
Dispatcher
3 weeks ago
**Join Our Team at Roach’s Taxi**
Are you quick on your feet, tech-savvy, and thrive in a fast-paced environment? Roach’s Taxi, Thunder Bay’s award-winning taxi service, is looking for a Dispatcher to keep our operations running smoothly. We need someone who can balance multiple priorities, communicate effectively with drivers, and ensure our customers always receive the best service in town.
**What You’ll Do**:
- Dispatch drivers efficiently to customer locations via our digital dispatch system.
- Handle customer calls and provide accurate trip information.
- Manage driver communication, helping them navigate any issues on the road.
- Coordinate wheelchair-accessible van trips and special requests.
- Keep up with the fast pace of a 24/7, 365 operation (Shifts include evenings, weekends, and holidays).
**What You’ll Bring**:
- Strong multitasking skills with the ability to work well under pressure.
- Excellent communication skills, both over the phone and through digital platforms.
- Comfortable using dispatch software and navigating our booking app.
- Flexibility to adapt to changing priorities and handle a busy work environment.
**Why Work with Us?**
- Be part of a growing, modernized company that is reshaping Thunder Bay’s taxi industry.
- Competitive wage with opportunities for growth.
- Work in a supportive, team-focused environment.
- Play an important role in our mission to provide safe, reliable transportation for everyone in Thunder Bay.
**How to Apply**:
Come join a dynamic team and help us drive Thunder Bay forward
**Job Type**: Part-time
Pay: $17.07-$20.00 per hour
Expected hours: 10 - 30 per week
**Benefits**:
- On-site parking
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed
**Experience**:
- dispatching: 1 year (preferred)
Work Location: In person
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