Team Lead Service Desk

Job SummarySAIT is seeking an experienced Service Desk Team Lead to join our ITS department. The successful candidate will be responsible for leading a team of service desk technicians and providing technical support to students, faculty, and staff across our campuses.The Service Desk Team Lead will be responsible for ensuring that our service desk operates...

The Pomeroy Lodging team is seeking a Front Desk Supervisor to lead our front desk operations and provide exceptional customer service. About the RoleAs a Front Desk Supervisor, you will be responsible for ensuring the front desk, lobby, and guest entrance are always clean and well-maintained, creating a positive first impression for our guests. You will...

About QuadReal Property GroupQuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management are $85 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity and debt...

The Manager, Service Desk plays a crucial role in leading a team of supervisors and internal service desk staff, ensuring seamless IT service delivery to over 30,000 end-users daily.This position oversees the entire ITIL stack, including a call center, walk-up support desk, deskside support to staff and classrooms, IT student work integrated learning...

The OpportunityManager, Service Desk is the face of ITS to an organization that can see up to 30,000 end-users per day across several physical locations and is responsible for leading a team of supervisors and internal service desk staff. This role is responsible for managing Tier 0 through 2 of the ITIL stack. This includes a call center, walk-up support...

About Our Company:Western Financial Group is one of Canada's largest insurance providers, operating over 220 locations across the country. Our team of over 2,100 employees is anchored in our Guiding Principles: Truthfulness, Fairness, Value, and Loyalty.Our Mission:To deliver the right insurance solution every time so our customers can live confidently.Job...

IT IS Service Desk Consultant - ServiceNow Ticketing Tool Calgary Role Description:• Provide first-level support to the customer in relation to IT requests and incidents including software and hardware-related issues not limited to desktops (support involves mobile computers and other mobile devices). • Assist users over the telephone, through e-mail,...

Job Description IT IS Service Desk Consultant - ServiceNow Ticketing Tool Calgary Role Description:• Provide first-level support to the customer in relation to IT requests and incidents including software and hardware-related issues not limited to desktops (support involves mobile computers and other mobile devices). • Assist users over the telephone,...

BILINGUAL SERVICE DESK ANALYSTOur Calgary based client is seeking a Bilingual Service Desk Analyst to join their team. Must be fluent in both French and English. RESPONSIBILITIES:Install, move or set up, and provide ongoing support and troubleshooting assistance to all employees for desktop, laptop and/or peripheralsProvide deskside support for calls that...

BILINGUAL SERVICE DESK ANALYST Our Calgary based client is seeking a Bilingual Service Desk Analyst to join their team. Must be fluent in both French and English. RESPONSIBILITIES: Install, move or set up, and provide ongoing support and troubleshooting assistance to all employees for desktop, laptop and/or peripherals Provide deskside support for calls...

LeverageTek is actively seeking a Bilingual Service Desk Analyst for an 8-month contract with its Ottawa based customer.Work LocationOnsite at HQ in CalgarySecurity Clearance:SecretKey TasksProvide first-level investigation and diagnosis for hardware and software issuesLog all user interactions (incoming and outgoing) into the call-management system •...

LeverageTek is actively seeking a Bilingual Service Desk Analyst for an 8-month contract with its Ottawa based customer. Work Location Onsite at HQ in Calgary Security Clearance : Secret Key Tasks Provide first-level investigation and diagnosis for hardware and software issues Log all user interactions (incoming and outgoing) into the...

Our downtown Calgary client, a crown corporation has a onsite contract opportunity for a Bilingual Service Desk Analyst• Provide first-level investigation and diagnosis for hardware and software issues• Log all user interactions (incoming and outgoing) into the call-management system• Establish a course of action to correct issues, provide information...

We are looking for associates and Leaders that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. As the front desk supervisor, you are the one that brings this group to a cohesive team focused on providing our guests excellent service while maintaining all brand standards...

We are looking for a Front Desk Supervisor to join our teamIf you are a person who enjoys a dynamic work environment, socializing with people, and values organization, this is the perfect job for youJob DescriptionAs a Front Desk Supervisor, you will lead your team in exceeding expectations and creating lasting positive impressions on each guest. Your role...

Job Summary:As a Service Desk Operations Manager at Western Financial Group, you will play a critical role in ensuring the efficient and effective operation of our service desk. Your primary responsibility will be to manage a team of IT support professionals to provide high-quality support to our users while adhering to agreed-upon service level agreements...

About QuadReal Property GroupQuadReal is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management are substantial. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity and debt in both the...

Status: Full-time, Permanent Position | Location: Vaudreuil-Dorion, QCReport To: Director of Information Systems | Service: Information SystemsOVERVIEWReporting to the Director of Information Systems, the IT Help Desk Manager will oversee the daily operations of our help desk, manage escalations, ensure compliance with service-level agreements (SLAs), and...

Job SummaryThe IT Help Desk Manager will oversee the daily operations of our help desk, ensuring timely and effective resolution of IT support tickets. This role requires a strong leader with a strategic mindset to guide the team, optimize workflows, and implement best practices in IT service management.Key ResponsibilitiesOversee the help desk function,...

About This Role:This Help Desk Leadership Role offers a unique opportunity to join a dynamic team at Western Financial Group and contribute to the success of our organization. As a Service Desk Team Lead, you will be responsible for managing a team of IT support professionals to provide high-quality support to users and ensuring compliance with agreed-upon...