Secretary 2 Pt

2 weeks ago

Kingston, Canada Kingston Health Sciences Centre Full time

Working under the supervision of the Manager the Secretary II plays a significant role in the flow and functioning of Responsible for secretarial and clerical duties for the hearing aid dispensary and performs other administrative functions as delegated.

The Secretary works closely with the Dispensary clerk who has broader responsibilities for maintaining the clinic

Within this role the employee is accountable for contributing to the delivery of the Kingston Health Sciences Centre strategy. As an employee, one must demonstrate an awareness of and be responsible for actively promoting and supporting patient and family centered engagement and care in all we do.

**DUTIES AND RESPONSIBILITIES**:

- Receive patients in Hearing Aid Dispensary, and answers telephone calls, assisting, providing information, and directing questions as appropriate
- Schedule appointments re-bookings/cancellations effectively
- Complete sales for hearing aids and in-stock supplies such as batteries
- Search and enter data into the Dispensary patient billing system; may run My Blueprint reports with training on specific functions.
- Support patients and the Hearing Aid dispensary clerk to sign or process documents, as appropriate
- Preparation of charts; typing, filing, photocopying, and data entry
- Perform some basic troubleshooting assistance to patients.
- Provide modified backup coverage for the Hearing Aid dispensary clerk, within the limits of training.
- The Employee will adhere to the worker responsibilities as set out in the Occupational Health & Safety Act, hospital safety policies, and dept/unit established procedures at all times. Where possible, take corrective action to address a hazard, otherwise report the unresolved hazard, dangerous circumstance, unsafe situation to self, other co-workers or the community, to their supervisor. Should the employee suffer a workplace injury or illness, he/she will advise their supervisor; actively participate in identifying and resolving the underlying cause(s), and participates in early and safe return to work as per Workplace Safety & Insurance Act.
- Understands and is familiar with all pertinent KHSC policies and procedures including those relating to workplace conduct. Complies with the KHSC commitment to uphold the Workplace Conduct and Reporting of Inappropriate Conduct policy and behaves in a manner that is consistent with the guiding principles and expectations.

**BASIC QUALIFICATIONS**:

- One-year office administration certificate
- 2 years previous secretarial experience
- Keyboarding 55 wpm.
- Must have excellent interpersonal skills, with demonstrated ability to communicate effectively, courteously and tactfully.
- Assigns regulator work or emergency work to proper personnel.
- Ability to work quickly efficiently and accurately under pressure in a high-volume ambulatory clinic setting.
- Demonstrated ability to multitask multiple responsibilities with frequent interruptions.
- Demonstrated ability to work efficiently and accurately under pressure independently and/or in a multidisciplinary setting.
- Demonstrated ability to set and follow through on priorities.
- Ability to compose correspondence/reports as requested.
- Assure discreet handling of all private and confidential information.
- Proven ability to attend work regularly.
- Satisfactory criminal reference check and Vulnerable sector search is required.

**PHYSICAL REQUIREMENTS**:
**The applicant must meet the physical demands of this position.**
- We thank all applicants, but only those selected for an interview will be contacted. Kingston Health Sciences Centre is committed to inclusive and accessible employment practices._

**_If you require an accommodation to fully participate in the hiring process, please notify the Recruitment Team_

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