Desktop & Mobility Analyst
7 months ago
Reporting to the Coordinator of Data and Applications, the Desktop and Mobility Analyst is responsible for the effective administration, operation, troubleshooting, security, and ongoing maintenance of departmental desktop and mobility equipment.
The Desktop and Mobility Analyst will be responsible for managing small to medium sized projects for the Innovation & Technology Division including development of planning, procedures and support plans, and assists/supports the Coordinator of Data and Applications related to Division planning efforts.
The Desktop and Mobility Analyst is accountable for the maintenance, support and operation of the department’s technology solutions and will identify opportunities for process improvement and implement solutions using best practices.
**As the Desktop and Mobility Analyst you will**:
- Responsible for the support lifecycle of departmental desktop and mobility solutions.
- Assists in Desktop and Mobility Strategic Planning and Analysis.
- Participate in or lead Desktop and Mobility related project management activities as assigned to further the project goals and meet the project requirements.
- Ensure risk and cybersecurity controls are effective for departmental desktop & mobility services.
**Your education and qualifications include**:
- Degree in a technology focused discipline or equivalent education and experience.
- Current A+ Certification and Microsoft365 Fundamentals Certification or equivalent certifications.
- Six months experience in a customer service-related field.
- Experience investigating, analyzing, evaluating and resolving desktop and mobility problems.
- Previous supervisory, project, or leadership experience is desired.
- Ability to identify and implement process improvement opportunities.
- Ability to discern business or user requirements and translate them into feasible technical solutions.
- Strong analytical and problem-solving skills.
- Ability to conduct research and make recommendations.
- Ability to create and maintain process and system documentation.
- Strong interpersonal skills with the ability to maintain staff morale, foster, develop and maintain effective and positive working relationships with teams, partnerships and alliances, and engage and influence partners to achieve target outcomes.
- Excellent verbal communication skills with a variety of contacts.
- Excellent written communication skills with a variety of contacts.
- Ability to train and mentor team members and peers.
- Ability to work under mínimal supervision, and make sound independent decisions.
- Excellent organizational skills with the ability to be flexible and responsive to changing priorities and competing demands.
- Knowledge of modern technology trends.
- Knowledge of identity and access management organization and planning.
- Knowledge of disaster recovery concepts.
- Knowledge of desktop support technologies including:
- Group Policy
- Remote connectivity tools and services
- Scripting
- Knowledge of cybersecurity including:
- Endpoint protection
- Network and firewall concepts
**Conditions of employment**:
- The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.
- A Police Information Check satisfactory to the employer.
-
Desktop & Mobility Coordinator
3 weeks ago
Winnipeg, Canada City of Winnipeg Full timeReporting to the Manager of Innovation & Technology, the Desktop & Mobility Coordinator supports innovation and continuous improvement of city services and processes through well-designed data and technologies. The coordinator leads a high-performing team to enable effective service delivery for the Community Services department with a quality computing...
-
Motor Coach Industries
2 weeks ago
Winnipeg, Canada Motor Coach Industries Full time**DESKTOP SUPPORT ANALYST I** *** Desktop Support Analysts are expected to have a general knowledge of electronic resources, software, hardware, and services available to NFI Group staff via the ITS department. The Desktop Support Analyst will provide a consistent and professional point of contact for all NFI Group end users, and ensure appropriate...
-
Desktop Support Analyst
3 weeks ago
Winnipeg, Canada GHY Full timeGHY International has an exciting opportunity for the role of **Desktop Support Analyst** working out of our Head Office in Winnipeg, MB. **Join GHY and benefit from**: - **Work Life Balance** - We mean it: banked time program, paid volunteer days, social committee, cultural surveys, potlucks - **Fair Compensation - **With scheduled salary assessments,...
-
Desktop Support Analyst
3 weeks ago
Winnipeg, Canada Progression3 Full timeOn behalf of our client in Winnipeg, Progression3 is in search of an Desktop Support Analyst for a contract-to-permanent role. **Responsibilities**: - Provide dedicated on-site support which includes Break & Fix on PC, Laptops and printers (laser and multifunction). - Supports and maintains user account information including rights, security and systems...
-
Desktop Support Analyst
2 weeks ago
Winnipeg, Canada CNL - Whiteshell Full time**Desktop Support Analyst - Onsite** **Location: Pinawa, Manitoba** **Schedule: Four (4) - 10 hour shifts - Monday to Thursday** **Job Summary** Under the direction of the supervisor, the Desktop Support Analyst provides quality Desktop support services to Whiteshell (WL) users, both on and off site, and works with other support staff to ensure quick and...
-
Long-term Planning Analyst
8 months ago
Winnipeg, Canada Manitoba Hydro Full time**LONG-TERM PLANNING ANALYST** **WINNIPEG, MB** Manitoba Hydro is consistently recognized as one of Manitoba's Top Employers! **_ Great Benefits_** - Competitive salary and benefits package. - Defined-benefit pension plan. - Nine-day work cycle which normally results in every other Monday off, providing for a balanced approach to work, family life - and...
-
Enterprise Mobility | Automotive Detailer
4 days ago
winnipeg, Canada Enterprise Mobility Full timeOverviewEnterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer. This position pays $17.00 / hour and is located at 283 ELLICE AVE WINNIPEG, MB R3B 1X6. We offer:Paid time offEmployee discountRetirement savings planExtended Health Benefits (Medical, Prescription Drug, Dental and Vision)Life...
-
Desktop Support Analyst
3 weeks ago
Winnipeg, Canada Progression3 Full timeOn behalf of our client in Winnipeg, Progression3 is in search of an Desktop Support Technician. **Primary Responsibilities**: - Monitor computer hardware performance and diagnosing problems - Upgrade computers through the addition of new hardware, such as additional RAM or a new disk drive - Replace worn or defective parts and clean computer hardware...
-
Service Desk Analyst
3 weeks ago
Winnipeg, Canada Western Financial Group Full time**We are one of Canada’s Top Employer, Join Us** Are you an experienced Service Desk Analyst looking for your next great role? **Service Desk Analyst** Reporting to the Team Lead, User Experience, the Service Desk Analyst will be responsible for providing front line support to internal clients by responding to all service requests (hardware and...
-
Network Systems Analyst
7 months ago
Winnipeg, Canada City of Winnipeg Full timeThe Network Systems Analyst is responsible for supporting the operation and ongoing maintenance of the personal computing systems required to support the needs of staff in the Public Works Department. The position provides technical support in the installation and maintenance of computer, mobile, and audiovisual hardware and software, by resolving...
-
Network Systems Analyst
3 months ago
Winnipeg, Canada City of Winnipeg Full timeThe Network Systems Analyst is responsible for supporting the operation and ongoing maintenance of the department’s personal computer systems required to support the business needs of the Public Works Department. The position acts as a resource in the department by providing technical support in the installation and maintenance of computer hardware and...
-
Desktop Support Analyst
7 months ago
Winnipeg, Canada TEK Group Full time**IMAC Tech** the 3 technicians will configure and deploy the PCs to the end users, so they will learn about the customer and the different end-user environments. Eventually one of these technicians will work in the staging lab in order to prepare and configure in advance all the PCs for the other technicians. (Normally, I will assign this task to the lead...
-
Automotive Detailer
3 months ago
Winnipeg, Canada Enterprise Mobility Full time**Overview**: Enterprise Mobility is seeking a responsible, dedicated person to join our team as a part time Automotive Detailer. This position pays** $17.00 / hour **and is located at **250 HENDERSON HIGHWAY, **WINNIPEG, MB R2L 1M2.** We offer: - Employee discounts - Retirement savings plan - Training and development Schedule: - Monday-Friday:...
-
Automotive Detailer
4 months ago
Winnipeg, Canada Enterprise Mobility Full time**Overview**: Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer. This position pays** $16.50 / hour **and is located at **999 KING EDWARD ST WINNIPEG, MB R3H 0R1.** We offer: - Paid time off - Employee discount - Retirement savings plan - Extended Health Benefits (Medical, Prescription Drug,...
-
Automotive Detailer
1 month ago
Winnipeg, Canada Enterprise Mobility Full time**Overview**: Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer. **This position pays $17.00 / hour and is located at 999 KING EDWARD ST WINNIPEG, MB R3H 0R1.** We offer: - Paid time off - Employee discount - Retirement savings plan - Extended Health Benefits (Medical, Prescription Drug,...
-
Automotive Detailer
3 months ago
Winnipeg, Canada Enterprise Mobility Full time**Overview**: Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer. This position pays** $17.00 / hour **and is located at **999 KING EDWARD ST WINNIPEG, MB R3H 0R1.** We offer: - Paid time off - Employee discount - Retirement savings plan - Extended Health Benefits (Medical, Prescription Drug,...
-
Automotive Detailer
3 months ago
Winnipeg, Canada Enterprise Mobility Full time**Overview**: Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer. This position pays** $17.00 / hour **and is located at **1380 WAVERLEY WINNIPEG, MB R3T 0P5.** We offer: - Paid time off - Employee discount - Retirement savings plan - Extended Health Benefits (Medical, Prescription Drug,...
-
Automotive Detailer
4 days ago
Winnipeg, Canada Enterprise Mobility Full time**Overview**: Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer. **This position pays $17.00 / hour and is located at 283 ELLICE AVE WINNIPEG, MB R3B 1X6.** We offer: - Paid time off - Employee discount - Retirement savings plan - Extended Health Benefits (Medical, Prescription Drug, Dental...
-
Service Desk Analyst
4 days ago
Winnipeg, Canada Online Business Systems Full timeWe are seeking an experienced Service Desk Analyst to join our Infrastructure Services team in Winnipeg. You will assist in the support and maintenance of the growing network and system infrastructure for our company and for clients under contract for Managed Services. You will be part of a team responsible for designing, delivering, and supporting scalable,...
-
Desktop Mobility Operator
1 week ago
Winnipeg, Canada City of Winnipeg Full time**As the **_Desktop Mobility Operator - Intern_**,**_ _**you will**: - Install, configure, test, maintain, monitor and troubleshoot end user computing devices and related hardware and software to maintain effective and efficient system operation. - Assist and instruct users with various technology usage issues. - Support the department’s Local Area...