Administrative Support Ii
2 weeks ago
**Major Functions and Responsibilities**
- Provide exceptional customer service to enhance the patient experience.
- Perform a variety of duties including but not limited to:
- greeting and triaging patients
- entering test orders from various requisitions into the Laboratory Information System
- general administrative duties
**Required Skills**:
- Demonstrates a high standard of customer service.
- Maintains a professional image and positive attitude while promoting an inclusive, positive, and respectful work environment at all times.
- Ability to build positive working relationships and work effectively and collaboratively in a team environment.
- Demonstrates effective verbal and written communication skills.
Required Experience
- Previous data entry experience within Patient Service Centres is an asset
- Previous customer service experience is an asset
- Healthcare or clinical laboratory experience with knowledge of laboratory tests delivered.
**Minimum Qualifications**
- High School Diploma
- Medical terminology is an asset
- Experience, courses or training in customer service and/or data
- Demonstrated Microsoft Office computer
**Other Information**
- As workload demands and operational requirements shift, the location, dates and/or hours of work may be changed
- All persons newly hired to _Dyna_**_LIFE_**_Dx_** must show their confirmation of SIN letter/SIN card and government issued photo ID to Human Resources prior to commencing work.
- All persons hired to _Dyna_**_LIFE_**_Dx _**must be authorized to work in Canada for any employer.
- Individuals hired into all positions must provide verification of their highest level of education.
- A security clearance will be required for employees newly hired to _Dyna_**_LIFE_**_Dx_**.
- A security clearance with vulnerable sector completed may be required for employees newly hired to _Dyna_**_LIFE_**_Dx_**:
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