Customer service advisor
2 weeks ago
The main role of the customer service advisor is to support the service team and customers. He/she assists and advises on various issues to ensure smooth operations. In addition, he/she analyzes and determines inventory requirements for products and service parts to ensure continuous service and support to customers. He is involved in the management and processing of inventory transfers between the various warehouses. He plays an active role in continuous improvement and special projects.
More specifically, his role consists of :
- Learn and master the range of products and services offered to support internal and external customers.
- Take charge of the analysis and processing of complex orders
- Ensure effective follow-up of customer returns according to internal procedures
- Initiate non-conformity requests relating to customer orders and participate in the search for permanent solutions
- Analyze and prepare inter-warehouse goods transfers
- Analyze and determine safety stocks and order forecasts
- Analyze product life cycles and ensure availability of service parts
- Assist and support warehouse clerks in the U.S.
- Participate in various committees and meetings concerning customer, order, network product performance and technical issues
- Participate in continuous process improvement and take charge of special projects
- Create and update technical documentation to support operations
- Assist and participate as needed in the annual inventory count
- Assist and replace service team members as needed with tasks such as :
- Participate in the achievement of departmental objectives by carrying out all other related tasks
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Customer service advisor
4 weeks ago
Drummondville, Canada Soucy Full timeWHAT TO EXPECTThe main role of the customer service advisor is to support the service team and customers. He/she assists and advises on various issues to ensure smooth operations. In addition, he/she analyzes and determines inventory requirements for products and service parts to ensure continuous service and support to customers. He is involved in the...
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Customer service advisor
1 day ago
Drummondville, Canada Soucy Full timeWHAT TO EXPECT The main role of the customer service advisor is to support the service team and customers. He/she assists and advises on various issues to ensure smooth operations. In addition, he/she analyzes and determines inventory requirements for products and service parts to ensure continuous service and support to customers. He is involved in the...
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Customer service advisor
3 weeks ago
Drummondville, QC, J0C, Drummond, Canada Soucy Full timeWHAT TO EXPECTThe main role of the customer service advisor is to support the service team and customers. He/she assists and advises on various issues to ensure smooth operations. In addition, he/she analyzes and determines inventory requirements for products and service parts to ensure continuous service and support to customers. He is involved in the...
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Advisor, Business
4 weeks ago
Drummondville, Canada Desjardins Full timeAt Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...
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Personal Finance Advisor
4 weeks ago
Drummondville, Canada Desjardins Full timeAt Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...
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Digital Banking Advisor
4 weeks ago
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Customer Service Agent
2 weeks ago
Drummondville, Canada Soucy Full timeWHAT'S IN STORE FOR YOUYour main mandate will be to collaborate with the Director and the sales department to ensure follow-up and management of orders and complaints, and to ensure quality communication between the company and its customers.In short, here's what you'll be doing with your time:Provide and forward quotations to customers, as well as all the...
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Customer Service Agent
4 weeks ago
Drummondville, Canada Soucy Full timeWHAT'S IN STORE FOR YOUYour main mandate will be to collaborate with the Director and the sales department to ensure follow-up and management of orders and complaints, and to ensure quality communication between the company and its customers.In short, here's what you'll be doing with your time:Provide and forward quotations to customers, as well as all the...
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Legal Advisor
4 weeks ago
Drummondville, Canada Soucy Full timeWHAT TO EXPECTAre you a member of the Barreau du Québec or the Chambre des notaires du Québec and have experience in corporate law? Are you interested in a position focused on business law, mergers and acquisitions (not litigation!)? You will be working within the Soucy Service Centre’s legal team in order to provide legal support to our various...
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Legal Advisor
3 weeks ago
Drummondville, Canada Soucy Full timeWHAT TO EXPECT Are you a member of the Barreau du Québec or the Chambre des notaires du Québec and have experience in corporate law? Are you interested in a position focused on business law, mergers and acquisitions (not litigation!)? You will be working within the Soucy Service Centre’s legal team in order to provide legal support to our various...
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Wealth Management Advisor
5 days ago
Drummondville, Canada Desjardins Full timeAt Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...
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Client Financial Services Agent
5 days ago
Drummondville, Canada Desjardins Full timeAt Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...
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Ambassador, Customer Experience
4 weeks ago
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Customer Experience Associate
5 days ago
Drummondville, Canada TD Bank Full time**TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...
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Associate Financial Advisor
4 weeks ago
Drummondville, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
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Customer Experience Associate
4 days ago
Drummondville, Canada TD Bank Full time403487BR Retail Banking - Customer Service Drummondville, QC March 20, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...
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Customer Service
4 weeks ago
Drummondville, Canada Archer Daniels Midland Company Full time**Coordinateur de Logistique** **Location** Drummondville, Quebec - **Type de Postion** Commercial - **Salaire** Temps plein, Exempté - **Compensation **Ce poste offre une gamme complète d'avantages sociaux, de retraite, de santé, de vie, de vision et d'assurance dentaire - **Exigences Préalables à l’emploi **Exiger un examen médical pré-embauche...
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OMNI Customer Fulfillment Associate
1 week ago
Drummondville, Quebec, Canada Walmart Canada Full timePosition Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...
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Customer Quality Project Manager
1 week ago
Drummondville, Canada Soucy Group Full time**WHAT TO EXPECT**: As a Customer Quality Project Manager, your role will be to represent quality to our OEM customers. You will also have the opportunity to be in direct contact with all of our customers, i.e., all of the major manufacturers of agricultural and industrial vehicles. At the same time, you will be the internal customer representative ensuring...
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OMNI Customer Fulfillment Associate
1 week ago
Drummondville, Canada Walmart Canada Full timePosition Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...