Online Assistant

Posted Tuesday, September 1, 2026 at 4:00 AM When you join East Penn Canada, you become part of a battery solutions company serving essential industries across Canada. As a national industry leader, our business depends on the people who keep our operations moving every day. That's why

we offer
opportunities for growth, recognition, and long‐term stability, supported by benefits and programs designed to help you thrive. "Competitive pay with shift premiums, and overtime opportunities during peak periods ~ 100% employer‐paid health and dental benefits, plus insurance coverage and a Health Spending Account, along with paid sick days ~ Stable, long‐term employment with a national industry leader, including results‐based rewards with annual merit increases, profit sharing, and a deferred profit‐sharing program to help you plan for the future ~ Career growth and training opportunities, with many roles across our four divisions filled through internal promotions, supported by industry‐leading in‐house training and tuition reimbursement for courses outside of work ~ The afternoon shift Quality Assurance Assistant is responsible for ensuring a high level of order accuracy throughout the warehouse by ensuring strong quality assurance procedures are followed and maintained. This role is responsible for supporting warehouse quality programs, conducting quality audits and order verifications, maintaining inventory accuracy, and supporting continuous improvement activities across warehouse operations. The Quality Assurance Assistant contributes directly to operational efficiency and customer satisfaction by helping ensure products are picked, packed, inventoried, and shipped accurately while maintaining compliance with all company and provincial health and safety standards. Please note that this role supports the afternoon warehouse shift, and hours of work are from 3pm to 11:30pm Monday through Friday. Assisting in the implementation and maintenance of warehouse quality assurance programs ~ Coordinating quality assurance activities with warehouse leadership and responding to quality-related questions and concerns ~ Performing quality checks on customer orders to ensure right-first-time order picking and packing accuracy ~ Counting and monitoring warehouse inventory to ensure physical stock aligns with system balances ~ Conducting inventory reviews and material assessments utilizing SAP and other warehouse systems ~ Organizing products according to established warehouse procedures and locating misplaced inventory ~ Reporting inventory discrepancies and assisting with investigations related to overages, shortages, damaged, or inconsistent product ~ Maintaining error logs used to support employee coaching and continuous operational improvement ~ Working collaboratively with warehouse personnel to identify root causes and resolve inventory discrepancies ~ Supporting the implementation and sustainability of East Penn Canada's Lean Distribution initiatives ~ Providing coaching to warehouse personnel on policies, procedures, and quality standards as required ~ Following all company policies, procedures, and provincial regulations, including Health & Safety requirements, WHMIS, TDG, Workers' Compensation, and Labour Board regulations ~ Identifying, reporting, and escalating workplace hazards, safety concerns, and potential health and safety risks ~ Contributing to a positive team environment through collaboration, knowledge sharing, and a strong customer service focus ~ 2+ years of experience in a quality assurance, inventory control, or related role, within a warehousing or manufacturing environment ~ Experience conducting audits, cycle counts, inventory counts, or quality inspections ~ Experience using SAP or similar ERP/warehouse management systems considered an asset ~ Proficiency with Microsoft Outlook, Word, and Excel ~ Ability to learn and adapt to new computer systems and applications ~ Strong communication skills (reading, writing, and speaking) in English ~ Customer-focused approach with a sense of urgency when responding to internal and external customer needs ~ Forklift certification considered an asset ~ This role supports East Penn Canada's afternoon shift, and employees must be able to work from 3pm to 11:30pm Monday to Friday Hiring range for this role is estimated at $22.00-24.00 hourly plus shift premium (actual salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data) East Penn Canada uses artificial intelligence tools to support our recruitment process and improve the candidate experience, such as helping organize applications or highlight relevant qualifications. All hiring decisions are made by our recruitment team and hiring managers, who are trained to use these tools responsibly. Accessibility and Inclusion: East Penn Canada is an equal opportunity empl