Office Manager

6 months ago


Brampton, Canada Royal Tax Act Inc. OA Roy’s Tax Services Full time

**Job Title**:Office Manager

**Reporting to**:Roy Somir

**NOC Code**:13100

**# of Openings**:1

**Type of Position**:Permanent; Full-time

**No. of positions**:1

**Term**:Permanent

**Salary**:$28.50 per hour CAD to $29.50 per hour CAD depending on experience

**Benefits**: None

**Hours**:40 hours per week

**Employer**:Royal Tax Act Inc. O/A Roy’s Tax Services

**Business Address**:9280 Goreway Drive, Brampton, Ontario, L6T 0C4

**Work Location**:9280 Goreway Drive, Brampton, Ontario, L6T 0C4

**About Us**:
Established in 1984, Royal Tax Act Inc., operating as Roy’s Tax Services, is a trusted provider of tax and accounting services in Canada. With over 35 years of experience, we have a proven track record of delivering exceptional service to hundreds of satisfied clients. We focus on personalized attention to our clients' needs. We maximize tax savings and refunds and resolve discrepancies during a Revenue Canada audit.

At Royal Tax Act Inc., operating under Roy’s Tax Services Inc., we offer a comprehensive range of services, including personal and corporate tax preparation and filing, accounting and bookkeeping services, tax planning and advice, GST/HST, payroll, and other compliance services, business registration and incorporation, and financial statement preparation.

We are committed to providing year-round support, maintaining high attention to detail, and prioritizing our clients' needs above all else. Our goal is to ensure that our clients feel confident and secure, allowing them to focus on enjoying life.

**Job Summary**:
Roy’s Tax Services is seeking a highly organized, high attention to detail and experienced Office Manager to join our team. In this role, you will be responsible for maintaining office services by organizing office operations and procedures, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions.

**Duties and responsibilities may include some or all of the following**:

- Managing and resolving customer concerns in a calm and professional manner;
- Delivering exceptional customer service and support, contributing to future business opportunities;
- Providing high-quality service to new and existing clients by promptly addressing their concerns and developing effective solutions;
- Maintaining vigilance over client activities to ensure a safe and secure office environment;
- Oversee client interactions, ensuring accurate documentation, and facilitating referrals as needed for tax-related matters;
- Scheduling and confirming appointments;
- Greeting all incoming visitors and directing visitors to the appropriate person;
- Initiating and maintaining files and records;
- Determining and establishing office procedures;
- Resolving administrative issues;
- Supporting administrative procedures in the office;
- Establishing work priorities and delegating work to office support staff;
- Ensuring office is always in its best condition and shape;
- Following office operations and procedures to ensure smooth operations;
- Organizing client records so that they can be accessed easily;
- Maintaining adequate office supplies by reviewing and approving supply requisitions; and

**Qualifications**:

- 2+ years of administrative experience in an office setting;
- Completion of post-secondary school is required;
- Proficiency in Microsoft Office Suite (Word, Excel);
- Supply management and inventory control knowledge is considered an asset
- Office management experience or a similar position;
- Ability to multitask and organize;
- Excellent interpersonal, time management and communication skills;
- Working independently and collaborating effectively with others.

**How to Apply**:
**Job Types**: Full-time, Permanent

Pay: $28.50-$29.50 per hour

Expected hours: 40 per week

Work Location: In person



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