Manager, Airline Partnerships

7 months ago

Toronto, Canada Porter Airlines Inc. Full time

Job Summary:
The Manager, Airline Partnerships is responsible for leading the implementation of Porter’s codeshare and interline partnerships strategy. This role will have a tremendous impact across the organization and will be part of the team that will expand Porter’s airline partnerships portfolio during a rapid growth phase. Reporting to the Director, Revenue Management and working with teams across the organization such as Network Planning, Revenue Management, Loyalty, Technology, and Operations to ensure the successful implementation and optimization of the partnerships

Duties & Responsibilities:

- Manage Porter’s airline partnership portfolio to deliver maximum commercial and operational benefits over the short, medium, and long-term.
- Improve Porter’s network reach to global destinations desired by customers and drive new and incremental traffic.
- Assist in developing business plans with revenue and passenger projections to identify opportunities.
- Ensure each interline and codeshare partnership achieves business plan objectives, including revenue and cost forecasts.
- Assist with negotiating commercial and operational contract terms for all interline and codeshare partnerships.
- Manage and oversee all selling activities and ensure that codeshare and interline flights are visible and selling on Porter’s website and other distribution channels.
- Work along-side Porter’s loyalty team to ensure successful deployment and implementation of loyalty benefits across the partner portfolio.
- Assist with the negotiation and implementation of all reciprocal frequent flyer program benefits related to status, service privileges, accrual, and redemption programs.
- Lead the implementation of codeshare and interline projects across the organization, and ensure that processes are in place to support the partnerships. Manage and resolve process and policy conflicts driven from the day-to-day operational impacts.
- Work collaboratively with all departments including Technology, Marketing, Solutions Delivery, Digital, Sales, Operations, Finance, and General Counsel to ensure alignment and success of Porter’s airline partnership portfolio.
- Track and report on key business, financial and operational metrics related to Porter’s airline partnerships and report trends to the executive team.
- Foster collaborative relationships with partner airlines and external stakeholders.
- Remain current on leading approaches, practices, and technologies in the airline partnerships space, introducing those most relevant to the Porter context.
- Actively participates in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understands and promotes the Company’s Safety Policy.

Behavioural Competencies:
**Concern for Safety**: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.**Teamwork**: Working collaboratively with others to achieve organizational goals.**Passenger/Customer Service**: Providing service excellence to internal and/or external customers (passengers).**Initiative**: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.**Results Focus**: Focusing efforts on achieving high quality results consistent with the organization’s standards.**Fostering Communication**: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.**Exemplifying Integrity**: Treating others fairly, honestly, and respectfully, furthering the integrity of the organization and its relationships of trust with team members and the broader community.**Inspiring Others**: Energizing and inspiring others to strive for excellence and commit to common goals and purposes, creating a sense of self-efficacy, resilience, and persistence in followers.**People Leadership**: Assuming a leadership role in helping others achieve excellent results.**Leading Change**: Recognizing the need for change, being open to new ideas and methods, and championing transformational change within the organization and beyond.

Qualifications:

- Minimum of 6 years of relevant industry experience, 2 years of which should be partnerships experience at a North American-based airline.
- Strong knowledge of airline Pricing, Inventory Management, Network Planning, Distribution and Loyalty Partnerships.
- Proven analytical and problem-solving abilities. Experience with Tableau, SQL, MS Excel, and/or similar data management and reporting platforms.
- University degree with a focus in Business, Economics, Marketing, Finance, Network Planning, Strategic Planning or Engineering is required. MBA or M.Sc is preferred.
- Experience in the Canadian and U.S. cross-border airline markets and their associated dynamics is a significant asset.
- Experience creating and working with rigorous process, documentation,

  • Manager, Travel Partnerships

    2 days ago

    Toronto, Canada Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** **May be located in YUL or YYZ** The Manager Travel Partnerships will be responsible to develop,...

  • Manager, Airline Relations

    6 months ago

    Toronto, Canada Greater Toronto Airports Authority Full time

    The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work, with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 1,900 GTAA employees are working to create a next-generation airport by...

  • Manager, Fi Partnerships

    4 days ago

    Toronto, Canada Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** **Job Summary** The Aeroplan loyalty program is transforming the way Air Canada engages with its...

  • Director, Airline Relations and Development

    7 months ago

    Toronto, Canada Greater Toronto Airports Authority Full time

    **Your way forward: Join Canada’s busiest airport as our next Director, Airline Relations and Development** Do you want to help transform Toronto Pearson into the global airport of the future? We’re committed to becoming one of the most advanced, sustainable, and passenger-friendly airports in the world - and we need your help. This is your chance to...

  • Manager, Loyalty Partnerships

    4 days ago

    Toronto, Canada Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** **Scope** Ourgrowth plan for Aeroplan depends on achieving a level of everyday relevance with members...

  • Account Manager, Loyalty Partnerships

    7 months ago

    Toronto, Canada Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** Our growth plan for Aeroplan depends on achieving a level of everyday relevance with members and is a...

  • Manager, Financial Institution Partnership

    6 days ago

    Toronto, Canada Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** The Aeroplan loyalty program is transforming the way Air Canada engages with its customers, promising...

  • Airline Manager

    6 months ago

    Toronto, Canada sata international azores airlines Full time

    Education: Secondary (high) school graduation certificate - Experience: 5 years or more **Work setting**: - Airline company - Airport terminal **Tasks**: - Recruit, train and supervise staff - Ensure transport compliance with regulations - Monitor company's or department's performance, prepare reports for senior management, and plan for changes to...

  • Manager, Strategic Partnerships

    2 days ago

    Toronto, Canada Plusgrade Full time

    Plusgrade powers the global travel industry with its portfolio of leading ancillary revenue solutions. Over 200 airline, hospitality, cruise, passenger rail, and financial services companies trust Plusgrade to create new, meaningful revenue streams through incredible customer experiences. As an ancillary revenue powerhouse, Plusgrade has generated billions...

  • Airline Manager

    2 months ago

    Toronto, Canada Sata Internacional - Azores Airlines, SA Full time

    Education: Secondary (high) school graduation certificate - Experience: 5 years or more - **Work setting**: - Airline company - Airport terminal - ** Tasks**: - Ensure transport compliance with regulations - Investigate consumer and trade complaints - Professionalism in customer service - Plan, organize, direct, control and evaluate daily operations - **...

  • Manager, Global Partnerships

    6 months ago

    Toronto, Canada Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** Reporting to the Director, Global Partnerships, the Manager, Global Partnerships will play a key role...

  • Airline Experience Product Manager

    2 weeks ago

    Toronto, Ontario, Canada ZapCom Group Inc Full time

    About ZapCom Group Inc.We are seeking a seasoned Product Owner with expertise in the airline industry to join our team. As a Product Owner, you will be responsible for delivering high-quality software applications that meet the needs of our customers and business stakeholders.

  • Manager, Product Development

    7 months ago

    Toronto, Canada Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** Air Canada's guiding brand principles - Flight Path - puts the customer at the centre of everything we...

  • Airline Departure Control

    4 months ago

    Toronto, Canada Sunwing Vacations Group Full time

    **About Us**: **The Opportunity**: For Sunwing Airlines, we are looking for a Departure Control & Facilitation Administrator to join us in making vacation dreams come true. The Departure Control and Facilitation Administrator is a detail-oriented full cycle administrator, responsible for regulatory compliance and operational efficiency. The term for this...

  • Airline Experience Delivery Lead

    2 weeks ago

    Toronto, Ontario, Canada ZapCom Group Inc Full time

    Job DescriptionZapCom Group Inc is a leading innovator in software applications. We are seeking a seasoned Product Owner to join our team and drive the delivery of cutting-edge products.About the RoleWe are looking for an experienced professional with strong business acumen, able to elicit requirements from various stakeholders and represent the voice of the...

  • Accounts Payable Analyst

    2 days ago

    Toronto, Canada Sunwing Travel Group Full time

    **Join us in making vacation dreams come true** **!** Are you searching for a fun, passionate, travel loving team? -Sunwing has the EPIC work culture you have been searching for. We are currently looking for an **Accounts Payable Analyst (Airline)** ***to join us in making vacation dreams come true. As the Accounts Payable Analyst (Airline) you will...

  • Manager, Partnerships

    7 months ago

    Toronto, Canada Holland Bloorview Kids Rehabilitation Hospital Full time

    **About our Foundation** Holland Bloorview Kids Rehabilitation Hospital Foundation is the largest foundation in Canada dedicated to supporting childhood disability inclusion, research, care and academic leadership. In partnership with the hospital, our mission is to inspire the community to help Holland Bloorview create the most meaningful and healthy...

  • Manager, Partner Marketing Cobrand Partnerships

    6 months ago

    Toronto, Canada Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** Do you love to travel? Are you passionate about loyalty programs? Do you want your career to take...

  • Partnership Manager

    2 months ago

    Toronto, Canada Thumbtack Full time

    A home is the biggest investment most people make, and yet, it doesn't come with a manual. That's why we're building the only app homeowners need to effortlessly manage their homes — knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And...

  • Partnerships Manager

    6 days ago

    Toronto, Canada Feeld Full time

    At Feeld, we are creating a world where everyone is more intimately connected to each other and themselves. We are building an inclusive, human-centered product and are looking for a Partnerships Manager to become part of our remote team and our mission to elevate the human experience of sexuality and relationships. As Partnerships Manager, you will be...