Tow Truck Dispatcher

3 months ago


Thunder Bay, Canada Smith & Walters City Wide Towing Full time

Are you a highly organized and detail-oriented individual with excellent communication skills? Smith and Walters City Wide towing is seeking a dedicated Part-Time Tow Truck Dispatcher to join our team. As a dispatcher, you will play a crucial role in coordinating our tow truck operations and ensuring timely and efficient service to our customers.

**Key Responsibilities**:

- Receive and prioritize incoming service requests from customers.
- Dispatch tow trucks to various locations based on urgency and availability.
- Maintain clear and effective communication with drivers and customers.
- Monitor and track the status of tow trucks and service calls.
- Ensure accurate documentation of all dispatch activities.
- Provide exceptional customer service and support.

**Qualifications**:

- Strong verbal and written communication skills.
- Excellent organizational and multitasking abilities.
- Ability to remain calm and make quick decisions under pressure.
- Previous experience in dispatching or a related field is preferred.
- Proficiency in using dispatch software and other relevant tools.
- Availability to work flexible hours, including evenings and weekends.

**Job Type**: Part-time

Pay: $17.50-$20.00 per hour

**Benefits**:

- Extended health care

Work Location: In person

Expected start date: 2024-09-16


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