Customer Service Representative
3 months ago
Customer Service Representative
- Answer inbound calls and follow-up with clients as needed.
- Greet and assist onsite clients with patience, empathy and effective communication.
- Assist sales representatives with quotes, invoices and work orders.
- Office administrative duties (filing, billing and clerical)
**Qualifications**:
- Experience/interest in the medical or Home Healthcare industry an asset (eg. PSW)
- Proficient computer skills necessary and experience with Spire software preferred.
- Previous experience in customer service +/- office administration.
- Ability to prioritize and multitask in busy team environment.
- Excellent written and verbal communication skills.
- Self motivated with problem solving skills.
- Strong attention to detail and accuracy.
- Demonstrates strong organizational skills.
- Able to follow direction, communicate with other staff members and interested in continuously learning.
**Job Types**: Full-time, Permanent
Pay: $18.00-$24.00 per hour
Expected hours: 40 per week
**Benefits**:
- Employee assistance program
- On-site parking
- Store discount
Schedule:
- 8 hour shift
- Weekends as needed
**Education**:
- Secondary School (preferred)
**Experience**:
- Health Care: 1 year (preferred)
- customer service: 1 year (preferred)
Work Location: In person
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