Medical Office Assistant

3 months ago


Toronto, Canada UMedical Family Health Organization Full time

**Medical Office Assistant Needed**

We are seeking for an experienced, detail oriented, tech savvy self-motivated and highly resourceful individual with experience in vaccine adminstration for a full-time position as a Medical Receptionist for a Family Physician Clinic / Family Health Organization.

The kinds of activities that you would need to do are:

- Answering phones and booking patients in EMR
- Scanning hard copy documents into electronic copies
- Opening and sorting mail
- Able to triage efficiently and knowledgeable of clinical policies
- Understand patient point of view and diagnose the fastest path to effective care
- Be tolerant and have effective problem solving and de-escalation skills to manage occasional difficult patient behaviours even when they seem unreasonable
- Coordinate with the other receptionists
- Use standard clinic procedures but with an eye to process improvement

**Key Requirements**
- Higher education - Post secondary university education or College Diploma from a 2-4 year program
- Experience in administering and ordering vaccines to adults and babies
- Proven experience as a receptionist in a medical setting (minimum 2 year)
- Experience with OSCAR EMR preferred
- Experience with working in a FHO preferred
- Proactive and a good problem solver
- Able to use technology with mínimal support
- Proficient in all Microsoft Suite
- Excellent time management skills and ability to quickly shift context based on patient flow
- Attention to detail and understanding that all work must be done in the same day
- Excellent written and verbal communication skills
- Accountable and strong at working independently
- Experience with customer service and ability to de escalate difficult interactions with patients

**Background as a RPN preferred.**

**Applicants to this position must commit to long term position and be willing to grow with our company and take on the role of office administrator.**
- Send your resume and cover letter
- You will have a phone interview, this will be followed by an in person interview in the next 3-4 days

**Salary**: $20.00 - $22.00 per hour depending on experience

Expected hours: 30-32 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Evening shift
- Weekends as needed

Ability to Commute:

- Toronto, ON (required)

Ability to Relocate:

- Toronto, ON: Relocate before starting work (required)

Work Location: In person.

Pay: $20.00-$22.00 per hour

Expected hours: 30 - 32 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (required)

**Experience**:

- medical receptionist: 2 years (required)

Licence/Certification:

- IM Injection certification (required)

Work Location: In person



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