Call Center Recruiter

2 weeks ago

Scarborough, Canada Zedd Customer Solutions Full time

**ABOUT ZEDD CUSTOMER SOLUTIONS**

Zedd Customer Solutions is a Canadian owned and operated outsource contact center services provider. Our success can be attributed to the dedication, hard work and service excellence delivered every day by our talented team of contact center professionals.

Zedd Customer Solutions is expanding and invites you to join our amazing team of ambitious business professionals.

You will join a friendly environment where we all work together to create a fun and exciting atmosphere. Zedd cares about your success and provides side by side coaching, re-training/up-training programs and job shadowing.

***

We are looking for a highly motivated and enthusiastic professional who excels in fast paced environments to work with our Recruitment team.

Working in the call center you will be responsible for recruiting entry-level call center agents. You will work closely with the Recruiting and Training Manager to identify staffing requirements, pre-screen, interview, and hire call center applicants.

This position is located in our Scarborough office in the Markham Rd. and Hwy 401 neighborhood on Milner Ave.

**ESSENTIAL FUNCTIONS**:

- Pre-screen call center applicants
- Schedule screened Applicants for an in-person interview.
- Conduct employment references and background checks as required.
- Develop a recruitment strategy with internal client groups and ensure an effective and efficient hiring process.
- Maintain appropriate contact with third-party vendors and partners.
- Utilize an applicant tracking system to manage the recruitment process.
- Perform other duties as assigned.

**WE ARE PROUD OF OUR EMPLOYEES AND SUPPORT THEM BY OFFERING**:

- Company paid training
- Work environment that supports our employee’s career path
- Paid holidays
- Medical, dental and vision coverage.
- Life insurance and long term disability coverage.
- Employee appreciation and recognition events throughout the year.
- Promotions from within the company.

**KEY ATTRIBUTES REQUIRED**:

- **Minimum five years Canadian recruiting experience**:

- Knowledge of a call center environment would be a strong asset
- Proficient use of MS office.
- Proven ability to multi-task within a busy office environment
- Excellent communication skills (verbal, written, listening)
- Post secondary education an asset

**COMPENSATION**:
$40,000 to $50,000 per annum

Benefits also available

**Job Types**: Full-time, Permanent

**Salary**: $40,000.00-$50,000.00 per year

**Benefits**:

- Casual dress
- Commuter benefits
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Vision care
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Evenings

Ability to commute/relocate:

- Scarborough, ON: reliably commute or plan to relocate before starting work (required)

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