Current jobs related to Core Agent - Halifax - Muir Hotel

  • Core Agent

    8 months ago

    Halifax, Canada Muir Hotel Full time

    Located in the absolute centre of downtown in the vibrant Halifax Waterfront, in the heart of the new Queen’s Marque district, Muir offers elevated hospitality inspired by the spirit, culture and natural beauty of Nova Scotia. In each of our departments, our team shares a common goal - providing an exceptional customer experience in a clean, comfortable...

  • Warehouse Agent

    3 days ago

    Halifax, Canada GAT Full time

    Summary - Warehouse Agents are responsible for building all galleys to the clients’ specifications for all scheduled flights. This position requires working in a fast-paced environment with time constraints to meet arrival and departure goals. A professional and positive image must be consistently displayed by the employee. “Lead by Example” concept is...

  • Residential Guest Services Agent

    6 days ago

    Halifax, Canada Queen's Marque District Full time

    **Residential Guest Services Agent - **_**Queen's Marque**_ You may have seen us, literally coming out of the water. Or wondered what is happening with that new development on the waterfront. Join us and you will have the opportunity to experience this new development as part of its core service delivery team. At Queen’s Marque we are committed to being...

  • Mortgage Agent

    3 weeks ago

    Halifax, Canada Breezeful Full time

    Breezeful is now permanently remote and working towards a future that is digital by default. **Who are we?** Breezeful gets you the best mortgage online, fast! We are a software-driven company at our core, brokerage second. Our agents, powered by our digital mortgage platform, provide the best mortgage experience possible, whether that means getting the...

  • Residential Guest Service Agent

    3 weeks ago

    Halifax, Canada Queen's Marque Full time

    You may have seen us, literally coming out of the water. Or wondered what is happening with that new development on the waterfront. Join us and you will have the opportunity to experience this new development as part of its core service delivery team. At Queen’s Marque we are committed to being extraordinary. For our hospitality, office, commercial, and...

  • Residential Guest Service Agent

    2 weeks ago

    Halifax, Canada Queen's Marque Full time

    You may have seen us, literally coming out of the water. Or wondered what is happening with that new development on the waterfront. Join us and you will have the opportunity to experience this new development as part of its core service delivery team. At Queen’s Marque we are committed to being extraordinary. For our hospitality, office, commercial, and...

  • Residential Guest Service Agent

    4 days ago

    Halifax, Canada Queen's Marque Full time

    You may have seen us, literally coming out of the water. Or wondered what is happening with that new development on the waterfront. Join us and you will have the opportunity to experience this new development as part of its core service delivery team. At Queen’s Marque we are committed to being extraordinary. For our hospitality, office, commercial, and...

  • Mortgage Agent

    3 weeks ago

    Halifax, Canada Breezeful Full time

    Breezeful is now permanently remote and working towards a future that is digital by default. **Who are we?** Breezeful gets you the best mortgage online, fast! We are a software-driven company at our core, brokerage second. Our agents, powered by our digital mortgage platform, provide the best mortgage experience possible, whether that means getting the...

  • Ramp Agent

    2 weeks ago

    Halifax, Canada Strategic Aviation Services Ltd. Full time

    Come join the exciting world of aviation!! Established in 2006, our company provides multi-functional aviation services offering passenger, cargo and ground support with a focus on safety and quality. For us, success lies in delivering peace of mind to our customers, and we are passionate about ensuring their needs are met - on time, every time. Do you have...

  • Ground Service Agent

    3 weeks ago

    Halifax, Canada Strategic Aviation Services Full time

    AIRPORT JOBS!!! Come join the exciting airline industry!! Growth opportunities! Ramp Agents: **Summary** Ramp Agents are responsible for facilitating the turnaround of aircraft (arrivals and departures). GSA’s, under the guidance of Lead GSA’s direct aircraft into the gate, load, unload and sort all luggage and freight, de-ice the aircraft, service...

  • Shipping Agent

    3 months ago

    Halifax, Canada Moog Inc. Full time

    Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work. Job Title: Shipping...

  • Am Sorter

    3 weeks ago

    Halifax, Canada Purolator Full time

    It’s not a package. It’s a promise® We are one of Canada’s largest courier and freight networks. With over 175 operations facilities, 100+ Purolator Shipping Centres and 1,200+ Authorized Shipping Agents across Canada and 30+ offices in the U.S., we are able to deliver more for our customers from coast to coast, every day. We believe that developing...

  • Regional Vice President, Eastern Canada

    8 months ago

    Halifax, Canada RFA Bank of Canada, RFA Mortgages Corp. Full time

    RFA’s residential mortgage lending business is operated by RFA Mortgage Corporation and RFA Bank of Canada, a federally regulated Schedule I Bank. RFA Mortgage Corporation specializes in Prime lending (Insured, Insurable, Uninsurable), while RFA Bank of Canada is a balance sheet based Alternative mortgage lender (Alt-A and B lending). Combined, RFA offers...

  • Digital Media Coordinator

    6 days ago

    Halifax, Canada Royal LePage Atlantic Full time

    Royal LePage Atlantic is Atlantic Canada’s largest real estate brokerage, and services over 9000 clients per year through its 500 Sales agents. With a staff of more than 400, and offices in Halifax, Dartmouth, Enfield, Windsor, New Minas, Greenwood, Moncton, Sussex, Saint John and Fredericton, our brokerage operates as one of Royal LePage’s top...

  • Training Administrator

    3 weeks ago

    Halifax, Canada Securitas Canada Ltd. Full time

    As a STAS Training Administrator for the Maritime & Atlantic regions, your responsibility is to ensure required completion and maintenance of all training-in accordance with the National Training & Certification Program (NTCP) and the Recurrent Learning Program (RLP). You will also be responsible for related reporting and recording upon request. STAS...

  • French Canadian Help Desk Agent

    2 weeks ago

    Halifax, Canada Unisys Full time

    **We Believe in Better!** We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision. Our associates are at the forefront of everything we do, driving our clients’ successes while giving back...

  • Contact Centre Agent

    6 days ago

    Halifax, Canada The Travel Corporation (Canada) Full time

    The Travel Corporation is an industry leader, and career opportunities at The Travel Corporation are as diverse as the travel experiences we offer. Our teams, our family, is absolutely our greatest asset. Working with a collaborative team spirit, we are dedicated to providing exceptional service to our customers. The Travel Corporation offers employees a...

  • Sa-customer Service Operations Agent

    3 weeks ago

    Halifax, Canada Strategic Aviation Services Ltd. Full time

    Come join the exciting world of aviation!! Established in 2006, our company provides multi-functional aviation services offering passenger, cargo and ground support with a focus on safety and quality. For us, success lies in delivering peace of mind to our customers, and we are passionate about ensuring their needs are met - on time, every time. Do you have...

  • Transaction Coordinator

    7 months ago

    Halifax, Canada Engel & Volkers Full time

    The mission of our Company is to provide a premier customer service experience for our Advisors and the clients we serve. Each member of our team, our expert Advisors and phenomenal staff, are focused on our core values of competence, exclusivity and passion. The Transaction Specialist is responsible for the auditing and processing of transactions. They...

  • Branch Manager

    7 months ago

    Halifax, Canada Electrical & Automation Industry Careers Full time

    Eddy Group Limited, a Maritime based wholesale distribution business and one of Canada’s Best Managed Companies, has been a construction industry partner for over 100 years. The fifth-generation family business takes pride in providing quality products, customized solutions, and service to their industrial, commercial, and residential customer base. We...

Core Agent

3 weeks ago

Halifax, Canada Muir Hotel Full time

Located in the absolute centre of downtown in the vibrant Halifax Waterfront, in the heart of the new Queen’s Marque district, Muir offers elevated hospitality inspired by the spirit, culture and natural beauty of Nova Scotia. In each of our departments, our team shares a common goal - providing an exceptional customer experience in a clean, comfortable environment. If you are passionate about a career in hospitality and want to join a team that shares this common goal, the Muir is presently seeking a **CORE Agent**.

**Employee Benefits**:

- Eligible for $500 signing bonus upon completion of probationary period.
- Payment for on call shifts even when you are not called in.
- Evening shift premiums.
- Eligible for shift premiums based on hotel capacity.
- Access to our employee development/education reimbursement program.
- Company scholarship program for employees and family members.
- Flexible work schedule.
- One earned day off every two months based on attendance.
- 50% reimbursement of monthly transit pass.
- Access to our gym and fitness facilities.
- She allowance of $100 per year.
- Uniform dry cleaning.
- Eligible for the annual company bonus program.
- Comprehensive Extended, Health, and Dental benefits.
- Opportunity to Participate in the Employer sponsored retirement savings program.
- Access to Marriott employee travel benefits.
- Employee centric back of house experience.

**Shifts**: Vary in their start and end time and can change due to the needs of our guests. A mixture of days, evenings, holidays and weekend shifts.

**What you will be doing**:
Reporting to the Reservations Supervisor, the CORE Agent is an analytical self-motivator who responds to communications from guests, travel agents, and referral networks concerning incoming reservations. The CORE Agent supports Muir’s Revenue Department by creating and maintaining reservation records listing, preparing letters of confirmation, and promptly processes any cancellations and modifications. Working closely with the Front Office team, the CORE Agent prepares the list of expected arrivals, assisting in preregistration activities when appropriate, and processing advance reservation deposits.

The CORE agent is also the main liaison for all phone interactions for Guests prior to arrival, during their stay and post-departure if needed. The CORE agent is responsible for dispatching all Guests requests and preferences to the rest of the operations in order to provide a seamless experience to our Guests. Ownership, great organizational, skills and excellent communication skills are key element to the success of this role. You will;
- Remain intimately familiar with all types of rooms available, their location, and layout
- Maximize occupancy and room rate on an ongoing daily/weekly/monthly basis, tracking future room availability on the basis of reservations, and helping to develop forecasts for room revenue and occupancy
- Know the selling status, rates, and benefits of all packages plans
- Determine room rates based on the selling tactics of the hotel
- Link all reservations with guest history system and Marriott BonVoy loyalty program
- Process reservation information, cancellations, and modifications, and promptly relay information to the front desk
- Understand the hotel's policy on guaranteed reservations and no-shows
- Prepare expected arrival list for front office use
- Assist in pre-registration activities and reception duties when required
- Monitor advances deposit requirements, and process advance deposits on reservations
- Acquire information about areas of interest in order to target more clients in particular seasons
- Cooperate with Concierge in making advance arrangements for client travel programs
- Open and close the availability as and when required of hotel in all the GDS channels, IDS channels and on the hotel website

**Your experience and skills include**:

- Previous hotel-related experience desired
- High school graduate or equivalent required
- Experience in Hotel software and their functionalities preferred
- Excellent time management, planning, and organizational skills are a must
- Knowledge of Halifax area and available services an asset
- Excellent verbal and written communication skills - English a must; a second applicable language an asset
- Positive and can-do attitude
- Patience and strong active listening skills
- Effective complaint handling

**Your Team and working environment**:

- Fast-paced new build luxury hotel
- Located in the heart of the vibrant Halifax waterfront, minutes away from the Dartmouth ferry terminal
- A team of like-minded hospitality professionals that share a passion for service
- Back of house experience that puts employees first

**Our commitment to Diversity & Inclusion**:We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

**Job Types**: Full-time, Permanent

Additional pay:

- Bonus pay

**Benef