Assistant Manager
2 weeks ago
Responsibilities
- _Assist the Retail Store Manager in planning and implementing strategies to attract customers._
- _Coordinate daily customer service operations (e.g. sales processes, orders and payments)._
- _Track the progress of weekly, monthly, quarterly and annual objectives._
- _Monitor and maintain store inventory._
- _Evaluate employee performance and identify hiring and training needs._
- _Supervise and motivate staff to perform their best. Coach and support new and existing Sales Associates._
- _Monitor retail operating costs, budgets and resources._
- _Suggest sales training programs and techniques. Communicate with clients and evaluate their needs._
- _Analyze consumer behavior and adjust product positioning._
- _Handle complaints from customers._
- _Research emerging products and use information to update the store’s merchandise._
- _Create reports, analyze and interpret retail data, like revenues, expenses and competition._
- _Conduct regular audits to ensure the store is functionable and presentable._
- _Make sure all employees adhere to company’s policies and guidelines._
- _Act as our store’s representative and set an example for our staff._
Pay: $25.50-$36.78 per hour
Schedule:
- 4 hour shift
- 8 hour shift
Supplemental pay types:
- Bonus pay
- Commission pay
- Overtime pay
Ability to commute/relocate:
- Hamilton, ON: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Retail management: 1 year (preferred)
Work Location: One location
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