Logistics Coordinator

5 months ago


Montréal, Canada CTConsultants Full time

**CTC007340 - Logistics Coordinator (Bilingual Order Fulfillment Representative) - Fulltime**:
**Type d'emploi: Contract**:
**Durée: Six months**:
**Mode de travail: Remote**:
**Description**:
IMPORTANT

2 Bilingual coordinators needed.
- client website support (extended hrs
- Full time hours > M-F (2pm-10pm)
- Training M-F (flexible)

Primarily English but bilingual required

Remote position with occasional in office dates (i.e. Team meetings)

Day to day in this role. Logistics Coordinator, main duties include order and return processing with customer service support (queue)

Top 3 skills sets and qualifications -client services

Bilingual,

Team player,

able to multitask with customer service background

Reporting to the Manager, Supply Chain (Direct Consumer Fulfillment) the position of Product Logistics Representative is an essential part of the department. The incumbent will be the liaison between customers, client service, Keuhne & Nagel (Warehouse), Canada Post, Planning Associates and the Executive Care Teams at client.

**Responsibilities**:
Handle escalations and exceptions

Fulfill customer orders/returns (manually at times) and correct any errors

Validate confidential information

Process credits/debits where applicable

Identify fraudulent activities

Provide customer service and support to the end users

**Etes-vous sûr?**:


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