F&b Reservations Agent

2 months ago


Halifax, Canada Freehand Hospitality Full time

**About Freehand Hospitality**

Freehand Hospitality operates several unique chef-driven restaurants and bars in the Queen’s Marque district on the Halifax waterfront including, Mystic, ToriDori, Drift, Bar Sofia, Café Lunette, Peacock, Daryâ, and Salt + Ash. Freehand's diverse portfolio showcases a wide array of cooking styles—from upscale Maritime dining to casual Latin fare—along with warm and genuine hospitality.

**What you will be doing**:

- Providing direction, information, and assistance to guests through detailed explanations of our properties
- Efficiently managing and process restaurant reservations, ensuring accurate data entry and confirmation
- Managing modifications or cancellations of reservations, ensuring a smooth process for guests
- Work closely with restaurant managers and staff to ensure seamless communication regarding availability, special requests, and preference

**The person we are looking for has**:

- A passion for creating memorable guest experiences
- Experience in fast-paced hospitality
- Excellent attention to detail
- Strong communication skills
- Demonstrated ability to effectively manage difficult guest engagements
- Strong data entry and computer skills
- Strong prioritization and problem-solving skills
- Working knowledge of Open Table/SevenRooms or other similar softwares is considered an asset

**What’s in it for you?**
- Competitive salary
- Comprehensive extended Health & Dental benefits
- Access to our gym and fitness facilities
- 50% dining discount at Freehand locations
- RRSP Matching

A member of The Armour Group, Freehand Hospitality is an equal opportunity employer. We value our employees and their well-being. If you would like to join an organization with which you can have a work-life balance, career growth, long term job stability, and an opportunity to positively contribute to the community, this position may be for you

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- On-site gym
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Holidays

Work Location: In person


  • Reservation Agent

    6 months ago


    Halifax, Canada Digby Pines Golf Resort and Spa Full time

    **POSITION IS LOCATED IN BEDFORD** **JOB SUMMARY**: The Reservations Sales Agent must handle all reservations, inquiries, and cancellations in a timely and courteous manner. Handles inbound and outbound sales inquiries for reservations. **ACCOUNTABILITIES**: The Reservations Sales Agent is expected to give accurate information pertaining to hotel...

  • Core Agent

    7 months ago


    Halifax, Canada Muir Hotel Full time

    Located in the absolute centre of downtown in the vibrant Halifax Waterfront, in the heart of the new Queen’s Marque district, Muir offers elevated hospitality inspired by the spirit, culture and natural beauty of Nova Scotia. In each of our departments, our team shares a common goal - providing an exceptional customer experience in a clean, comfortable...

  • Core Agent

    6 months ago


    Halifax, Canada Muir Hotel Full time

    Located in the absolute centre of downtown in the vibrant Halifax Waterfront, in the heart of the Queen’s Marque district, Muir offers elevated hospitality inspired by the spirit, culture and natural beauty of Nova Scotia. In each of our departments, our team shares a common goal - providing an exceptional customer experience in a clean, comfortable...


  • Halifax, Canada Westin Nova Scotian Full time

    **Central Reservations Agent-Maternity Leave Coverage (Term Position)** You love being organized and helpful, friendly and efficient. In the role of Central Reservation Agent you get to do be all that as this role handles hotel room reservations requests for our guest so that the hotel can maximize occupancy. In this position you will share information...


  • Halifax, Canada Westin Nova Scotian Full time

    **Central Reservations Agent** You love being organized and helpful, friendly and efficient. In the role of Central Reservation Agent you get to do be all that as this role handles hotel room reservations requests for our guest so that the hotel can maximize occupancy. In this position you will share information about your hotel, the surrounding area,...

  • Reservation Supervisor

    6 months ago


    Halifax, Canada Lord Nelson Hotel Full time

    As a locally owned landmark hotel, the Lord Nelson Hotel & Suites has earned a reputation for serving excellence. We offer a variety of positions under one roof, creating a great opportunity for mobility and growth. Our most essential resource is our employees. Join the best team in Halifax and be a part of the legend! *OVERVIEW:* The Reservations...

  • Reservation Supervisor

    6 months ago


    Halifax, Canada Lord Nelson Hotel Full time

    As a locally owned landmark hotel, the Lord Nelson Hotel & Suites has earned a reputation for serving excellence. We offer a variety of positions under one roof, creating a great opportunity for mobility and growth. Our most essential resource is our employees. Join the best team in Halifax and be a part of the legend! OVERVIEW: The Reservations Supervisor...

  • Reservation Manager

    3 weeks ago


    Halifax, Canada U-Haul Full time

    U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth...

  • Front Desk Agent

    3 months ago


    Halifax, Canada Commons Inn Full time

    1. Guest Check-In and Check-Out: Front desk agents are responsible for welcoming guests, handling the check-in process, and providing them with their room keys. They also handle check-out procedures, including settling any outstanding bills and collecting feedback from departing guests. 2. Reservation Management: Front desk agents manage room reservations,...

  • Group Reservation

    7 months ago


    Halifax, Canada HOTEL HALIFAX Full time

    The Group Reservation & Revenue Coordinator manages all group reservations in line with company (and brand) standards, providing efficient and high standards of work to maximize room revenue and guest satisfaction. This role also provides ongoing communication between the client, the hotel and the Sales & Catering team ensuring all operational standards are...


  • Halifax, Canada Ambassatours Gray Line Ltd. Full time

    Discover The Opportunity Halifax, NS Hospitality and Food Service Experienced Seasonal $16 / hour Ambassatours is the top provider of shore excursions for the cruise lines arriving seasonally in the port of Halifax. We offer a wide variety of tour guiding opportunities in many entertaining and interesting tours including Hop On Hop Off sightseeing tours...

  • Guest Service Agent

    7 months ago


    Halifax, Canada THE BARRINGTON HOTEL Full time

    Ideally situated in the heart of downtown, The Barrington Hotel is recruiting for a Guest Service Agent. The Guest Service Agent, the ambassador of guest satisfaction, provides exceptional service from check in to check out. Previous hotel experience is an asset, however, if you are outgoing and personable and find it easy to meet and talk to new people, we...

  • Guest Service Agent

    7 months ago


    Halifax, Canada Comfort Inn Halifax Full time

    The Guest Service agents are the face of the hotel so they must have great interpersonal and communication skills. Always maintain a positive attitude towards guests and colleagues. Responsibilities include: - Check guests in & out of hotel - Answer phones - Make and cancel reservations - Drawer Checks - Charge no show accounts - Balancing till - Close...

  • Call Agent

    6 months ago


    Halifax, Canada Ski de Fond Stoneham Full time

    Overview: We are seeking a dedicated individual to join our team as a Call Agent / Data Entry Operator for our renowned ski resort. If you're enthusiastic about delivering exceptional customer service and have a knack for accurate data entry, this position is perfect for you. **Responsibilities**: - Answer incoming calls promptly and professionally. -...

  • Front Desk Director

    2 weeks ago


    Halifax, Nova Scotia, Canada Lord Nelson Hotel & Suites Full time

    About the RoleAs a Front Desk Director at the Lord Nelson Hotel & Suites, you will be responsible for ensuring the efficient and profitable operation of our Front Desk. This role requires a dynamic and highly organized individual who can lead and motivate the Front Desk team to deliver exceptional customer service.Key ResponsibilitiesFront Desk Operations:...

  • Guest Services Agent

    4 months ago


    Halifax, Canada New Castle Hotels & Resorts Full time

    Job DescriptionThe Westin Nova Scotian, in the Seaport District, offers travellers a relaxing retreat with stunning views of Halifax Harbour in a location central to restaurants and attractions. Our modern, upscale rooms and suites feature luxurious accommodations with contemporary amenities. We are passionate professional hoteliers dedicated to the art of...


  • Halifax, Canada The Sutton Place Hotels Full time

    Guest Service Agent This position delivers the first impression our guests have when they stay with us. The Guest Services team will always have the primary goal of delivering incredible experiences to our guests, with friendliness and genuine care for our guests being the most important thing in their role. Job Duties - Greet and communicate with guests in...


  • Halifax, Nova Scotia, Canada Lord Nelson Hotel & Suites Full time

    About the Lord Nelson Hotel & SuitesAs a locally owned landmark hotel, we have established a reputation for serving excellence. Our unique position allows us to offer a variety of positions under one roof, creating opportunities for mobility and growth.We value our employees as our most essential resource. If you're looking to be part of a legendary team in...


  • Halifax, Canada Four Points Halifax Full time

    **Guest Services Agent Responsibilities**: - Provide all guests, both in person and on the phone, with a sense of hospitality and help to maintain this feeling throughout their stay. - During reservation, attempt to maximize room revenue through upselling and/or cross-selling techniques. - Check all guests into the hotel in a prompt manner, adhering to...

  • Hotel Housekeeper

    6 months ago


    Halifax, Canada B. & G. Innkeepers Ltd. (known as Chebucto Inn) Full time

    Chebucto Inn is looking for a Hotel Housekeeper for its busy newly-renovated 31-room family-run motel in Halifax, Nova Scotia. The main duties of this position are as follows: - Clean all areas of guest rooms thoroughly and promptly; - Change linens and make beds; - Clean and sanitize bathrooms (including tubs, toilets, tiles, floors, vanities and...