Stadium Sales Representative

2 weeks ago


North York, Canada Tennis Canada Full time

**WHO WE ARE ?**

The future is bright for tennis in Canada, and you will be right in the middle of it all at Tennis Canada A national sport organization with a mission to lead the growth of tennis in Canada and a vision to become a world-leading tennis nation, Tennis Canada seeks to grow participation across Canada and develop champions on the international stage. Tennis Canada also owns and operates the National Bank Open presented by Rogers in Toronto and Montreal (formerly known as Rogers Cup), two of the best-run sporting events in the world which annually bring the globe’s best tennis players to Canada. In recent years, Canadian tennis has seen historic achievements, with players reaching Grand Slam finals and record high world rankings, and participation and interest on the rise. Join us as we look to build on this exciting momentum and produce even greater results. We are a team of innovators, who are passionate about our work and pursue excellence together every day.

**WHAT WE ARE LOOKING FOR ? **STADIUM SALES REPRESENTATIVE (SSR)**

Get a head start in a VERY competitive sports industry National Bank Open is a world-class event and Tennis Canada is extremely well known as a world-class organization that produces world-class people. This is an excellent opportunity for anyone interested in a career in the sports and entertainment industry. Join a competitive, dynamic, and fast-paced team for the hottest sporting event in the summer. We welcome back to Toronto the world’s best in ATP **men’s tennis **including Canadian stars Félix Auger-Aliassime and Denis Shapovalov.

Take a HUGE step toward building a career in sports as part of the Stadium Sales team at Tennis Canada and National Bank Open. Team members receive professional training and ongoing mentorship from our full-time sales executives. The Stadium Sales Representative will be responsible for seeking out new business opportunities by contacting and developing relationships with potential National Bank Open customers. The position pays a base wage plus commission on sales.

The Stadium Sales Representative will also be responsible for the processing and delivery of ticket orders for the National Bank Open, as well as handling customer service issues. The SSR will handle incoming sales calls and assist the Stadium Sales team, Corporate Sales team and other Tennis Canada departments with prospecting and administrative support as it relates to National Bank Open ticketing. Some of your responsibilities are:

- Working to identify premium and group ticket prospects in the GTA and Ontario regions;
- Handle incoming sales calls in a positive and effective manner while recognizing new business, corporate and up-sell opportunities;
- Contact past ticket buyers by telephone to renew/up-sell previous purchases;
- Answer customer service inquiries in an efficient and professional manner;
- Assist all sales departments including sponsorship, corporate and group sales;

**WHO YOU ARE ?**
- Strong interpersonal and organizational skills;
- Advanced knowledge of Microsoft Office and computer literacy;
- Ability to work and excel under pressure, in a fast-paced and challenging environment;
- Commitment to service excellence and customer satisfaction;
- Support a team environment and adhere to the Stadium Sales department's objectives, goals and mandates;
- Sales experience (asset);
- Fluency in one or more languages other than English (asset).

**Working conditions**

Must be able to work share of evening and weekend shifts as well as all nine (9) days of the tournament.
- Temporary position, from January - September 2023;
- Location is Sobeys Stadium at York University;
- Availability to work Monday to Friday, 9:00 a.m. to 5:00 p.m.;
- Some evening and weekend shifts required from May to August 2023;
- Extended hours will occur during the tournament (August 5-13, 2023).

**Compensation**
- Base wage plus commission;
- Complimentary meals during the tournament;
- Official tournament clothing;
- Complimentary parking and facility usage at Sobeys Stadium;
- Tickets to National Bank Open presented by Rogers as outlined in our annual employee staff policy.

**WHAT'S IN IT FOR YOU ?**
- Be part of a dynamic organization that makes a difference across Canada;
- Get in the game Join the National Bank Open presented by Rogers team.
- Be part of an innovative, vibrant and passionate team;
- Join the organization that sets the standard and always strives for excellence.



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