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Customer Service Representative

2 months ago

Drummondville, Quebec, Canada Laferté Full time

About the Role

Laferté is seeking a highly motivated and customer-focused individual to join our team as a Seasonal Counselor. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities

  • Provide excellent customer service and support to clients, ensuring their needs are met and exceeded.
  • Assist clients with product inquiries, returns, and exchanges.
  • Process transactions and handle customer payments.
  • Maintain a clean and organized store environment, including merchandise displays and stockroom.
  • Participate in visual merchandising and store displays to create an engaging shopping experience.
  • Collaborate with colleagues to achieve sales goals and meet customer needs.

Benefits

  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • Fun and dynamic work environment
  • Discounts on Laferté products and services

Requirements

  • High school diploma or equivalent required
  • Previous customer service or sales experience an asset
  • Ability to work in a fast-paced environment and meet sales targets
  • Excellent communication and interpersonal skills
  • Availability to work a variety of shifts, including weekends and holidays