Supervisor, Immigration and Operations

2 weeks ago


North York, Canada Seneca College of Applied Arts and Technology Full time

External Posting Date:
**April 17, 2023**
- External Closing Date:
**April 30, 2023**
- Pay Range:
**Payband 9: $76,520 - $95,646 (Start Rate: $76,520 - $86,081)**
- Hours:
**37.5 hours per week**
- Work Type:
- Type:
**Permanent**
- Shift:
**Monday to Friday, 9:00AM to 5:00PM**
- Ideal Start Date:
**5/22/23**
- End Date:
**Position** **Summary**:
Reporting to the Manager, Operations and International Student Success, the incumbent is responsible for the coordination of overall day-to-day business operations for the Student Services department. The Supervisor is responsible for managing, organizing, and coordinating operations, systems, immigration support and procedures to ensure organizational effectiveness and efficiency. The incumbent will provide immigration advisement to students on matters related to their immigration status in Canada across all campuses and virtually.

**Responsibilities**:
**Immigration Advisement, Activities and Documentation Support**:

- Acts as a first point of contact in attending time-sensitive or complex cases and requests involving international students’ immigration status, escalated from various stakeholders.
- Assists in reviewing, implementing, and overseeing policies, procedures, and operations related to immigration matters.
- Supports with design, content materials and set up of workshops/information session delivered to international students.
- Liaises with Immigration officials within the boundaries of the Freedom of Information and Protection of Privacy Act.
- Liaises with academic and service areas, students, counselors, and other departments regarding immigration regulations for international students.

**System and Operational Management**:

- Provides leadership and direction to ensure effective online systems within Student Services including housing providers, lockers, peer mentoring, transportation, leave of absence, service queues, and other international student processes.
- Responds to inquiries on a range of routine issues concerning Seneca policies, operating procedures, services, and IRCC policies.
- Develops standard operating procedures and implements a variety of procedures to ensure consistency and accountability.

**Administer Human Resources Processes and Communication**:

- Leads hiring and training, supervises, assigns, and coordinates the work and schedules of full-time/part-time student staff reporting to this position.
- Adheres to Seneca’s collective agreements and HR policies and procedures.
- Coordinates training requirements and opportunities within the department.
- Facilitates communication of routine information to direct reports.
- Liaises with other Seneca services areas to provide information, respond to queries, coordinate work/priorities, plan, problem-solve, and work on projects or shared initiatives.

***Qualifications**:
**Education**:

- Minimum three (3) year diploma or degree in Business, Office/Public Administration, Human Resources, or a related field. If education is in a related field, please state how it is relevant.
- Current and active Regulated International Student Immigration Advisor (RISIA) or Regulated Canadian Immigration Consultant (RCIC).

**Experience**:

- Minimum three (3) years’ progressive administrative supervisory support experience is required in which two (2) are working in a unionized environment.
- Experience servicing international students with strong knowledge of Canadian immigration legislation, policies, and regulations.
- Experience in the development, management, and continuous improvement of business processes.

**Skills**:

- Excellent analytical skills and proven ability to work under pressure.
- Strong problem solving, conflict resolution and mediation skills to effectively deal with internal/external stakeholders, students and staff.
- Well-developed communication (written and verbal), client service, advising, and negotiation skills in order to effectively support Seneca’s diverse population of students and staff.
- Innovative mindset, with an interest in continuous improvement.

**Note**:

- A skills assessment will be required during the recruitment process.

**Note**: Seneca requires copies of educational credentials at the time of an interview. Confirmation of educational credentials in the form of an official Canadian transcript or an official evaluation of international credentials which determines Canadian equivalency will be required upon hire.

**We thank all applicants for their interest in this position, however, only those selected for an interview will be contacted.



  • North York, Canada Greenlight Canada Immigration and Employment Full time

    **Job description** Green Light Immigration is looking for an Immigration Consultant/ Specialist/ Paralegal who can adapt to the new practice quickly and to work with very little supervision. We focus on all aspects of Canadian immigration; corporate immigration and citizenship. We focus on providing excellent legal services, expertise, client care, and...

  • Case Manager

    1 month ago


    North York, Canada Greenlight Canada Immigration and Employment Full time

    Green Light Immigration is a growing immigration practice, and we are looking for a Case Manager who is able to adapt to the new practice quickly and to work with very little supervision. We focus on all aspects of Canadian immigration. We focus on providing excellent legal services, expertise, client care, and detailed research. Green Light Immigration...


  • North York, Canada Cestar College of Business Health and Technology - Toronto Full time

    **About Us**: Cestar College of Business, Health and Technology is a private career college located in North York, Toronto. We are dedicated to helping students get the most from their training, and preparing them for successful careers. Cestar College is also a partner with Lambton College, establishing Lambton College in Toronto, to promote a metropolitan...


  • North York, Canada Marcus Canada Full time

    Are you passionate about helping individuals navigate the complex world of immigration? Do you thrive in a dynamic, fast-paced environment where attention to detail is paramount? If so, we have an exciting opportunity for you to join our team as an Immigration Consultant Assistant. **Responsibilities**: - Conduct thorough assessments of client eligibility...

  • Operations Supervisor

    1 month ago


    North York, Canada Europro Real Estate Inc. Full time

    **Position Title**:Operations Supervisor **Location**:North York **About the Company**: Founded in 2003 by seasoned real estate executives, Europro, an asset management company, is supported by an in-house property management, financial, leasing and development team. We identify investment property opportunities, complete due diligence and analysis, acquire...


  • North Vancouver, Canada Hejazineia Immigration Full time

    Responsibilities: - Provide case management services to clients, including assessment, planning, and coordination of services - Conduct interviews and assessments to determine client needs and eligibility for programs - Develop and implement individualized service plans for clients - Monitor client progress and make necessary adjustments to service plans -...


  • North Vancouver, Canada Hejazineia Immigration Full time

    Responsibilities: - Provide case management services to clients, including assessment, planning, and coordination of services - Conduct interviews and assessments to determine client needs and eligibility for programs - Develop and implement individualized service plans for clients - Monitor client progress and make necessary adjustments to service plans -...

  • Operations Supervisor

    1 month ago


    North York, Canada Oxford Properties Group Full time

    **Why join us?** Are you looking to join an innovative, global real estate company who builds communities and connects people to exceptional places? If so, we would love to tell you our story. At Oxford, our culture is truly one of a kind. Across business lines and around the world, we embrace the complex and tackle opportunities with speed and agility. We...

  • Summer Camp Mentor

    1 month ago


    North York, Canada St. Alban’s Boys and Girls Club Full time

    BGC Jane and Finch Club serves children and youth in the Jane and Finch and surrounding communities providing social, physical, educational, creative, seasonal, and community support programs. Your role as a Summer Camp Mentor will be to provide a safe and supportive environment for the program participants. This program is design for children 5-12 years of...

  • Furnace Operator

    2 weeks ago


    North York, Canada Hydro Full time

    Hydro Extrusions is a world-leading aluminium extrusion business counting around 100 production sites in 40 countries and employing 20,000 people. Through our unique combination of local expertise, global network, and unmatched R&D capabilities, we can offer everything from standard profiles, to advanced development and manufacturing for most...

  • Assistant Supervisor

    1 month ago


    North York, Canada GardaWorld Full time

    **Are you ready to suit up?**: If you are looking for your next professional challenge, we have an opportunity for you! As a Assistant Security Supervisor, you will play a key role in the day-to-day operations and processes in place! **What's in it for you?**: - Pay rate of $18. 80 per hour - Comprehensive health benefits - We can guarantee 40 hours/week -...


  • North York, Canada Seneca College of Applied Arts and Technology Full time

    Posting Date: **February 6, 2023** - Closing Date: **February 19, 2023** - Pay Range: **Payband 11: $96,121 - $120,151 (Start Rate: $96,121 - 108,135)** - Hours: **37.5 hours per week** - Work Type: **Hybrid** - Type: **Permanent** - Shift: **8:30am-5:00pm, Monday-Friday (Flexibility will be required based on operational needs)** - Ideal Start Date: - End...

  • Production Operator

    1 month ago


    North York, Canada Salflex Polymers Full time

    **SUMMARY OF JOB FUNCTIONS** - To ensure efficient flow of raw materials and finished goods through the production machines so production is not interrupted - Help production technician to complete the changeover operation on the assigned machines. - Prepare the packaging required during production run for the assigned machines. - Move finish goods...


  • North York, Canada GardaWorld Full time

    **Are you ready to suit up?**: If you are looking for your next professional challenge, we have an opportunity for you! As a Assistant Security Supervisor, you will play a key role in the day-to-day operations and processes in place! **What's in it for you?**: - Pay rate of $18. 80 per hour - Comprehensive health benefits - We can guarantee 40 hours/week -...


  • North York, Canada Vrancor Full time

    **Job description** **POSITION AVAILABLE: Maintenance Supervisor** **REPORTS TO**:General Manager** **LOCATION: Novotel Toronto North York** **ADDRESS: 3 Park Home Avenue Toronto, ON M2N 6L3** **REPORTS TO**:GENERAL MANAGER** **SUMMARY**: Under the supervision of the Hotel General Manager the Maintenance Supervisor is responsible for responding to...

  • Maintenance Supervisor

    17 hours ago


    North York, Canada Vrancor Full time

    **Job description** **POSITION AVAILABLE: Maintenance Supervisor** **REPORTS TO**:General Manager** **LOCATION: Novotel Toronto North York** **ADDRESS: 3 Park Home Avenue Toronto, ON M2N 6L3** **REPORTS TO**:GENERAL MANAGER** **SUMMARY**: Under the supervision of the Hotel General Manager the Maintenance Supervisor is responsible for responding to...


  • North York, Canada ATH STAINLESS STEEL MFG. LTD. Full time

    ATH Stainless Steel is a customer metal Fabricator. We specialize in creating quality metal products for all different kinds of environments, we rely heavily on the aptitude of our employees and their performance to ensure the end product adheres to the standards of and quality we have been providing since 2005. **Duties**: - Operate Press Brake and other...

  • Site Supervisor

    1 month ago


    North York, Canada TGA Group Full time

    **TGA GROUP** is a family-owned and operated, one source provider of development, construction services, leasing and property management services throughout our portfolio of customers and properties. Our integrity, combined with diligence, passion and strong leadership allow us to create long term value down to the last detail. We strive to create spaces...

  • Catering Supervisor

    3 days ago


    North York, Canada York University Student Centre Inc. Full time

    **JOB DESCRIPTION** JOB TITLE: Catering Supervisor **Department**: Student Centre Conference Centre & Underground Catering **Date Analyzed**: May 24th 2024 **Report To**: Catering and Events Manager JOB STATEMENT Catering staff are the principle point of contact for our catering clients and, as such, reflect the entire Catering operations. Interacting...

  • Warehouse Operator

    4 weeks ago


    North York, Canada EPI Fire Protection Inc. Full time

    EPI Fire Protection Inc. is seeking a dedicated Warehouse Operator for a full-time position at our main office in North York, 675 Garyray Drive. This position is essential for upholding EPI's commitment to delivering high-quality fire protection services through effective warehouse operations. We are looking for someone who wants to take control of our...