Customer Service Representative

5 months ago

London, Canada Fanshawe College Full time

First Section

**Posting Number**
- 40984**Requisition Title**
- Customer Service Representative - SIS Designate**Internal Posting Closing Date**

**External Closing Date**

**Open Until Filled**
- Yes**Campus Location**
- London**Department**
- Faculty of Science, Trades and Technology Operations (FTO)**Employment Group**
- Support**Pay Details**
- $26.47 per hour**Hours of Work per Week**
- 35
- Monday to Friday 8:00 a.m. to 4:00 p.m.**Summary**

**Working at Fanshawe College**Note**:This is a full-time Support position (35 hours per week).**Note**: This position is located at:

- **School of Transportation Technology and Apprenticeship, 1764 Oxford Street East, London, Ontario**

**Duties**: Under the supervision of the Operations Manager, the incumbent provides customer service, secretarial and clerical support with primary responsibility as Divisional Student Information Systems (SIS) liaison for the School of Transportation Technology and Apprenticeship. The incumbent is the first point of contact for walk-in and telephone inquiries.**Qualifications**
- Post-secondary 2-year diploma in Office Administration, or Business/Secretarial studies
- Minimum 1-year experience in a team environment in an academic service office using a variety of computer software packages such as word processing and spreadsheets
- An equivalent combination of education and/or experience may be considered; preference will be given to applicants meeting the education requirements
- Familiarity with student information systems in a post secondary work environment would be an asset
- Strong organizational skills, time management skills and attention to detail
- Ability to multi-task and work independently
- Excellent verbal and written communication skills

**General Information**
- While transcripts are not required for the interview, they are mandatory prior to any offer of employment.
- We thank all applicants for their interest; however, only those chosen for an interview will be acknowledged.
- Fanshawe College is an equal opportunity employer. We are committed to equity, value diversity, and welcome applicants from diverse backgrounds.

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