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Customer Service
3 months ago
**Principales responsabilités**:
- Accueillir les clients et interagir avec eux de manière amicale et enthousiaste.
- Fournir des instructions claires et des conseils sur l'utilisation efficace des machines à pinces.
- Être attentif aux besoins des clients et les aider rapidement.
- Maintenir le plus haut niveau de service en créant une atmosphère accueillante et amusante.
- Veiller à ce que la zone des machines à pinces soit propre, bien entretenue et opérationnelle en toute sécurité.
- Gérer l'inventaire et réapprovisionner les machines à pinces avec une variété de prix.
- Traiter les demandes et les plaintes des clients avec professionnalisme et une attitude positive.
- Traiter les transactions et s'occuper des paiements en espèces et par carte si nécessaire.
*
**Compétences et qualités requises**:
- Énergique et enthousiaste, avec un sourire sincère et une attitude positive.
- Excellentes aptitudes à la communication
- Gentillesse et patience dans les relations avec les clients de tous âges.
- Sens aigu du détail et capacité à anticiper les besoins des clients.
**Key Responsibilities**:
- Greet and interact with customers in a friendly and enthusiastic manner.
- Provide clear instructions and tips on using the claw machines effectively.
- Be attentive to customers' needs and offer assistance promptly.
- Maintain the highest level of service by creating an inviting and fun atmosphere.
- Ensure the claw machine area is clean, well-maintained, and safely operational.
- Manage inventory and restock claw machines with a variety of prizes.
- Handle customer queries and complaints with professionalism and a positive attitude.
- Process transactions and handle cash and card payments when necessary.
**Skills and Qualities Required**:
- Energetic and enthusiastic with a genuine smile and a 'can-do' attitude.
- Excellent communication skills
- Kind and patient when dealing with customers of all ages.
- A keen eye for detail and the ability to anticipate customer needs.
**Job Types**: Full-time, Part-time
Pay: $16.00-$20.00 per hour
**Benefits**:
- Casual dress
- Flexible schedule
- On-site parking
- Paid time off
- Relocation assistance
- Store discount
Flexible Language Requirement:
- English not required
Schedule:
- Evening shift
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Tips
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
Expected start date: 2024-06-20