Manager, Revenue

2 weeks ago


Kitchener, Canada D2L Full time

D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.

New models of teaching and learning enable a personalized, student-centric experience - and deliver improved retention, engagement, satisfaction, and results for learners of all ages - in schools, campuses, and companies.

D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.

D2L has had a singular mission for 20 years and is dedicated to that same mission in the years ahead: to transform the way the world learns - and by doing so, we will help improve human potential globally.

**JOB SUMMARY**:
You are a demonstrated leader and team player, with ownership over the Order to Cash function at D2L. You will be responsible for revenue recognition, billings and collections, setting strategic priorities and managing/coaching direct reports. You will use your experience and keen interest in revenue accounting to ensure all revenue-related contracts are recognized in accordance with IFRS and company policy. You understand the need for continuous improvement and will leverage your deep understanding of business processes to streamline operations and optimize efficiency. Accountability, curiosity and strong communication are some of your top qualities and you are at your best working in a rapidly changing environment. You will use these attributes to contribute to an already exceptional Finance team

**How will I make an impact?**
- Leadership of the Order to Cash function including revenue recognition, billings and collections, including setting strategic priorities and managing/coaching direct reports
- Champion of the Order to Cash process including ownership of revenue recognition accounting under IFRS 15 and oversight of customer billing and collections
- Review of customer contracts, invoices, and credit memos to ensure appropriate accounting and creation of key contract position memos as required
- Review of external partner contracts to identify appropriate revenue accounting, identify and implement processes to meet monthly reporting obligations
- Interpretation and analysis of customer contracts, including the calculation and administration of overage fees
- Perform annual standalone selling price analysis and update internal systems and processes accordingly
- Identify and implement opportunities to streamline the efficiency and effectiveness of our Order to Cash processes and systems, including billing and collection of cash from customers
- Support the Accounts Receivable team in meeting and exceeding billing and collection goals
- Partner with Financial Planning & Analysis team to complete budget vs. actual variance analysis for revenue and billing results on a monthly basis, as well as prepare and review revenue and billing forecasts on a quarterly basis
- Partner with the Deal Desk team to provide revenue recognition guidance during contract negotiations
- Partner with the business (Sales, Legal, Product, and Pricing teams) to provide revenue guidance/consideration with respect to our growing product and service offerings, as well as resolve operational challenges and provide an exceptionally positive customer experience (including customer-facing collection escalations)
- Assist with period end close including the preparation and review of revenue-related journal entries and reconciliations
- Support the annual financial statement audit, annual statutory audits and quarterly reviews including the preparation of note disclosures
- Responsible for Order to Cash internal control design, documentation and execution in support of the Senior Manager, Financial Reporting and Controllership
- Lead the research and documentation, and provide advice on technical accounting matters associated to revenue recognition
- Create/update training materials and provide ongoing enablement to cross-functional organization members on revenue-related matters
- Ad hoc reporting and special projects as required, including the selection and implementation of new processes and systems

**People Leadership and Performance**
- You are passionate about people leadership and leading effective teams
- You will manage a team of D2Lers and champion a high performing culture
- You will connect your team's day-to-day accountabilities to D2L's mission by setting clear objectives and performance expectations with your team members
- You will coach, provide regular feedback, provide career path and development or growth opportunities, and create a collaborative and open environment
- You will collaborate through cross-functional teams to accomplish established


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