Customer Strategy Manager

2 weeks ago

Toronto, Canada Mondelēz International Full time

**Are You Ready to Make It Happen at Mondelēz International?**

**Join our Mission to Lead the Future of Snacking. Make It With Pride.**

You will support our growth and the delivery of excellent business results. You will be responsible for converting in-depth shopping and retail environment insights into category, retail and customer strategies and recommendations. Also, you will have the responsibility to ensure shopping is integrated into marketing plans and programs as well as supporting the cross-category shopper insights agenda.

**How you will contribute**

You will:

- Be responsible for developing consumer selling stories using the consumer segmentation framework as its data foundation
- Provide strong guidance to stakeholders on the principles and uses of consumer segmentation to unearth actionable, growth oriented insights at a retail level
- Curate an advantaged level of social intelligence to uncover rich cultural trends, snacking moments, brand Identify and leverage growth opportunity in retail environment for the area of geographic responsibility
- Generate behavior changing insight and identify effective levers of engagement
- Continuously optimize business through data, tracking, learning
- Drives action oriented insights on innovation, communication and brand growth imperatives to shopper, customer and net revenue planning teams

**What you will bring**

A desire to drive your future and accelerate your career with experience and knowledge in:

- Experience in using retailer / customer data, shopper insights and analytics to develop compelling retail customer plans ideally in the FMCG/CPG industry
- High proficiency in base business tools (Excel/PowerPoint), with expertise in data modelling with data visualization tools (experience with Tableau is a must)
- In-depth knowledge in analyzing and creating visualizations of large amounts of data
- Experience in presenting to retailer teams, and in negotiation planning/joint business planning
- Strong knowledge and usage of market segmentation models
- Proven track record in persuasively influencing and aligning key customers and business stakeholders in a highly matrixed organization
- Able to partner well with marketing, sales and external agencies

**Be a part of a Customer Strategy team focused on championing category growth by developing a strong trusted partnership with our retailers and grounded in a consumer/shopper mindset.**

**Role Highlights**:

- This position requires a **deep understanding of the retailer strategies** as well as the strategies of the competitive set in order to make sound recommendations.
- Strong ability to **translate external market and consumer knowledge** into drivers of growth for the customer
- ** Recommending assortment & shelving strategies** and tactics for all items in the advisorship category.
- A **champion of driving a strong assortment** to maximize category and customer’s sales and profits; leading the planogram progress with the customer to grow the category and implementing best-in-class shelving principles.
- Provide **expert category knowledge** on performance, innovation, market insights, trends and consumer data. This includes the development and maintenance of best-in-class reporting insights and platforms
- Bringing Mondelez best in class local, Regional and Global knowledge to the retailer on assigned categories.
- Developing and implementing “best practice” category management with guidance from the team lead.

**What you’ll need to succeed in the role**:
**Experience**:

- Bachelor’s University Degree in a related field (Master’s preferred)
- Minimum 3 years experience in Category Management / Category Advisor/ Customer Insights
- Minimum 1 year customer facing role is strongly preferred
- Account Management and Shopper Insights experience an asset
- Analytic storytelling skills: integrating and interpreting data and insights from multiple disparate sources into a concise action-oriented recommendations and strong presentation skills to bring recommendations to life.
- A background and understanding of the FMCG environment is critical.
- Snacking experience (Biscuit, Confectionary, NPF/bars) an asset
- Attention to detail and the ability to meet deadlines with mínimal supervision.
- Ability to manage multiple projects simultaneously under tight deadlines

**Technical Capabilities**:

- Strong proficiency in Syndicated Market Research Data and Analytic tools (NielsenIQ MarketTrack & Homescan, Nielsen Connect platform, LDIA, Retail Link, IRI, Dunnhumby, Numerator)
- Excellent Space Planning / JDA Pro Space skills
- Advanced skills in Excel, Powerpoint & Tableau

**Join Mondelez Canada team**:
We are the second-largest snacking company in Canada and in the top 10 food companies in North America. We make and distribute delicious household favorites including Cadbury, Oreo, Mr. Christie and Maynards. We are an ambitious business—in the past few years alone, we have invested $

  • Program Manager, Customer Success Strategy and

    2 days ago

    Toronto, Canada VMware Full time

    **The Elevator Pitch: Why will you enjoy this new opportunity?** VMware is transforming how we help customers use VMware technology to achieve their digital transformation goals and accelerate innovation. As part of VMware’s strategy to grow our software-as-a-service (SaaS) business, we are embracing a One VMware mindset, streamlining processes, removing...

  • Customer Strategy Manager

    Found in: Talent CA C2 - 7 days ago

    Toronto, Canada Mondelēz International Full time

    Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. You will support our growth and the delivery of excellent business results. You will be responsible for converting in-depth shopping and retail environment insights into category, retail and customer...

  • Customer Strategy Manager

    6 days ago

    Toronto, Canada Mondelēz International Full time

    **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It With Pride.** You will support our growth and the delivery of excellent business results. You will be responsible for converting in-depth shopping and retail environment insights into category, retail and customer strategies and...

  • Manager, Strategy

    4 hours ago

    Toronto, Canada Canadian National Railway Full time

    At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a...

  • Manager Strategy

    Found in: Talent CA C2 - 1 week ago

    Toronto, Canada Edwards Lifesciences Full time

    Role Objective Responsible for leading the definition and implementation of business strategies and initiatives.   Key Responsibilities: Leadership, planning and partial execution of HVD (Heart Valve Disease) Market Growth Strategies. Focus on the strategic growth opportunities and initiatives around HVD within Canada. Develop strategic...

  • Manager, Strategy

    Found in: Talent CA C2 - 8 hours ago

    Toronto, Canada CN Full time

    Job Summary The Manager, Strategy is responsible for playing a pivotal role in shaping the long-term direction and success of the organization. The role is accountable for developing, implementing, and monitoring strategic initiatives to drive growth, enhance competitiveness, and maximize value creation. The role requires a combination of analytical...

  • Manager, Strategy

    Found in: Talent CA C2 - 1 week ago

    Toronto, Canada Dialogue Full time

    What you’ll be doing : Leading a robust and comprehensive process to identify and evaluate new services and innovation opportunities, including conducting market/competitive research, analyzing market size and growth trends, interviewing clients and users to assess needs, and building financial projections Managing our full pipeline of opportunities...

  • Manager, Strategy

    Found in: Talent CA C2 - 1 week ago

    Toronto, Canada Capital One Full time

    161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Manager, Strategy & Analytics Our Capital One BA Team. Yes, we’re a credit card company. But we’re more than that too. We’re driven by what our customers want, and how to make their lives simpler.  We’re always looking for creative ways to offer digital solutions that make sense for our...

  • Manager, Enterprise Strategy

    Found in: beBee jobs CA - 1 week ago

    Toronto, Ontario, Canada RBC - Royal Bank Full time

    Job SummaryYou will support the Enterprise Strategy & Transformation - Business Process Re-Engineering (ES&T) team in developing, driving and partnering with RBC Lines of Business to optimize business processes from a customer and productivity lens.This includes developing current state views and designing and implementing future state processes leveraging a...

  • Manager, Retail Sales Strategy

    7 days ago

    Toronto, Canada McCain Foods (Canada) Full time

    **Position Title**:Manager, Retail Sales Strategy **Position Type**: Regular - Full-Time **Position Location**:Toronto HQ **Requisition ID**: 19070 Reporting to the Sr. Manager, Sales Strategy and Operations, the Manager, Retail Sales Strategy provides sales strategy support on a dynamic Snacks and Appetizers portfolio. This includes managing day-to-day...

  • Product Manager, It

    6 days ago

    Toronto, Canada Bridgemarq Real Estate Services Manager Limited Full time

    Status: Full time About RPS Real Property Solutions - At RPS we thrive on finding incredibly smart home and neighborhood real estate intelligence and insights for our customers to help add value to the home journey, we find, understand, and overcome the barriers that keep the business from delivering a positive customer experience. We are a team who shares...

  • Manager, Brand Strategy

    2 days ago

    Toronto, Canada Capital One Full time

    161 Bay Street (93021), Canada, Toronto,Toronto, Ontario, Manager, Brand Strategy (Contract) **Responsibilities**: - Manage a high-performing team of associates, providing excellent coaching and leadership - Craft the Brand Team’s go-to market strategy, ultimately shaping how the Capital One brand shows up in Canada in the short & long term -...

  • Product Manager, Data Strategy

    3 hours ago

    Toronto, Canada Kinaxis Full time

    At Kinaxis, who we are is grounded in our common belief that people matter. Each one of us plays an important part in accomplishing our work, building our culture and making a global impact. Every day, we're empowered to work together to help our customers make fast, confident planning decisions. This is how we create a better planet - for each other, for...

  • Manager, Product

    3 days ago

    Toronto, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** Reporting to the Senior Manager, Wealth Product Strategy & Insights, the Manager will be responsible for executing the implementation and maintenance of standards, procedures, and end-to-end controls that govern new & existing product...

  • Manager, Strategy Planning

    1 day ago

    Toronto, Canada Shinhan Bank Canada Full time

    Strategy Planning drives the Bank’s high-level plans for achieving its vision, prioritizing objectives, competing successfully, optimizing financial performance, and attaining sustainable growth with its business model. The department is also responsible for the management of deposits, branch operational guidance, Customer Satisfaction, marketing and...

  • Senior Manager, Strategy and Planning

    Found in: Talent CA C2 - 1 week ago

    Toronto, Canada President's Choice Financial Full time

    Referred applicants should not apply directly to this role. All referred applicants must first be submitted through Workday by a current Loblaw Colleague. Location: 500 Lakeshore Blvd. West, Toronto, Ontario, M5V 2V9 When you hire great people, great things can happen. PC Financial offers unprecedented value to Canadians through payment...

  • Risk Manager

    1 day ago

    Toronto, Canada TD Bank Full time

    408086BR Risk Management Toronto, ON May 2, 2023 Company Overview Department Overview The Retail Risk Strategy Team is responsible for the development and execution of risk strategies and initiatives that will assist our business partners to achieve growth and profitability targets while maintaining the overall risk quality of our lending portfolios....

  • Market Strategy Manager

    Found in: Jooble CA O C2 - 1 week ago

    Toronto, ON, Canada Moneris Solutions Corporation Full time

    Marketing Strategy Manager- Contract page is loaded Marketing Strategy Manager- Contract Apply remote type Hybrid locations Toronto time type Full time posted on Posted 2 Days Ago job requisition id JR103984 Your Moneris Career - The Opportunity You will lead the marketing and communications strategy for Moneris' growing payment and data solutions....

  • Analyst, Strategy

    2 days ago

    Toronto, Canada BMO Financial Group Full time

    100 King Street West Toronto Ontario,M5X 1A1 **Mandate** Reporting to the Director, I&CB Strategy & Business Management, this diverse role is responsible for a high level of analytical and operational support for the Strategy and Business Managers in Global I&CB, Strategic Planning & Financial Analysis. The Analyst will have responsibility for day-to-day...

  • Senior Manager, Corporate Strategy

    Found in: Talent CA C2 - 1 day ago

    Toronto, Canada Celestica Full time

    Req ID: Remote Position: No Region: Americas  Country: Canada  State/Province: Ontario  City: Toronto  Summary The Corporate Strategy team works with the Executive Leadership Team (ELT) and other senior leaders across the company to shape Celestica's strategic direction and deliver profitable growth. This team is responsible for managing the...