Group Collections and Commissions Specialist

2 weeks ago


Waterloo, Canada Equitable Life of Canada Full time

At Equitable Life of Canada, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and customer-responsive staff. Join Equitable Life today.

**Position Title**: Group Collections and Commissions Specialist

**Reports To**: Manager, Group Collections and Commissions

**Department**: Group Finance

**Term**: 12 month contract

**Work Arrangements**: We are currently working remotely, and we will be moving to a hybrid model when our office renovation is complete (approximately September 2023), coming into the office a minimum of 2 days per week, every other week on designated days.

**The Opportunity**: The Specialist is responsible for completing Group Collection and Group Commission activities. We are a busy team, so multi-tasking, a high level of accuracy and attention to detail are a must along with your focus on efficiency. If you thrive in a fast-paced, results-driven environment, we’d love to hear from you.

**What you will be doing**:

- Various Premium Collection and Advisor Payout Tasks, including:

- Incoming payment processing
- Billing
- Processing transactions on our administration system
- Working with various departments and resolving customer inquiries
- Contribute to bank and premium reconciliations
- Advisor payout processing
- Supporting workload management for overall Group Collections and Commissions team

**What you will bring**:

- Self motivated and strives for continuous improvement
- Post secondary education
- Minimum 2 years of collections and commissions processing related insurance industry experience
- Strong attention to detail and high degree of accuracy
- Excellent verbal/written communication and interpersonal skills
- Excellent problem solving and analytical skills
- Ability to prepare MS Excel based numeric reconciliations and Pivots

**What’s in it for you**:

- A healthy work-life balance with employee wellness top of mind
- We value open, honest communication between team members, challenging each other to continually improve
- Employee resource groups that support an inclusive work environment
- A company subsidized cafeteria with a variety of daily options
- Regular EQ Together events focused on company togetherness and collaboration

As part of the recruitment/offer process you will be required to:

- Provide two professional references (minimum one supervisor and above)

To learn more about Equitable Life, we encourage you to explore our organization.



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