Secretary

2 weeks ago


Kingston, Canada Providence Care Full time

**Job Code: 7911**

**Status**: Full Time

**Location**: Providence Care Hospital

**Union**: OPSEU 4104 Service Clerical

**Wage**: $27.02 - $29.57

**Posting Period: June 8, 2023 - June 17, 2023**

The Secretary acts with mínimal supervision to provide quality secretarial and clerical functions for Rehabilitation Services, while ensuring a client focused approach. As a member of one or more Practice Groups, the Secretary participates in discipline-specific and inter-professional activities that are directed towards a patient-centered environment and contribute to operational efficiency, professional and program development. The Secretary, PM&R has primary responsibility for assigned specific duties, however duties may vary among secretaries, and may change to meet service needs. Tasks are assigned according to skills, abilities and experience required. Secretaries maintain up-to-date lists of individual duties.

**Education **and **Experience**:

- Post Secondary Diploma in Office Administration; equivalent education and experience may be considered
- 2 years experience in a similar role in a health care environment
- Certificate in Medical Terminology, preferred

**Duties and Responsibilities**:

- Acts as front-line contact person and receptionist for patients/clients/customers
- Receives and processes referrals, including pre-registration in appropriate program, setting priority according to program policy
- Contacts clients (to include outside agencies) to book appointments, explains process of registration and answers other client questions as possible
- Communicates in a sensitive, tactful manner with client/caregiver, ensures comfort of client as possible
- Maintains waiting list, monitors client waiting time and regularly reports waiting time to outpatient therapists/Practice Leader/Program Manager
- Maintains an organized and effective electronic/hard copy filing system of all correspondence, statistics, reports, minutes and other program document

**Why Work at Providence Care Hospital**:

- Specialized sub-acute Care in rehabilitation, mental health services, complex medical management and palliative care
- A hospital striving for excellence in care, education and research
- Committed to people centred approach to care delivery
- Competitive salaries with excellent full-time benefits
- Healthcare of Ontario Pension Plan (HOOPP)
- State of the Art Building with on-site parking
- On-site café and cafeteria with a variety of food options
- Corporate and unit/service specific orientation for new hires
- Focus on Healthy Workplace & Culture of Quality
- Employee & Family Assistance Program
- Education, mentorship and bursary opportunities
- Fully affiliated with Queen’s University and St. Lawrence College and other academic institutions
- Located on the shores of Lake Ontario surrounded by park land and walking trails


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