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System Administrator I
4 months ago
**Who We Are**
Legal Aid BC (LABC) is a non-profit organization, created by the Legal Services Society Act in 1979, to provide legal information, advice, and representation services to some of BC’s most vulnerable and marginalized citizens; those who do not have the financial, educational, social or health resources to effectively access the justice system when their families, freedom, or safety are at risk. Our vision is client-focused legal aid that ensures access to justice for all, with a mission to provide legal aid services that people need, and to promote better access to justice.
At LABC, we know that our continued ability to help the people who need us is due to the hardworking individuals who make up our team, dedicated to making a difference in the lives of people in need. We foster a positive culture of open communication for our team to thrive within, underpinned by our values of service, diversity, integrity, accountability, and leadership.
- Legal Aid BC is committed to making equity, diversity, and inclusion part of everything we do. We need people from all backgrounds and experiences to help build the future of legal aid. We care deeply about the culture we are creating and are seeking staff that are not only strong in their own aptitudes but care deeply about supporting the people we serve and each other. If this sounds like you, please apply_
**The Opportunity**
As System Administrator I - Service Management, you provide front-line information technology support and problem resolution services (Help Desk) and perform a variety of information systems duties related to support of users, computer hardware and software, and network communications. You coordinate the assignment, resolution and tracking of staff requests for assistance with computer/network problems and to correct minor problems as required. To coordinate, install and maintain computer equipment in the Vancouver office and field offices.
**Key accountabilities include, but aren't limited to**:
b) Provide timely support, analysis and resolution for software, basic network communications, and hardware related problems and requests. Refer complex problems and requests to senior technical staff or vendors; and
**More About You**
You have:
- Grade 12 education supplemented by degree/diploma in Computer Science or related discipline
- Minimum (1) year relevant experience as outlined in rated requirements
- OR equivalent combination of education and experience
- All LABC employees are required to provide proof of full COVID-19 vaccination as a condition of hire and ongoing employment._
**We Offer**
A competitive annual salary, as well as a comprehensive benefits package (based on your employment status and affiliation) including:
- Four weeks paid vacation to start that grows the longer you are with LABC
- An excellent employee benefits package, where premiums are 100% paid by LABC
- A generous pension plan
- Support for training and development
- An Employee and Family Assistance program
- The opportunity to participate in various Employee programs (Employee Wellness, etc.)
- A healthy work/life balance
- Generous leave provisions (sick time, special leaves)
- 13 paid statutory holidays
- An opportunity for a flexible hybrid work arrangement for some positions (LABC reserves the right to change this policy at any time)
- We would like to thank all external applicants for their interest but regret that only those shortlisted will be contacted._
**Job Types**: Full-time, Fixed term contract
