Bilingual Lease Services Admin

8 months ago


Markham, Canada SCI Lease Corp. Full time

Seeking a Lease Services Admin who will help ensure optimal customer experience throughout the customer’s lease journey. As a Lease Services Admin, you will support the lease administration teams initiate customers into their lease, walk them through SCI’s leasing process as well as provide continuous administrative support. You will play a key role in developing and executing customer outreach campaigns. As a frontline agent, you will gather customer feedback and provide suggestions for improvements.
RESPONSIBILITIES
- Collect and maintain accurate customer data
- Handle returned mail
- Assist with mail duties such as incoming or outgoing mail, courier, inventory or supplies
- Perform administrative tasks to support the Lease Administration team with customer requests
- Promptly respond to customer queries and guide the customer for an optimal lease experience
- Leave detailed notes of all interactions and activity within the lease management system
- Other duties as assigned

BEHAVIOURAL
- Friendly and optimistic individual who finds it easy to work as a team
- Ambitious, self-starter with an eagerness to learn new things
- Proactive problem solver with a mind for efficiency and quality
- Empathetic; able to relate to customers
- Solid team player who can also work independently
- Creative out of the box thinker
- Strong work ethic with a can-do attitude
- Optimistic individual who embraces and thrives in a fast-paced environment
- Open minded and able to adapt to change

QUALIFICATIONS
SKILLS required
- Excellent oral and written communication skills
- Customer service oriented
- Detail oriented, organized, flexible and able to multi-task
- Intermediate computer skills with a working knowledge of Microsoft Office software
- Ability to build and maintain relationships
- Ability to develop and execute new ideas

EXPERIENCE
- Previous experience in customer service an asset
- Automotive or Finance industry experience an asset

EDUCATION
- Currently enrolled in a post-secondary institution

**REPORTING TO**: Customer Experience Lead

Our organization will, on request, provide accommodations for disabilities to support your participation in all aspects of our Recruitment Process. SCI Lease Corp.is an equal opportunity employer. We thank all applicants for their interest, however, only those selected for an interview will be contacted.



  • Markham, Canada SCI Lease Corp. Full time

    We are looking for a Bilingual Account Services Specialist to join our highly dynamic and ever-evolving team at SCI Lease Corp. As a Bilingual Account Services Specialist, you will help ensure optimal customer experience throughout the customer’s lease journey. You will initiate customers into their lease as well as provide continuous support during their...


  • Markham, Canada SCI Lease Corp Full time

    We are future-focused and never stop thinking about building what’s next. At our core we are visionary, dynamic, and entrepreneurial. Never common or expected. Our optimism is inspiring, and we’re always bold, confident, and relentless in everything we do. WHO ARE WE LOOKING FOR Are you bright and innovative? A team player with a can-do attitude? Then...


  • Markham, Canada SCI Lease Corp Full time

    WHO WE ARE We are future-focused and never stop thinking about building what’s next. At our core we are visionary, dynamic, and entrepreneurial. Never common or expected. Our optimism is inspiring, and we’re always bold, confident, and relentless in everything we do. WHO ARE WE LOOKING FOR Are you bright and innovative? A team player with a can-do...


  • Markham, Canada SCI Lease Corp. Full time

    We are future-focused and never stop thinking about building what’s next. At our core we are visionary, dynamic, and entrepreneurial. Never common or expected. Our optimism is inspiring, and we’re always bold, confident, and relentless in everything we do. WHO ARE WE LOOKING FOR Are you bright and innovative? A team player with a can-do attitude? Then...


  • Markham, Canada SCI Lease Corp. Full time

    We’re looking for detail-oriented, solutions-driven individual to join our team as a Bilingual Insurance Tracking Specialist. In this role your key focus would be managing customer accounts to ensure insurance policies and any other insurance deficiencies are promptly brought into compliance. RESPONSIBILITIES - Stay up-to date on SCI’s auto insurance...


  • Markham, Canada SCI Lease Corp Full time

    We are looking for a Dealer Support Representative (DSR) to join our fast-growing team in the automotive leasing business. Core functions consist of relationship support, resolving credit and funding issues, delivering training in a virtual environment, troubleshooting technical and functional issues, and providing support and assistance to our dealers as...


  • Markham, Canada SCI Lease Corp. Full time

    RESPONSIBILITIES - Create, organize, manage, version, update, archive various documents and customer letters for SCI Lease Corp. - Work with business leaders and compliance department on various letters and communications that gets created and sent to customers during lease life cycle. - Manage workload fluctuations while working with mínimal supervision. -...

  • Lease Analyst

    6 months ago


    Markham, Canada BGIS Full time

    **Who We Are** **We are looking to have a full-time Lease Analyst join our team! This position can be held from Markham, ON; Ottawa, ON or Montreal, QC.** **SUMMARY** The Lease Analyst, in conjunction with our RealLease technology platform, supports our clients nationwide in effectively and efficiently managing their leased portfolios. From abstracting...

  • Lease Analyst

    6 months ago


    Markham, Canada BGIS Full time

    Who We Are SUMMARY The Lease Analyst, in conjunction with our RealLease technology platform, supports our clients nationwide in effectively and efficiently managing their leased portfolios. From abstracting critical lease terms, to accurate payment of rents, to critical reconciliation of landlord billings, to regular review and reporting to providing...

  • Lease Analyst

    6 months ago


    Markham, Canada BGIS Full time

    **Who We Are** **SUMMARY** The Lease Analyst, in conjunction with our RealLease technology platform, supports our clients nationwide in effectively and efficiently managing their leased portfolios. From abstracting critical lease terms, to accurate payment of rents, to critical reconciliation of landlord billings, to regular review and reporting to...

  • Lease Administrator

    6 months ago


    Markham, Canada BGIS Full time

    Who We Are SUMMARY The **Lease Administrator **is responsible for abstracting key information from lease agreements, entering and maintaining the integrity of lease data within the lease management database as well as collecting and paying monthly rental payments on behalf of landlords and tenants. KEY DUTIES & RESPONSIBILITIES Lease Abstraction -...

  • Lease Administrator

    1 month ago


    Markham, Canada BGIS Full time

    **Who We Are** **SUMMARY** The **Lease Administrator **is responsible for abstracting key information from lease agreements, entering and maintaining the integrity of lease data within the lease management database as well as collecting and paying monthly rental payments on behalf of landlords and tenants. **KEY DUTIES & RESPONSIBILITIES** **Lease...

  • Lease Analyst

    6 months ago


    Markham, Canada BGIS Full time

    **ABOUT US** **OUR CULTURE** At BGIS, our culture is built on three foundational pillars: - **Culture of Care**:We deeply care for each other, our clients, partners, and the communities we serve. - **High Performing Teams**:We go Above and Beyond to deliver exceptional services. INTEGRITY, OWNERSHIP, RESPONSIVENESS, INITIATION, VISIBILITY, DRIVE, and...

  • Lease Analyst

    15 hours ago


    Markham, Canada BGIS Full time

    Who We Are BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320...

  • Lease Analyst

    1 week ago


    Markham, Canada BGIS Full time

    Who We Are BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320...

  • Lease Administrator

    15 hours ago


    Markham, Canada BGIS Full time

    Who We Are BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320...

  • Lease Administrator

    1 week ago


    Markham, Canada BGIS Full time

    Who We Are BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320...


  • Markham, Ontario, Canada Entire Hire Full time

    We are a professional staffing agency, serving a diverse range of industries. Our team consists of experienced recruiters who have been in your shoes, with a mix of agency background.Our qualified candidates assume positions covering various employment areas: Office Administration, Accounting, Engineering, Finance, Customer Service, Call Centre, Human...

  • Lease Administrator

    4 weeks ago


    Markham, Ontario, Canada BGIS Full time

    About This Role:SummaryThe Lease Administrator is responsible for abstracting key information from lease agreements, entering and maintaining the integrity of lease data within the lease management database, as well as collecting and paying monthly rental payments on behalf of landlords and tenants.Main Responsibilities:Reviews lease agreements and abstracts...


  • Markham, Canada Entire Hire Full time

    We offer Permanent and Executive Search staffing, serving a broad spectrum of industries. Our qualified candidates are capable in their fields, meeting diverse staffing requirements. All our consultants have been in your corporate hiring shoes, with a mix of agency background. Exceptional recruiters always find the right fit regardless of the role they are...