![Delta Regis Tools Inc.](https://media.trabajo.org/img/noimg.jpg)
Inside Technical Sales and Order Entry Support
3 weeks ago
**Job Title**: Inside Technical Sales and Order Entry Support
**Location**: Ontario, Canada
**Job Type**: Full-time
**Company Overview**: Delta Regis Tools has been providing excellent quality tools and related accessories to the production/assembly market for over 20 years We are looking to expand our sales team with a technical-minded and sales-oriented self-starter. Dynamic office setting with excellent growth opportunity.
**Key Responsibilities**:
- **Sales Support**:
- Assist customers in selecting the right products or services to meet their needs.
- Prepare and follow up on quotes, ensuring all details are accurate and reflect the customer’s requirements.
- Collaborate with the outside sales team to manage and develop customer relationships.
- **Order Entry Support**:
- Provide support to order entry team as needed. Responsibilities include:
- Accurately enter customer orders into the system, ensuring all information is correct and complete.
- Monitor order status and communicate with customers regarding any changes, delays, or issues.
- Coordinate with the production and shipping departments to ensure timely order fulfillment.
- Handle any customer inquiries or issues related to order processing.
- **Customer Service**:
- Provide excellent customer service by responding promptly to inquiries and resolving any issues in a timely manner.
- Build and maintain strong relationships with customers, understanding their needs and preferences.
- Proactively follow up with customers post-sale to ensure satisfaction and address any concerns.
- **Technical Expertise**:
- Maintain up-to-date knowledge of the company’s products, services, and industry trends.
- Assist in the development of technical sales materials and product documentation.
- Participate in training sessions to enhance product knowledge and sales techniques.
**Preferred Qualifications**:
- Minimum 2 years inside sales experience
- Confident & Positive attitude
- Proven ability to communicate effectively and build customer relationships
- Advanced computer skills
- Technical sales experience is desirable
- Salesforce experience is desirable
- Social media management experience is desirable
**Benefits**:
- Casual dress
- Extended health care
- Life insurance
- On-site parking
- Paid time off
Pay: $45,000.00-$60,000.00 per year
**Benefits**:
- Dental care
- Extended health care
- Paid time off
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
Work Location: In person
Application deadline: 2024-10-15
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