Help Desk Leadership Role

Status: Full-time, Permanent Position | Location: Vaudreuil-Dorion, QCReport To: Director of Information Systems | Service: Information SystemsOVERVIEWReporting to the Director of Information Systems, the IT Help Desk Manager will oversee the daily operations of our help desk, manage escalations, ensure compliance with service-level agreements (SLAs), and...

About the RoleWe are seeking an experienced IT Help Desk Manager to join our team at Fastco Canada. As a key member of our IT department, you will be responsible for overseeing the daily operations of our help desk, ensuring timely and effective resolution of IT support tickets.ResponsibilitiesParticipate in the evaluation of new and existing...

Status: Full-time, Permanent Position | Location: Vaudreuil-Dorion, QCReport To: IT Help Desk Manager | Service: Information SystemsOVERVIEWReporting to the IT Help Desk Manager, the IT Help Desk – L1 will have the hands-on responsibility for supporting and continuously improving Fastco's IT infrastructure. The IT Help Desk – L1 will aid in supporting...

About the RoleWe are seeking an experienced Technical Support Leadership Role to lead our service desk team at SAIT. As a key member of our ITS department, you will be responsible for providing technical support to students, faculty, and staff across our campuses.The successful candidate will have a strong background in IT service management and experience...

About UsQuadReal Property Group is a global leader in real estate investment, operating, and development. Our vision is to create sustainable environments that bring value to the people and communities we serve.We invest in equity and debt in both the public and private markets, working directly, through programmatic partnerships, and via operating platforms...

The OpportunityManager, Service Desk is the face of ITS to an organization that can see up to 30,000 end-users per day across several physical locations and is responsible for leading a team of supervisors and internal service desk staff. This role is responsible for managing Tier 0 through 2 of the ITIL stack. This includes a call center, walk-up support...

About the Role:This is an exciting opportunity for an educator to transition into a leadership and personal development role, leveraging their teaching expertise, coaching abilities, and passion for empowering others. As a member of our team, you will work with individuals to develop their skills and knowledge, inspiring and guiding them through a structured...

About the RoleWe are seeking an experienced Assistant Store Manager to join our team and help drive store success. As a key member of our leadership team, you will be responsible for creating a positive and inclusive work environment, directing and leading the sales team to achieve sales and profit goals, recruiting top talent, and implementing merchandise...

**Job Summary:**Fastco Canada is seeking a highly skilled Help Desk Expert to join our IT team. As a key member of our support team, you will be responsible for providing technical assistance to employees, resolving IT issues, and maintaining accurate records of all support interactions.The ideal candidate will possess excellent technical skills, strong...

Meet BenevityBenevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups, and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We're also one...

About QuadReal Property GroupQuadReal Property Group is a leading global real estate investor, operator, and developer. Headquartered in Vancouver, British Columbia, it manages a vast portfolio of assets worth billions. Founded in Canada as a full-service real estate operating company, QuadReal has expanded its investment scope to include equity and debt in...

About the RoleThis is a senior leadership position that requires a proven track record of managing multi-million-dollar client portfolios and leading and mentoring Account Directors.Your Key ResponsibilitiesDrive client retention, growth, and contract renewals to oversee high-value client relationships and escalations.Optimize processes for efficiency,...

Company OverviewCo-op is a unique retail business that puts its values into action. We believe in being a force for good, improving lives and communities across the UK.Job SummaryThis role involves leading a store team in delivering exceptional customer service and ensuring the efficient operation of the store. You'll manage daily tasks, handle challenges,...

We are looking for a Front Desk Supervisor to join our teamIf you are a person who enjoys a dynamic work environment, socializing with people, and values organization, this is the perfect job for youJob DescriptionAs a Front Desk Supervisor, you will lead your team in exceeding expectations and creating lasting positive impressions on each guest. Your role...

**Join Our Team as a Key Leader in FP&A**We are seeking a highly motivated and experienced professional to fill the role of FP&A Leadership Role at Fastco Canada. As a key member of our finance team, you will be responsible for driving financial planning and analysis excellence across the organization.About the Role:The FP&A Leadership Role will oversee all...

Job SummarySAIT is seeking an experienced Service Desk Team Lead to join our ITS department. The successful candidate will be responsible for leading a team of service desk technicians and providing technical support to students, faculty, and staff across our campuses.The Service Desk Team Lead will be responsible for ensuring that our service desk operates...

Job Summary:As a Service Desk Operations Manager at Western Financial Group, you will play a critical role in ensuring the efficient and effective operation of our service desk. Your primary responsibility will be to manage a team of IT support professionals to provide high-quality support to our users while adhering to agreed-upon service level agreements...

About Rundle CollegeRundle College Society is a leading educational institution in Alberta, dedicated to providing an outstanding educational experience for its students. Founded in 1985, we serve approximately 1,250 students from kindergarten to grade 12.Our mission is to create a nurturing environment that provides an enriched, personalized education,...

The Manager, Service Desk plays a crucial role in leading a team of supervisors and internal service desk staff, ensuring seamless IT service delivery to over 30,000 end-users daily.This position oversees the entire ITIL stack, including a call center, walk-up support desk, deskside support to staff and classrooms, IT student work integrated learning...

Job SummaryPenske Truck Leasing/Transportation Solutions is seeking a highly skilled Financial Leadership Role to provide financial and operational leadership for the district. The ideal candidate will possess strong analytical and problem-solving skills, with the ability to effectively communicate complex financial information to both technical and...