Order Coordinator

5 months ago


Montréal, Canada Canadian Mailbox Full time

Canadian Mailbox Company is a leading Canadian manufacturer in postal products. We pride ourselves on our commitment to excellence and customer satisfaction.

A new management structure is looking for a motivated and results driven member to join our team. This position will be responsible for of managing all incoming orders and inquiries. Must be very detail oriented, dynamic, upbeat with fantastic time management skills. See below for further details.

Primary Functions:

- Maintain an in-depth knowledge of products, pricing and services offered - Training to be provided
- Verify Sales order data.
- Create and edit all sales orders in adherence to company guidelines and processes
- Submit sales orders to Warehouse for processing/production
- Follow up with the Sales Team & Pricing Coordinator on customer issues
- Establish, maintain, and update files, records, and other documents
- Contribute to growing department’s capabilities which may include assisting to build more scalable processes, supporting documentation and/or metric needs, improving quality, etc.

Additional Responsibilities:

- Assist / work with pricing coordinator
- Customer service
- Inform customers of changes to order expectations
- Provide shipping estimates for customers
- Investigate and respond to inter-departmental and customer inquires

Expectations
- Contribute to the team (communicate with the company)
- Willingness and ability to grow with the company
- Job stability
- Results oriented

**Benefits**:

- Flexible benefit plan
- RRSP plan
- One-on-one financial consulting
- 3 weeks’ vacation after one year of employment
- Parking available
- Casual dresswear
- Company events
- Great team environment

**Job Types**: Full-time, Permanent

Pay: $20.00-$30.00 per hour

**Benefits**:

- Company events
- On-site parking
- Wellness program

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus pay

**Experience**:

- Office: 5 years (required)

**Language**:

- English + French (required)

Work Location: In person


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