Talent Coordinator

3 weeks ago

Toronto, Ontario, Canada Accor Full time

Job Summary:

We are seeking a highly skilled and organized Talent Coordinator to join our team at Accor. As a key member of our HR department, you will be responsible for handling statistical reports and records, including monthly and bi-annual reporting. You will also assist with the annual INES billing process for Fairmont Hotels & Resorts & Raffles, and generate commercial offers to deploy talent systems to new hotels.

Key Responsibilities:

  • Handles statistical reports and records, including monthly and bi-annual reporting.
  • Assists with the annual INES billing process for Fairmont Hotels & Resorts & Raffles.
  • Generates commercial offers to deploy talent systems to new hotels.
  • Leads deployment of system upgrades, educational sessions, training resources, and user communication.
  • Prepares field for system upgrades and changes to ensure organizational readiness.
  • Educates field on system functionality for maximization of system use.
  • Leads subject matter expert community to ensure expertise in the field.
  • Manages key talent reports that inform overall talent programs and processes.
  • Participates in global system calls to understand and support the field.
  • Manages system support inbox and troubleshoots system issues with ticket management through Freshdesk.
  • Liaises with Accor Systems Product owners and troubleshooting support.
  • Manages key integrations including system design and configuration.
  • Supports Talent Program systems in the discipline of Talent management (inclusive of goal setting, talent review and performance review), Talent Acquisition (inclusive of Smart Recruiters and Talent Assessments), and Learning and Development management systems.
  • Acts as the technical point of contact for future system implementation and roll-out.

Corporate Coordinator Responsibilities:

  • Assists with Orientation and facilitating employee learning sessions for HRIS/Payroll systems.
  • Enters New Hires into INES, and Loads Mandatory trainings in INESsend HireRight backcheck/I-9 invitations and troubleshooting for hotel accounts.

Qualifications:

  • Degree or College Diploma in Human Resources, IT, or related discipline preferred.
  • Minimum of one year experience in hospitality industry an asset.
  • Highly responsible and able to handle confidential information with the utmost discretion.
  • Highly organized and able to prioritize and meet deadlines in a fast-paced, high volume environment.
  • Excellent interpersonal, written and verbal communication skills.
  • Presentation skills.
  • Attention to detail is a must.
  • Strong knowledge of Word, Excel, Outlook and PowerPoint is required.
  • Previous experience with HRIS systems (Dayforce, Success Factors, Oracle, Smart Recruiters) is an asset.

Additional Information:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

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