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Office Associate
4 months ago
**Who we are**:
**What you’ll do**:
- Assist with answering the main switchboard
- Provide reception support and relief for breaks and holidays
- Address member concerns and direct calls to appropriate departments
- Order, track and maintain supplies for various suppliers
- Receive and manage the distribution of mail and stationary supplies to various locations
- Prepare and sending membership packages including cards and welcome letters
- Distribute, track and process membership logs for various locations
- Support the Finance team in administrative tasks
- Conduct customer interaction with promptness, professionalism, friendliness, and accuracy
- Assist with general inquiries regarding equity, the membership program, T4A's, etc.
- Contribute to the team in living the Corporate Values of **Integrity, Community and Excellence**:
- Other duties as assigned
**Why it matters**:
Our team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together.
**Who you are**:
You are looking for a career in Administration and:
- Experience in a high volume, fast paced office environment preferred
- Previous retail/customer service experience an asset
- Prior experience covering reception and other customer services
- Intermediate computer skills (including MS office, Word, Excel & Outlook)
- Proficient accurate typing and data entry skills
- Excellent communication and interpersonal skills (written and verbal)
- Above average attention to detail and accuracy
- Self-starter and team player with a high level of self-discipline and initiative
- Creative and effective problem-solving ability
- Positive attitude with a commitment to providing outstanding customer service
- Able to prioritize and organize position responsibilities and meet deadlines with mínimal supervision
- Must be committed to a SAFE working environment
- Able to perform physical duties including lifting, pushing and pulling up to 25-50 lbs
- Must be available to work Monday to Friday 8:30am to 5:00pm
**What’s in it for you**:
- Competitive Wages
- Wage increases based on hours worked & meeting expectations in the position
- Annual bonus program for all eligible team members
- For eligible positions: comprehensive benefits package and an employer matched pension plan
- Team discount on Gas, Liquor, Food, Fashion, Hardware, Feed & Restaurant purchases
- Co-op Membership with an annual dividend payment on qualified purchases
- Education Assistance Program
- Learning opportunities, to grow and develop and to foster a culture of teamwork and innovation
Otter Co-op is committed to a diverse and supportive working environment based on our Core Company Values of Integrity, Community and Excellence. We embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work.
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