Information Systems Operational Support Analyst

1 week ago


Winnipeg, Canada City of Winnipeg Full time

Under the General Supervision of the IT Manager - Infrastructure, the Information Systems Operational Support Analyst is responsible for the installation, configuration, and day to day operation and monitoring of information technology infrastructure. This includes the areas of servers, network storage (SAN, NAS), disaster recovery, operating systems, software, backup and restore, virtual desktops, and other hardware/software.

Primary duties include daily monitoring, modification, testing, documentation, and problem resolution of above areas in a support role to the Information System Server and Storage Specialist. The Information Systems Operational Support Analyst also actively participates in the Service Desk escalation process by providing resolutions to incidents, problems, service requests, and work orders as needed.

**As a Information Systems Operational Support Analyst** **you will**:

- Maintain server and storage hardware and software at local and remote sites, to provide an infrastructure for Winnipeg Police Service’s information technology.
- Analyze and resolve system/storage/server operational problems.
- Research and test information technology and provides technical consultation on server and storage hardware and software.
- Document the technical and operational environment.

**Your education and qualifications include**:

- University Degree in Computer Science (or related field), or College Diploma in Business Information Technology (or related field) with demonstrated equivalent amount of experience
- VMware ESXi and vSphere, Veeam, and Microsoft Certifications are an asset.
- 24 months progressive work experience in information technology focused on Microsoft Server, storage systems and VMware ESXi and vSphere.
- Experience with Windows Server operating systems, servers, storage systems/SAN, VMware ESXi and vSphere, backup software, server and software hardware, Active Directory, and associated troubleshooting techniques and problem resolution skills.
- Experience installing, supporting, and researching servers, storage and VMware ESXi and vSphere related infrastructure solutions.
- Experience in planning and implementing components within large-scale system projects.
- Experience with Azure and other cloud-based technologies, an asset.
- Demonstrated advanced knowledge of Windows Server operating systems, servers, storage systems/SAN, VMware ESXi and vSphere, backup software, server hardware, Active Directory, and associated troubleshooting techniques and problem resolution skills.
- Demonstrated ability to analyze system problems and to carry out corrective actions.
- Knowledge of firewall and networking technology, including TCP/IP addressing and port assignments.
- Knowledge of Veeam would be an asset.
- Knowledge of O365 would be an asset.
- Knowledge of Fiber Channel switches would be an asset.
- Knowledge of disaster recovery software would be an asset.
- Ability to work effectively with a wide variety of individuals under varying circumstances.
- Demonstrated strong interpersonal and communication skills both orally and written, in a clear concise manner.
- Strong ability to multi-task.
- Demonstrated ability to develop and implement new procedures with a minimum amount of supervision.
- The ability to establish and maintain a positive, respectful, safe and healthy work environment that supports the physical, psychological and social working relationships with members at all levels in a team environment.

**Minimum Requirements**:

- Canadian Citizen or Permanent Resident
- Minimum 18 years of age
- No involvement in any criminal activity within the last two years (including illegal drugs)
- No criminal record for which a Pardon has not been granted

**Conditions of employment**:

- Ability to pass a level 3 Winnipeg Police Service security check and maintain clearance.
- Ability to successfully complete additional training as defined by the Service.
- Willingness and ability to work overtime and weekends, as required by the Service.
- Valid Manitoba Class 5 Drivers License

**Winnipeg Police Service Competencies**:

- Dealing with Ambiguity
- Functional/Technical Skills
- Integrity and Trust
- Learning on the Fly
- Peer Relationships



  • Winnipeg, Manitoba, Canada City of Winnipeg Full time

    Under the General Supervision of the IT Manager - Infrastructure, the Information Systems Operational Support Analyst is responsible for the installation, configuration, and day to day operation and monitoring of information technology infrastructure. This includes the areas of servers, network storage (SAN, NAS), disaster recovery, operating systems,...

  • Credit Analyst

    7 days ago


    Winnipeg, Canada Credit Analyst Full time

    Russel Metals is one of the largest metals distribution companies in North America, with a growing focus on value-added processing. It carries on business in three segments: metals service centers, energy field stores and steel distributors. Its network of metals service centers carries an extensive line of metal products in a wide range of sizes, shapes and...

  • Credit Analyst

    7 days ago


    Winnipeg, Canada Credit Analyst Full time

    Russel Metals is one of the largest metals distribution companies in North America, with a growing focus on value-added processing. It carries on business in three segments: metals service centers, energy field stores and steel distributors. Its network of metals service centers carries an extensive line of metal products in a wide range of sizes, shapes and...


  • Winnipeg, Canada City of Winnipeg Full time

    Under the general guidance of the Project Leader - Solutions Design, Innovation and Technology, the Information System Support Specialist assumes the responsibility for independently undertaking small projects or participates with the Project Leader - Solutions Design on medium to large scale projects. This includes developing and implementing the...


  • Winnipeg, Canada YWI Alliance Full time

    Education: - Expérience: **Education**: - Bachelor's degree **Tasks**: - Assign IT projects to systems analysts, programmers and other computer technicians - Coordinate IT projects, including the design and deployment of new IT systems and services - Evaluate daily operations - Plan and control budget and expenditures - Review operational reports to...


  • Winnipeg, Canada Johnston Group Full time

    **Johnston Group** provides employee benefit solutions to over 30,000 companies, ranging from one employee to thousands across various product lines, including Chambers of Commerce Group Insurance Plan, Canada’s #1 employee benefits plan for small businesses. JG is a platinum member of _Canada’s Best Managed Companies_ and was named one of _Manitoba’s...


  • Winnipeg, Canada Manitoba Hydro Full time

    **BUSINESS SYSTEMS ANALYST** **Winnipeg, MB** **_ Manitoba Hydro is consistently recognized as one of Manitoba's Top Employers!_** **_ Great Benefits_** - Competitive salary and benefits package. - Defined-benefit pension plan. - Nine-day work cycle which normally results in every other Monday off, providing for a balanced approach to work, family life -...

  • Systems Analyst

    4 weeks ago


    Winnipeg, Canada Compugen Inc Full time

    **Job Title** - Systems Analyst - Remote **Vacancy No** - VN7169 **Company Name** - Compugen Inc **Work Location** - Winnipeg, MB **Base Pay Range** - To be discussed during the recruitment process **Job Details** **Position: System Analyst** **Location: Winnipeg** **About Compugen** Compugen is one of Canada's largest privately-owned Information...

  • Operations Analyst

    2 weeks ago


    Winnipeg, Manitoba, Canada Value Partners Investments Inc. Full time

    Founded in 2005, Value Partners Investments (VPI) is a Winnipeg-based investment firm that currently manages over $4.7 Billion in assets primarily through nine investment funds as well as through Value Partners Investment Counsel (VPIC) which provides discretionary investment management services to wealthy families across Canada. Our mission is to build...

  • Operations Analyst

    7 days ago


    Winnipeg, Canada Value Partners Investments Inc. Full time

    Founded in 2005, Value Partners Investments (VPI) is a Winnipeg-based investment firm that currently manages over $4.7 Billion in assets primarily through nine investment funds as well as through Value Partners Investment Counsel (VPIC) which provides discretionary investment management services to wealthy families across Canada.Our mission is to build...

  • Operations Analyst

    1 week ago


    Winnipeg, Canada Value Partners Investments Inc. Full time

    Founded in 2005, Value Partners Investments (VPI) is a Winnipeg-based investment firm that currently manages over $4.7 Billion in assets primarily through nine investment funds as well as through Value Partners Investment Counsel (VPIC) which provides discretionary investment management services to wealthy families across Canada.Our mission is to build...

  • System Analyst

    2 weeks ago


    Winnipeg, Canada Compugen Inc Full time

    **Job Title** - System Analyst - Contract **Vacancy No** - VN6885 **Work Location** - Winnipeg, MB **Base Pay Range** - To be discussed during the recruitment process **Job Details** **RESPONSIBILITIES**: - System analyst supporting the Insurance and claims system - Responsible for any production issues and any net new projects to enhance the claims...

  • System Analyst

    3 weeks ago


    Winnipeg, Canada Compugen Inc Full time

    **Job Title** - System Analyst - Onsite **Vacancy No** - VN6860 **Work Location** - Winnipeg, MB **Base Pay Range** - To be discussed during the recruitment process **Job Details** **About Compugen** Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and...


  • Winnipeg, Canada Standard Aero Full time

    Senior Information Security Analyst Location: Winnipeg MB CA. This position offers a 3/2 hybrid working arrangement. Build an Aviation Career You’re Proud Of At StandardAero, we use our ingenuity and know-how to find solutions for the simple to the most complex challenges in aviation. Together, we get the job done and done well. Our stability,...


  • Winnipeg, Canada People Corporation Full time

    We are seeking a Business Systems Analyst to join our team in Winnipeg, Calgary or Toronto. As an associate Business Systems Analyst, you will manage the functional & non-functional requirements solicitation & requirements management process. You will be expected to use facilitation, interviewing, concise communication techniques to extract business needs...


  • Winnipeg, Canada Manitoba Hydro Full time

    **BUSINESS SYSTEMS ANALYST** **WINNIPEG, MB** Manitoba Hydro is consistently recognized as one of Manitoba's Top Employers! **_ Great Benefits_** - Competitive salary and benefits package. - Defined-benefit pension plan. - Nine-day work cycle which normally results in every other Monday off, providing for a balanced approach to work, family life - and...


  • Winnipeg, Manitoba, Canada Manitoba Government and General Employees Union Full time

    POSTING ID # A NATIONAL OCCUPATION CODE 21222POSITION TYPE FULL-TIME Reporting to the Information Technology Manager, the Analyst works as part of the Information Technology Unit. In collaboration with other staff, the Analyst analyzes, develops, and maintains digital systems. The Analyst may work as a project manager, a technical specialist, and/or a member...


  • Winnipeg, Manitoba, Canada People Corporation Full time

    We are seeking a Business Systems Analyst to join our team in Winnipeg, MB OR Toronto, ONAs Business Systems Analyst, you oversee the functional & non-functional requirements solicitation & requirements management process. You are expected to use facilitation, interviewing, concise communication techniques to extract business needs and work closely with...


  • Winnipeg, Canada Assiniboine Credit Union Ltd Full time

    Reporting to the Information Security Manager, the Information Security Analyst is responsible for the maintenance and continuous improvement of Assiniboine Credit Union’s cyber defenses. The Information Security Analyst will accomplish this through the management and refinement of security control measures and by following industry best practices. The...


  • Winnipeg, Canada City of Winnipeg Full time

    Under the General Supervision of the Information Systems Project Leader (Infrastructure), the Information Security Specialist is primarily responsible for administering the IT Security Program for WPS. This position is responsible for the design, configuration, implementation and maintenance of security-related systems, processes, and software products, and...