Group Air Specialist

7 months ago

Canada Direct Travel Full time

**Group Air Specialist - Toronto, Canada**

**Bilingual French/English**

**Embark on the next step in your career journey with Direct Travel****

The experienced Group Air Specialist coordinates air travel arrangements for large incentive programs and business meetings. Applicant must be proficient in Sabre (preferred).

This is a hybrid (currently two days in the office required) position.

Office Location is Toronto, Ontario, Canada

We have a “No excuse” culture, meaning our employees do not justify substandard performance or mistakes with excuses or by blaming others, but we work to find alternative solutions or strategies to overcome obstacles. As you will see below, one of our Core Beliefs is “Ownership.” Our employees reflect our Vision and Core Beliefs in everything we do.
- **Our Vision**: Creators of business changing experiences helping people thrive.

**Our Core Beliefs** are:

** HONOR** - Building trust and respect requires acting with integrity.
- _ I choose the hard right, not the easy wrong._
- ** OWNERSHIP** - We believe each individual has the power to create a brand experience.
- _ I choose my attitude and actions._
- ** GRIT** - To honor our commitments and achieve excellence, we must act with tenacity and resilience.
- _ I choose to push through._
- ** HEART** - Deep connections and loyalty require engaging others with mutual respect, kindness, and compassion.
- _ I choose to engage with care._
- ** COURAGE** - In order to grow, we must bravely step into the space of discomfort.
- I_ choose bravery._
- ** CURIOSITY** - To be our best, we must possess an intense desire to continually learn and seek a deeper understanding.
- _ I choose to dig to understand._

**Expedition** Expectations**
- Provides the highest quality of customer service to participants.
- Follows all Creative Group Standard Operating procedures for group travel.
- Initiates preliminary air option to attendee for approval and does not ticket without consent.
- Confirms the most logical flight itinerary based on event parameters, best schedule, block space, and participant preference.
- Confirms best fares for group travel by utilizing the most applicable airfares, negotiated group blocks, and corporate discounts applicable to assigned program.
- Adheres to turn around time parameters for each client based on volume and destination.
- Is responsible for managing and ticketing group Air Blocks in compliance with airline rules and regulations.
- Manages the overall program air budget throughout program planning and financial reconciliation post program.
- Ensures all Attendee PNR’s comply with Creative Group/ DT policy and process.
- Confirms personal air travel extensions for attendees and follows process for split bill to properly charge the participant and the program.
- Invoices online transactions charged to the corporate credit card, or participant in Sabre.
- Utilizes QC to complete ticketing, exchange, seat fee, or personal payment transactions.
- Participates and provides ongoing air expertise in operational meetings when necessary to Program Manager, Registration Manager, and client.
- Is available for “On Call”/Flight Assistance during main group travel dates to assist all participants if contracted to do so by client. This may include evenings and weekends.
- Monitors flights and communicates with on-site travel staff of any arrival and departure issues during standard business hours, for all assigned programs.

**Performs other duties as assigned.**

**Working Conditions**
- This is a hybrid role, will work in the office two days per week (currently Monday and Wednesday) based on Creative Group policy as well as when required to by manager or supervisor, unless the employee is in a full-time virtual situation. Additional work from home days in exceptional circumstances to be approved by management. The option of working in office full-time also exists.
- Attends business related functions.
- Possible travel on site with clients/groups between 1-10 days in duration and can involve long hours.
- Sitting for extended periods of time.

**Passport** to Success**
- An Associates/Two-year College Degree or a combination of education and work experience required.
- Minimum of 4 years’ experience working in the meetings and incentives industry, specifically coordinating group air travel arrangements.
- Firm knowledge of GDS system required; previous experience with SABRE is strongly preferred.
- Valid TICO Certification required.
- Must be proficient in Microsoft Office365 Suite products, specifically Outlook, Word, Excel, Team, OneDrive, and SharePoint.
- Knowledge of Cvent systems is an asset and must be able to learn CE3 (a proprietary Creative Group system).
- Bilingual in English and French.

**Going** the Extra Mile**
- Models behavior that reflects our organization’s Vision and Core Beliefs.
- Possess excellent interpersonal skills to be able to work cross-functionally, develop solid and pos

  • Bilingual Group Underwriter Specialist

    4 weeks ago

    Canada Empire Life Full time

    Overview    Empire Life is seeking a highly skilled and motivated Bilingual Group Underwriter Specialist to join our team. This role offers an exciting opportunity to work in a dynamic and collaborative environment, leveraging your expertise in group insurance products and customer relations to drive business growth.Estimated Salary: $62,000 - $85,000...

  • Air Conditioning Technician Specialist

    4 weeks ago

    Canada MeadowBrook Full time

    MeadowBrook seeks an experienced Air Conditioning Technician to join our team. The ideal candidate will possess a strong understanding of refrigeration, cooling, and combined heating and cooling systems.Expected Salary: $60,000 - $80,000 per year.Job Description:Main Responsibilities:Install, test, and commission refrigeration and air conditioning systems,...

  • Air/Ocean Customs Clearance Coordinator

    3 weeks ago

    Canada, CA A & A Customs Brokers Full time

    Overview:A & A Customs Brokers is seeking an experienced and customer-focused Air/Ocean Customs Clearance Coordinator to join our team. The ideal candidate will have previous experience working at a customs brokerage in Canada. This position is critical to ensuring shipments are handled in a timely and efficient manner, working collaboratively with the...

  • Air/Ocean Customs Clearance Coordinator

    3 weeks ago

    Canada A & A Customs Brokers Full time

    Overview: A & A Customs Brokers is seeking an experienced and customer-focused Air/Ocean Customs Clearance Coordinator to join our team.  The ideal candidate will have previous experience working at a customs brokerage in Canada. This position is critical to ensuring shipments are handled in a timely and efficient manner, working...

  • Représentant(E) Aux Ventes Internes

    7 days ago

    Canada Air Liquide Full time

    **Présentation du Groupe** Air Liquide est un leader mondial des gaz, technologies et services pour l’industrie et la santé. Présent dans 78 pays avec 64 500 collaborateurs, le Groupe sert plus de 3,8 millions de clients et de patients. Oxygène, azote et hydrogène sont des petites molécules essentielles à la vie, la matière et l’énergie. Elles...

  • Group Insurance Specialist II

    4 weeks ago

    Canada Empire Life Full time

    Empire Life is seeking a skilled Group Insurance Specialist II to join our team. This role involves reviewing and assessing the risk for requests to quote, amendments, and renewals. The successful candidate will be guided by defined practices and guidelines and work under the supervision of the Manager, Group Underwriting (Complex).Key...

  • Functional Safety Specialist

    5 days ago

    Canada CS Group Full time

    Functional Safety Specialist - Full-time - Department: System Engineering **Company Description**: CS Group Canada, a subsidiary of CS Group, is a leader in the development and certification of safety-critical systems in the aerospace, electric and autonomous driving industries. Joining CS Group Canada is a unique opportunity to work on complex high-tech...

  • Senior Group Underwriter Specialist

    1 week ago

    Canada Empire Life Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Group Underwriter Specialist to join our team at Empire Life. As a key member of our Group Operations team, you will be responsible for reviewing and assessing risk for requests to quote, amendments, and renewals.Key ResponsibilitiesProcess complex requests to quote, amendments, and...

  • Air Product Head Canada

    2 weeks ago

    Canada CMA CGM Full time

    At CEVA, we believe that logistics is a people business, that’s why we create an environment of trust and team spirit - we encourage initiative and we empower our talent to grow in their careers. We are supply chain experts and live and breathe it every day. We offer a broad range of services in Contract Logistics, Air, Ocean and Ground management thanks...

  • Équipier.ière Des Aires Publiques

    7 months ago

    Canada Hôtel Le Saint-Sulpice Full time

    Équipier(ière) des aires publiques « Services exceptionnels, expériences mémorables » c’est notre devise, notre passion. Chaque jour, nous avons la mission de surprendre l’imaginaire de nos invités par notre accueil chaleureux et notre hospitalité sans égale, par notre proactivité à offrir un service créatif et personnalisé. Au...

  • Senior Account Growth Specialist

    6 days ago

    Canada Lock Search Group Full time

    Job OverviewWe are seeking a highly motivated and results-driven Senior Account Growth Specialist to join our team at Lock Search Group in Greater Vancouver, BC.

  • Healthcare Support Specialist

    4 weeks ago

    Canada Appletree Medical Group Full time

    About the RoleWe are seeking a Healthcare Support Specialist to join our team at Appletree Medical Group. This role is ideal for individuals who are passionate about pursuing a career in healthcare and want to gain valuable experience working directly with doctors and patients.Job DescriptionThe Healthcare Support Specialist will be responsible for...

  • Logistics Operations Specialist

    4 weeks ago

    Canada Fastfrate Group Full time

    **Job Summary**We are seeking a skilled Logistics Operations Specialist to join our team at Fastfrate Group. In this role, you will oversee and facilitate the supply chain operations of our company, ensuring the smooth distribution of goods.**Key Responsibilities**Negotiate freight rates with carriers for domestic and cross-border TL and LTL shipments.Source...

  • Senior Labour Relations Specialist

    4 weeks ago

    Canada The Universal Group Full time

    OverviewThe Universal Group is a leading provider of traffic control services, traffic management planning, and occupational health and safety training. We are seeking a highly skilled Senior Labour Relations Specialist to join our Human Resources team.

  • Global Trade Compliance Specialist

    3 weeks ago

    Canada A & A Customs Brokers Full time

    A & A Customs Brokers, a leading customs brokerage in Canada, is seeking an experienced and customer-focused Global Trade Compliance Specialist. With a strong background in customs clearance coordination specializing in Air/Ocean shipments, this individual will play a critical role in ensuring shipments are handled in a timely and efficient manner.The ideal...

  • Strativ Group: Ecommerce Success Growth Specialist

    4 weeks ago

    Canada Strativ Group Full time

    About Strativ GroupWe are a leader in marketing technology, serving fast-growing SaaS companies in the ecommerce space. Our mission is to drive success for our clients through exceptional customer experiences.

  • Learning Design and Delivery Specialist

    3 days ago

    Canada Health Innovation Group Full time

    About the positionThe Learning Design and Delivery Specialist is pivotal in advancing the Health Innovation Group (HIG)’s educational initiatives. This position supplements and supports the HIG education, capacity building, and delivery team by supporting the design, enhancement, and delivery of high-quality, innovative programs that align with...

  • Learning Design and Delivery Specialist

    3 days ago

    canada Health Innovation Group Full time

    About the positionThe Learning Design and Delivery Specialist is pivotal in advancing the Health Innovation Group (HIG)’s educational initiatives. This position supplements and supports the HIG education, capacity building, and delivery team by supporting the design, enhancement, and delivery of high-quality, innovative programs that align with...

  • Learning and Capacity Development Specialist

    5 days ago

    Canada Health Innovation Group Full time

    Job OpportunityThe Health Innovation Group is seeking a skilled Learning Design and Delivery Specialist to support the advancement of our educational initiatives.This position plays a pivotal role in enhancing the quality, innovation, and impact of our programs. The successful candidate will collaborate closely with our team to coordinate program...

  • Logistics Inventory Specialist

    4 weeks ago

    Canada Dean Group Full time

    Inventory Control Coordinator Job Opportunity at Dean GroupWe're seeking an experienced Logistics Inventory Specialist to oversee inventory management across all facilities, ensuring efficient communication with planning, quality assurance, customer service, and logistics teams to meet customer demand.Key Responsibilities:Manage inventory movements and...