Front Store Manager

3 weeks ago

Banff, Canada Neighbourly Pharmacy Full time

Neighbourly Pharmacy is looking for a Front Store Manager to join the established team in beautiful Banff, AB.

**About Us**:
Neighbourly Pharmacy is Canada’s largest and fastest growing network of community pharmacies. Our 295+ locations from coast to coast are united by one priority: our patients We strive to uphold each pharmacy’s tradition of providing outstanding patient care by offering accessible healthcare with a personal touch of kindness in each community we serve.

**Responsibilities**:
The Front Store Manager (FSM) is responsible for the operation of the front store (excluding pharmacy) including adherence to Neighbourly Pharmacies policies, development of professional image and supervision of front store personnel.
Store Operations
- Lead and participate in initiatives to achieve the store’s strategic objectives.
- Participates in self-development activities related to current job function or future career growth.
- Ensure superior customer service is always provided.
- Promote the Neighbourly Pharmacy brand through publishing, presenting, and participation in industry associations to improve brand awareness.
- Follow and promote the Neighbourly Pharmacy policy manual to inspire a working environment that attracts and retains talented, committed, and engaged employees.
- Ensure all existing and new staff adhere to store policies. Take appropriate corrective actions where violations of store policies occur.
- Manage practices regarding returns, complaints, store security and employee discounts. Delegate such responsibility to responsible staff members.
- Carry out or delegate responsibility for cash handling, daily reports, banking, and deposits.
- Ensure proper store opening and closing, security alarm activation and all day-end procedures.
- Ensure proper store maintenance, building security and all store cleanliness and general housekeeping guidelines are followed.
- Ensure that the store projects to customers a warm, friendly, and service-oriented image.
- Establish a good relationship within the business community.
- Ensure that all areas of the front store are clean, neat, and professional.

Front Store Personnel
- Manage front store staff in all Front Store aspects.
- Train all front store employees and ensure that all front store and post office staff perform job duties by their job descriptions.
- Coordinate work schedules for all front store personnel.
- Supervise all front store personnel in day-to-day operations.
- In coordination with Human Resources, hire, discipline and terminate front store employees as needed.
- Ensure that the front store is always operated professionally, including maintaining courteous customer service.

Inventory and Buying
- Ensure proper inventory control in all departments as per budgets and preferred supplier programs are followed.
- Assist the store operator in budgeting, buying, inventory and pricing objectives; work to maximize gross margins.
- Set promotional objectives; ensure proper ordering and set-up of the sales.
- Develop an awareness of the competition and marketplace; Carry out changes in promotions, product mix or merchandising to keep up to date.
- Ensure invoices are checked against purchase orders.
- Ensure that all shrinkage is controlled in areas such as returns, paid outs, and internal and external theft, and proper pricing and receiving guidelines are followed.
- Manage Monthly Cycle Count Schedule and inventory reporting to Neighbourly Pharmacy Inventory Manager.
- Handle sales representatives utilizing the POS system and check suggested orders from reps for approval; ensure all claims, damages and returns are handled.
- Attend buying shows when necessary; carry-out necessary preparation before the show.
- Coordinate with the receiver all retail pricing in keeping with store policy and local competition. Ensure all items on the shelf are priced properly, with the correct description, order number and UPC. Make sure new shelf labels are put out for price changes as soon as possible.
- Support the receiver in checking costs, quantities, or terms discrepancies.
- Co-ordinate with the receiver to ensure the maintenance and ordering of adequate stock of store supplies such as bags etc.

Merchandising
- Ensure all sections are kept up to date regarding planogram maintenance to ensure the proper product mix and merchandising are in place.
- Ensure daily facing of all sections, replenishment of stock and new products, and delegate such responsibilities to Salesclerks.
- Co-ordinate all signage and POP materials including correct placement of window banners, promotional signage, and sale shelf talkers.
- Ensure all aspects of merchandising standards are always in place.

Corporate Liaison
- Operate the front store within the guidelines and objectives of Neighbourly Pharmacy.
- Participate in setting financial operating budgets and policy objectives with Neighbourly Pharmacy both on a long-term and short-term basis.
- Ensure proper reco

  • Front Store Manager

    1 week ago

    Banff, Alberta, Canada Neighbourly Pharmacy Full time

    Neighbourly Pharmacy is looking for a Front Store Manager to join the established team in beautiful Banff, AB.About Us:Neighbourly Pharmacy is Canada's largest and fastest growing network of community pharmacies.Our 295+ locations from coast to coast are united by one priority: our patients We strive to uphold each pharmacy's tradition of providing...

  • Front Store Manager

    3 weeks ago

    Banff, Canada Neighbourly Pharmacy Full time

    Neighbourly Pharmacy is looking for a Front Store Manager to join the established team in beautiful Banff, AB. About Us: Neighbourly Pharmacy is Canada’s largest and fastest growing network of community pharmacies. Our 295+ locations from coast to coast are united by one priority: our patients! We strive to uphold each pharmacy’s tradition of...

  • Assistant Front Store Manager

    2 months ago

    Banff, Canada Neighbourly Pharmacy Full time

    As an Assistant Front Store Manager, You will work with the front store team to meet store goals and to support company initiatives. **Responsibilities and Duties**: Demonstrate outstanding leadership capabilities by bringing passion, enthusiasm and energy into the work environment on a daily basis Promote a client-centric approach within the store by...

  • Assistant Front Store Manager

    1 day ago

    Banff, Canada Neighbourly Pharmacy Full time

    As an Assistant Front Store Manager, You will work with the front store team to meet store goals and to support company initiatives. **Responsibilities and Duties**: Demonstrate outstanding leadership capabilities by bringing passion, enthusiasm and energy into the work environment on a daily basis Promote a client-centric approach within the store by...

  • Assistant Front Office Manager

    3 weeks ago

    Banff, Canada Canadian Rocky Mountain Resorts Full time

    **PRIMARY FUNCTION** The Assistant Front Office Manager is a dynamic leader responsible for supporting the Front Desk team’s daily operations. This role involves offering training, guidance, and hands-on supervision to ensure service excellence. The Assistant Front Office Manager aids the Front Office Manager in managing guest concerns, administrative...

  • Assistant Front Desk Manager

    2 weeks ago

    Banff, Canada FAIRMONT Full time

    **Company Description** Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination. **Job Description** Assistant Front Desk...

  • Front Desk Agent

    3 weeks ago

    Banff, Canada The Juniper Hotel & Bistro Full time

    The Juniper Hotel offers boutique hospitality in a unique setting, surrounded by nature but only moments away from downtown Banff. We offer 52 guest rooms, authentically warm hospitality, and some of the best views in the valley. Our small, friendly team are committed to connecting our guests with Banff National Park and all the adventures it offers. The...

  • Assistant Front Desk Manager

    1 month ago

    Banff, Canada FAIRMONT Full time

    Job DescriptionAssistant Front Desk ManagerRepresenting The Fairmont Banff Springs through excellence in guest service.  Responsible for the effective and efficient operation of the Front Desk team. Lead, teach, coach and inspire the supervisors and colleagues of the Front Desk while committed to helping the hotel become one of the world's finest heritage...

  • Assistant Front Desk Manager

    1 month ago

    Banff, Canada Accor Full time

    Company Description Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination. Job Description Assistant Front Desk Manager ...

  • Assistant Front Desk Manager

    1 month ago

    Banff, Canada Fairmont Banff Springs Full time

    Company DescriptionJoin the team at Fairmont Banff Springs. Set in one of Western Canada's most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.Job DescriptionAssistant Front Desk ManagerRepresenting The...

  • Front Desk Agent

    1 week ago

    Banff, Alberta, Canada The Juniper Hotel & Bistro Full time

    The Juniper Hotel offers boutique hospitality in a unique setting, surrounded by nature but only moments away from downtown Banff. We offer 52 guest rooms, authentically warm hospitality, and some of the best views in the valley. Our small, friendly team are committed to connecting our guests with Banff National Park and all the adventures it offers.The...

  • Assistant Store Manager

    1 month ago

    Banff, Canada Roots Full time

    WHAT WE’RE LOOKING FOR? The Assistant Manager supports the daily operations of the store while acting in accordance to Roots principles and standards. The Assistant Manager is required to provide sales and customer service leadership to employees and project the Roots culture and brand through both excellent customer service and strong visual presentation...

  • Assistant Store Manager

    3 weeks ago

    Banff, Canada Roots Full time

    WHAT WE’RE LOOKING FOR? The Assistant Manager supports the daily operations of the store while acting in accordance to Roots principles and standards. The Assistant Manager is required to provide sales and customer service leadership to employees and project the Roots culture and brand through both excellent customer service and strong visual presentation...

  • Assistant Store Manager

    1 month ago

    Banff, Canada Roots Full time

    WHAT WE’RE LOOKING FOR? The Assistant Manager supports the daily operations of the store while acting in accordance to Roots principles and standards. The Assistant Manager is required to provide sales and customer service leadership to employees and project the Roots culture and brand through both excellent customer service and strong visual presentation...

  • Assistant Store Manager

    3 weeks ago

    Banff, Canada Roots Full time

    WHAT WE’RE LOOKING FOR? The Assistant Manager supports the daily operations of the store while acting in accordance to Roots principles and standards. The Assistant Manager is required to provide sales and customer service leadership to employees and project the Roots culture and brand through both excellent customer service and strong visual presentation...

  • Front Office Manager

    2 weeks ago

    Banff, Canada Banff Caribou Properties Ltd. Full time

    As one of Banff’s leading hospitality companies, Banff Lodging Co. offers a diverse range of jobs and careers with a perks and benefits program that focuses on wellness and work life balance made for a mountain lifestyle. Our commitment to exceptional guest experiences is matched by our dedication to staff, we value teamwork, creativity and a passion for...

  • Assistant Store Manager

    3 weeks ago

    Banff, Canada Columbia Full time

    OUTGROWN YOUR OWN BACKYARD? COME PLAY IN OURS. At Columbia, we’re as passionate about the outdoors as you are. And while our gear is available worldwide, we’re proud to be based in the Pacific Northwest, where natural wonders are our playground. Every product we make and every task we undertake is inspired by the famous words of our founder Gert Boyle:...

  • Front Office Manager Bow View Lodge

    4 weeks ago

    Banff, Canada Bow View Lodge Full time

    The wage will be negotiated based on experience. **Duties include (but are not limited to)**: - Assisting and overseeing the day-to-day operation of the Front Office with a strong focus on maintaining a high level of guest services, room sales and overall profitability. - Handling of guest comments and concerns, ensuring all guest needs are met. - To show...

  • Front Desk Supervisor

    3 weeks ago

    Banff, Canada Banff Lodging Co. Full time

    Front Desk Supervisor Banff, AB, Canada Req #614 Saturday, May 25, 2024 As one of Banff’s leading hospitality companies, Banff Lodging Co. offers a diverse range of job opportunities with competitive salaries and comprehensive benefits. Our commitment to exceptional guest experiences is matched by our dedication to staff, we value teamwork,...

  • Front Desk Supervisor

    1 month ago

    Banff, Canada Banff Lodging Co. Full time

    Front Desk Supervisor Banff, AB, Canada Req #614 Saturday, May 25, 2024 As one of Banff’s leading hospitality companies, Banff Lodging Co. offers a diverse range of job opportunities with competitive salaries and comprehensive benefits. Our commitment to exceptional guest experiences is matched by our dedication to staff, we value teamwork,...