Technology Support Analyst

6 months ago

Winnipeg, Canada Innovair Group Full time

_**Innovair Group **_is a proudly Canadian, Winnipeg-based independent distributor of compressed gases and medical supplies and equipment. We are a dynamic organization, recognized for our leadership, community involvement and commitment to provide our employees with a great work environment, opportunities for growth and competitive rewards. _

**Now Hiring a Technology Support Analyst - Winnipeg, MB**
- **Excellent Salary (commensurate with experience)**:

- **Full Benefits Package**:

- **Growth and Development Opportunities**:

- **Flexible and hybrid working arrangement**

**Specific duties include**:

- Serve as the first point of contact for internal IT support, managing the help desk, and providing prompt, empathetic, and effective solutions to user issues.
- Conduct detailed analysis and troubleshooting of complex technical problems, employing advanced diagnostic tools and methodologies to resolve issues swiftly.
- Collaborate with cross-functional teams on IT projects, ensuring seamless integration and alignment with business objectives.
- Champion continuous improvement by regularly evaluating IT processes and systems, identifying inefficiencies, and proposing and implementing innovative solutions to enhance productivity and reduce costs.
- Contribute to the development of IT policies, procedures, and best practices, ensuring compliance and promoting a culture of security and excellence.
- Organize and deliver training sessions and resources to staff, enhancing their technical skills and promoting a self-service culture within the organization.
- Develop, implement, and manage data analytics and reporting frameworks, utilizing tools to generate insightful reports that drive data-driven decision-making.
- Stay informed on the latest technology trends, best practices, and regulatory requirements, ensuring our IT infrastructure remains cutting-edge and compliant.
- Participate in other projects and perform other duties, as required.
- Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
- 1-3 years of relevant experience in IT support, systems administration, or a similar role, with a solid foundation in troubleshooting and technical problem resolution.
- Demonstrated experience in continuous improvement initiatives, with a track record of optimizing IT processes and systems for better efficiency and performance.
- Advanced knowledge of computer hardware, software, networking, and cybersecurity best practices.
- Exceptional analytical, problem-solving, and project management skills, with the ability to manage multiple priorities in a fast-paced environment.
- Excellent communication and interpersonal skills, with a customer-focused attitude and the ability to convey technical information in an accessible manner.
- Be willing to travel both domestically and internationally for work and training purposes.
- A valid Class 5 Manitoba Driver’s license in good standing.
- Competitive compensation plan and full benefits package.
- A hybrid working arrangement.
- A supportive culture that promotes recognition and feedback.
- A highly engaged, knowledgeable and collaborative team.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program
- Work from home

Schedule:

- Monday to Friday

**Experience**:

- IT support: 1 year (required)

Work Location: In person

  • Technology Support Analyst

    3 months ago

    Winnipeg, Canada Chartered Professional Accountants Manitoba Full time

    **Position**: Technology Support Analyst **Company**:The Chartered Professional Accountants of Manitoba **Type**: 1 Full Time Hybrid Position **Location**:1675 -1 Lombard Place, Winnipeg **The Chartered Professional Accountants of Manitoba**: Our organization values teamwork, equity and respect, information sharing, continuous feedback, supportive...

  • Analyst, Security Technology

    6 months ago

    Winnipeg, Canada The Dufresne Group Full time

    Analyst, Security Technology Career Opportunity The Dufresne Group is currently seeking a Security Technology Analyst for our Information Technology Team within our Home Office located at 147 Commerce Drive in Winnipeg, MB. As a Security Technology Analyst, you will be responsible for the hands-to-keyboard operations of network and security technologies....

  • Analyst, Security Technology

    5 months ago

    Winnipeg, Canada The Dufresne Group Full time

    The Dufresne Group is currently seeking an** Analyst, Security Technology** **for our Information Technology Team within our **Home Office** located at **147 Commerce Drive** in **Winnipeg, MB.** As a Security Technology Analyst, you will be responsible for the hands-to-keyboard operations of network and security technologies. This role works within defined...

  • Analyst, Security Technology

    5 months ago

    Winnipeg, Canada The Dufresne Group Full time

    The Dufresne Group is currently seeking an **Analyst, Security Technology** for our Information Technology Team within our **Home Office** located at **147 Commerce Drive** in **Winnipeg, MB**.** As a Security Technology Analyst, you will be responsible for the hands-to-keyboard operations of end point security technologies. This role works within defined...

  • IT Support Analyst

    6 months ago

    Winnipeg, Canada Clear Concepts Full time

    We're looking for an **IT Support Analyst** in **Winnipeg** to join our team. Clear Concepts is an IT award-winning company based in Winnipeg. We have been in business for 20 years, assessing, deploying, and maintaining technology for business and non-profit organizations in Healthcare, Education, Transportation, etc. not only in Winnipeg but throughout...

  • Junior Quality Assurance Analyst

    6 months ago

    Winnipeg, Canada Niche Technology Inc. Full time

    **About Niche** Niche Technology designs, develops, supports, and implements an advanced police Records Management System (RMS). Our current offering, NicheRMS, covers the full breadth of police operations as standard, out-of-the-box functionality that is available now and in live production use. It is a single, integrated operational police information...

  • Business Analyst

    6 months ago

    Winnipeg, Canada City of Winnipeg Full time

    The Business Analyst leads the analysis and conceptual design of the solution, documenting business processes and business requirements, functional specifications, and the user experience, identifying opportunities to improve processes, designing acceptance tests, and measuring benefits of completed projects. The Business Analyst also assists in the...

  • IT Support Analyst Ii

    5 months ago

    Winnipeg, Canada Clear Concepts Full time

    We're looking for an **IT Support Analyst II** in **Winnipeg** to join our team. Clear Concepts is an IT award-winning company based in Winnipeg. We have been in business for over 20 years, assessing, deploying, and maintaining technology for business and non-profit organizations in Healthcare, Education, Transportation, etc. not only in Winnipeg but...

  • Process Support Analyst

    5 months ago

    Winnipeg, Canada Manitoba Hydro Full time

    **PROCESS SUPPORT ANALYST** **WINNIPEG, MB** Manitoba Hydro is consistently recognized as one of Manitoba's Top Employers! **_ Great Benefits_** - Competitive salary and benefits package. - Defined-benefit pension plan. - Nine-day work cycle which normally results in every other Monday off, providing for a balanced approach to work, family life - and...

  • IT Support Analyst Ii

    2 months ago

    Winnipeg, Canada Clear Concepts Full time

    We're looking for an **IT Support Analyst II** in **Winnipeg** to join our team. Clear Concepts is an IT award-winning company based in Winnipeg. We have been in business for over 20 years, assessing, deploying, and maintaining technology for business and non-profit organizations in Healthcare, Education, Transportation, etc. not only in Winnipeg but...

  • Information Systems Operational Support Analyst

    5 months ago

    Winnipeg, Canada City of Winnipeg Full time

    Under the General Supervision of the IT Manager - Infrastructure, the Information Systems Operational Support Analyst is responsible for the installation, configuration, and day to day operation and monitoring of information technology infrastructure. This includes the areas of servers, network storage (SAN, NAS), disaster recovery, operating systems,...

  • Support Analyst I

    5 months ago

    Winnipeg, Canada Clear Concepts Full time

    We're looking for a **Support Analyst** **I* in **Winnipeg* to join our team. Clear Concepts is an IT award-winning company based in Winnipeg. We have been in business for over 20 years, assessing, deploying, and maintaining technology for business and non-profit organizations in Healthcare, Education, Transportation, etc. not only in Winnipeg but...

  • Data Analyst

    3 weeks ago

    Winnipeg, Manitoba, Canada New Flyer Full time

    New Flyer is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions. We exist to move people, and our mission is to design and deliver exceptional transportation solutions that are safe, accessible, efficient, and reliable.**Job Summary**We are seeking a highly skilled Data Analyst to join our Smart Bus...

  • IT Support Analyst

    5 months ago

    Winnipeg, Canada People Corporation Full time

    We are seeking a IT Support Analyst to join our team in Winnipeg, Manitoba. As IT Support Analyst, you will provide Tier I & II support in a multi-faceted role handling both frontline Service Desk support and customer service, along with Tier I & II end user equipment support, troubleshooting, maintenance, and repair. You will maintain adequate stock of...

  • Manufacturing Support Analyst

    2 weeks ago

    Winnipeg, Canada Winpak Ltd Full time

    Winpak is seeking a **Manufacturing Support Analyst** to join the Corporate IT team, based out of **Winnipeg, Manitoba.** The Manufacturing Support Analyst will be responsible for the support, maintenance, and optimization of key manufacturing enterprise systems, including Manufacturing Execution Systems (MES), shop floor devices, and Enterprise Resource...

  • Deskside Support Analyst

    6 months ago

    Winnipeg, Canada CDW Full time

    As a Deskside Support Analyst, you will be part of our Modern Workspace Managed Services team and play a vital role in ensuring our clients receive a best-in-class Deskside Support experience. Our mission is to be the best and most collaborative, Managed Services provider in the country. To that end, CDW has recruited some of the best technology minds and...

  • Application Support Analyst

    3 months ago

    Winnipeg, Canada Bison Transport Full time

    The **Application Support Analyst** is a key contributor to the provision of technical systems support within the Continuous Improvement (CI) department. The ASA is responsible for trouble-shooting systems challenges experienced by Bison staff, fulfilling requests for data outputs in various forms, and configuring data interchange requirements between Bison...

  • Desktop & Mobility Analyst

    6 months ago

    Winnipeg, Canada City of Winnipeg Full time

    Reporting to the Coordinator of Data and Applications, the Desktop and Mobility Analyst is responsible for the effective administration, operation, troubleshooting, security, and ongoing maintenance of departmental desktop and mobility equipment. The Desktop and Mobility Analyst will be responsible for managing small to medium sized projects for the...

  • Technology Analyst

    6 months ago

    Winnipeg, Canada SGA tech Solutions Full time

    Our team members are passionate about growth and collaboration. We are constantly striving to improve and better ourselves so that we can provide the best services for our clients. If you have growth mindset and thrive in a fast-paced environment, you are probably a great fit for our team! **Job Duties**: - Perform diagnostics, troubleshooting, and...

  • Technology Analyst

    6 months ago

    Winnipeg, Canada SGA tech Solutions Full time

    Our team members are passionate about continuous improvement and collaboration. We are constantly striving to improve and better ourselves so that we can provide the best services for our clients. **Job Duties**: - Perform diagnostics, troubleshooting, and resolution activities for incidents or requests. - Ensure detailed and updated documents (standard...