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Customer Service Representative
2 months ago
Are you a motivated and customer-focused individual looking for a rewarding career in sales and service? We are seeking a qualified Customer Service Representative to join our team at Tom Burnside - Desjardins Insurance Agent.
Key Responsibilities:- Develop leads and schedule appointments to identify customer needs and market appropriate products and services.
- Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Work with the agent to establish and meet marketing goals.
- Sales experience, preferably in outside sales or inside sales, retail sales, or telemarketing.
- Successful track record of meeting sales goals/quotas.
- Excellent interpersonal and communication skills, both written and verbal.
- Proactive problem-solving skills and dedication to customer service.
- Ability to multi-task and make presentations to potential customers.
- Property & Casualty license (OTL license preferred/must be able to obtain).
Please note that these positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries.
