Service Desk Analyst

BILINGUAL SERVICE DESK ANALYSTOur Calgary based client is seeking a Bilingual Service Desk Analyst to join their team. Must be fluent in both French and English. RESPONSIBILITIES:Install, move or set up, and provide ongoing support and troubleshooting assistance to all employees for desktop, laptop and/or peripheralsProvide deskside support for calls that...

BILINGUAL SERVICE DESK ANALYST Our Calgary based client is seeking a Bilingual Service Desk Analyst to join their team. Must be fluent in both French and English. RESPONSIBILITIES: Install, move or set up, and provide ongoing support and troubleshooting assistance to all employees for desktop, laptop and/or peripherals Provide deskside support for calls...

Our downtown Calgary client, a crown corporation has a onsite contract opportunity for a Bilingual Service Desk Analyst• Provide first-level investigation and diagnosis for hardware and software issues• Log all user interactions (incoming and outgoing) into the call-management system• Establish a course of action to correct issues, provide information...

Deals Desk Analyst - Natural GasRisk Management & Reporting and Product control functions of accounting and financial reporting are the core aspects of the Deals Desk role.Risk Management entails measuring, verifying, reporting and mitigating risks arising out of the physical and derivative natural gas business.Product Control entails validating the accuracy...

Deals Desk Analyst - Natural GasApply locations: Calgary, CanadaTime type: Full timePosted on: Posted 3 Days AgoJob requisition id: R-015370Main Purpose:- Risk Management & Reporting and Product control functions of accounting and financial reporting are the core aspects of the Deals Desk role.- Risk Management entails measuring, verifying, reporting and...

The Manager, Service Desk plays a crucial role in leading a team of supervisors and internal service desk staff, ensuring seamless IT service delivery to over 30,000 end-users daily.This position oversees the entire ITIL stack, including a call center, walk-up support desk, deskside support to staff and classrooms, IT student work integrated learning...

Job SummaryWe are seeking a skilled Technical Support Analyst to join our team. The successful candidate will be responsible for providing technical support to end-users, managing and resolving complex support requests, and maintaining and improving IT systems.This role requires a strong understanding of IT systems, infrastructure, and troubleshooting, as...

Job Description IT IS Service Desk Consultant - ServiceNow Ticketing Tool Calgary Role Description:• Provide first-level support to the customer in relation to IT requests and incidents including software and hardware-related issues not limited to desktops (support involves mobile computers and other mobile devices). • Assist users over the telephone,...

IT IS Service Desk Consultant - ServiceNow Ticketing Tool Calgary Role Description:• Provide first-level support to the customer in relation to IT requests and incidents including software and hardware-related issues not limited to desktops (support involves mobile computers and other mobile devices). • Assist users over the telephone, through e-mail,...

The OpportunityManager, Service Desk is the face of ITS to an organization that can see up to 30,000 end-users per day across several physical locations and is responsible for leading a team of supervisors and internal service desk staff. This role is responsible for managing Tier 0 through 2 of the ITIL stack. This includes a call center, walk-up support...

Career Opportunities: Team Lead Service Desk (81492)Requisition ID 81492 - Posted - IT – Support Services - Calgary - Alberta - CanadaTruthfulness | Fairness | Value | LoyaltyAs one of Canada's largest insurance providers, Western has more than 220 locations across Canada. With over 2,100 team members, our actions are anchored in our Guiding Principles:...

Job Summary:As a Service Desk Operations Manager at Western Financial Group, you will play a critical role in ensuring the efficient and effective operation of our service desk. Your primary responsibility will be to manage a team of IT support professionals to provide high-quality support to our users while adhering to agreed-upon service level agreements...

Status: Full-time, Permanent Position | Location: Vaudreuil-Dorion, QCReport To: Director of Information Systems | Service: Information SystemsOVERVIEWReporting to the Director of Information Systems, the IT Help Desk Manager will oversee the daily operations of our help desk, manage escalations, ensure compliance with service-level agreements (SLAs), and...

We are looking for a Front Desk Supervisor to join our teamIf you are a person who enjoys a dynamic work environment, socializing with people, and values organization, this is the perfect job for youJob DescriptionAs a Front Desk Supervisor, you will lead your team in exceeding expectations and creating lasting positive impressions on each guest. Your role...

We are looking for associates and Leaders that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. As the front desk supervisor, you are the one that brings this group to a cohesive team focused on providing our guests excellent service while maintaining all brand standards...

Status: Full-time, Permanent Position | Location: Vaudreuil-Dorion, QCReport To: IT Help Desk Manager | Service: Information SystemsOVERVIEWReporting to the IT Help Desk Manager, the IT Help Desk – L1 will have the hands-on responsibility for supporting and continuously improving Fastco's IT infrastructure. The IT Help Desk – L1 will aid in supporting...

Precision Drilling has an onsite opening for a Technical Support Analyst, Intermediate, eager for fresh challenges and development that could pave the way for future career growth as our business continues to innovate and grow.Joining Precision Drilling means joining a supportive culture that values your role as a key contributor to our future. As a large...

About This Role:This Help Desk Leadership Role offers a unique opportunity to join a dynamic team at Western Financial Group and contribute to the success of our organization. As a Service Desk Team Lead, you will be responsible for managing a team of IT support professionals to provide high-quality support to users and ensuring compliance with agreed-upon...

About the RoleWe are seeking an experienced IT Help Desk Manager to join our team at Fastco Canada. As a key member of our IT department, you will be responsible for overseeing the daily operations of our help desk, ensuring timely and effective resolution of IT support tickets.ResponsibilitiesParticipate in the evaluation of new and existing...

ABOUT US:Founded in 1976, Startec's unwavering commitment to solving client problems has driven our growth to become a leader in the engineering, design, manufacture and service of compression and processing and refrigeration systems across North America. Like an Everyday Maverick, our companies are driven to find a better way.BEHAVIORAL ASSESSMENT:All...