Talent Coordinator

4 months ago

Toronto, Canada Indigo Full time

Company Description

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE

We love books and all things beautiful
We are Canada's Cultural Department Store
Books are our heart and our soul and Great Books are JUST the Beginning

**We play by the following rules**:
We exist to add joy to our customers' lives each and every time they interact with us and our products
Our job is to create joyful moments for our customers
We treat each other the way we'd treat a valued friend
We inspire each other to do our best work
We seek to ignite creativity and innovation every day
We give back to the communities in which we operate

**Job Description**:
KEY PERFORMANCE METRICS

Time to find, fill, hire
Recruitment file completeness

KEY ACCOUNTABILITIES

Functional

Create, test, maintain and run custom reports in SmartRecruiters or other database systems.
Respond to SmartRecruiters user inquiries and requests
Conduct reference checks and process background checks
Support with monitoring & responding to inquiries in HR inboxes as required
Other administrative projects as assigned
Support complete cycle recruiting through the administration of the TA process
Execute sourcing strategy, criteria, process and profiles
Presents shortlist summaries and recommendations
Manages due diligence checks, new hire system set up & onboarding planning
Provides weekly and ad hoc reporting in a timely manner
Ensures recruitment advertising and postings align with Indigo's talent brand guidelines
Support continuous improvement to the TA process, systems, tools
Embrace and seek out technology that creates high-tech and high-touch solutions
Challenge the status quo by consistently identifying areas for improvement, diagnosing issues and working to resolve them
Support with presentation and research related to diversity and recruitment
Coordinate surveys on onboarding, hiring satisfaction, and diversity
Update the Diversity and Talent pages on the internal website as needed
Coordinate corporate social responsibility and branding initiatives
Help develop and execute innovative recruitment marketing strategies to attract top-tier talent, leveraging various channels such as social media, job boards, industry events, and employer branding initiatives
Attend career fairs and employment-related events
Execute onboarding process to ensure seamless integration of new hires into the organization, fostering engagement and accelerating time-to-productivity
Collaborate with hiring managers, HR, and relevant stakeholders to customize onboarding plans based on role requirements and individual needs.
Manage the onboarding planning process, including new hire system setup, due diligence checks, and coordination of new hire orientation sessions.
Provide ongoing support and resources to new hires, facilitating their transition into their roles and fostering a sense of belonging within the organization.
Proactively monitor and address any issues or challenges that may arise during the onboarding process, ensuring a positive experience for new hires.

People

Collaborate with others to drive flexible and iterative solutions quickly and easily.
Share technical knowledge with others and seek to learn from those more knowledgeable than yourself.
Help others see the impacts of their efforts and proactively engage other functions to get input.
Encourage others to freely share their point of view and be open to feedback.

Cultural

Model Indigo's beliefs and convey a positive image in everything you do
Celebrate the diversity of thought and have an open mindset
Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes
Embrace, champion, and influence change through your team and/or the organization

KEY RELATIONSHIPS

**Internal**:
Talent Acquisition
Store Operations
Store Leadership
Social Media Team
Home Office Human Resources
DC/Retail Human Resources

**Qualifications**:
QUALIFICATIONS

Work Experience / Education / Certifications

Completed post-secondary education specializing in Human Resources, Business, or equivalent
Interest in pursuing a career in recruitment or human resources

Competencies / Skills / Attributes

Self-motivated, passionate, empathetic, approachable
Advanced knowledge and proficiency with Microsoft Office (Word, Excel, PowerPoint, and Outlook)
A strong sense of professionalism and ability to handle sensitive and confidential information
Excellent interpersonal skills, communication skills
Outstanding communication skills (Verbal and Written)
Passionate about retail and t

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