Manager, Ticketing Strategy

3 weeks ago


Toronto, Canada MLSE Full time

Company Description

At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.

We achieve all of this through our Common Purpose - to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.

**Job Description**:
**Responsibilities**:

- Lead the team responsible for the day-to-day operations of the MLSE license hub providing leadership through client engagement and process improvements to achieve annual targets
- Collaborate with colleagues to implement sales efficiency programs and drive revenue
- Development of sales campaigns, dashboards, and post-mortems
- Participate in special projects as needed

**Qualifications**:
- You have previous experience in a corporate strategy position or shown success leading critical initiatives within a sales organization
- You can communicate and influence a group of your peers to achieve project and timeline deliverables
- You are a results oriented and detailed individual with a focus on standard methodologies and continuous improvements (previous experience within a Lead Generation project is an asset)
- You have strong interpersonal communication skills, which lead you to excel at presenting and partnering at all levels of an organization
- You demonstrate initiative and can work independently and as part of a team
- You possess outstanding organizational skills with the ability to independently lead and prioritize work activities and inputs
- You are results and detail oriented focusing on leading practices and ongoing improvements
- Your ability to analyze and interpret various data and develop logical solutions provide you an outstanding perspective
- You prefer a multifaceted and fast-paced environment
- Advanced working knowledge of Salesforce and Power BI. Experience with Ticketmaster Archtics is considered an asset

Additional Information
- We thank all applicants for their interest, however, only those selected for an interview will be contacted._



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