Administrative Assistant

2 weeks ago


Oakville, Canada Tasting Room Expo Full time

Join one of Napa Valley’s most respected wineries for the holiday season. Far Niente Wine Estates is seeking a Full‑Time Seasonal Administration Assistant to support our Private Client Services (PCS) team during our busiest time of year. This role is essential to maintaining smooth operations and enabling PCS representatives to focus on high‑touch client engagement, outreach, and retention—key drivers of revenue and client satisfaction. This role will handle order processing, data management, and administrative coordination across systems, ensuring every client receives the exceptional experience Far Niente is known for. This is a remote, full‑time seasonal position (October–January). What You’ll Do Process and manage corporate gifting orders, ensuring accuracy from entry to completion Coordinate data flow between HubSpot, Shopify, and PCS systems for seamless workflow Verify shipping details and manage quarantine follow‑ups with the Retail Operations team Confirm order completion and close communication loops with PCS reps in HubSpot Provide overflow assistance, including managing inbound calls/order inquiries as requested, and preparing handwritten client correspondence Collaborate with the PCS team to uphold the highest standards of client care and operational precision Other administrative tasks as needed What You’ll Bring 2+ years of administrative experience, preferably in e‑commerce, luxury goods, or wine/hospitality High school diploma required; Bachelor’s degree a plus Responsible Beverage Service (RBS) certification (or willingness to obtain) Strong organizational and communication skills with exceptional attention to detail Confidence using digital tools such as HubSpot, Shopify, or other CRM systems Ability to work independently while supporting a collaborative remote team Bilingual proficiency strongly preferred More about our Story A dedication to winemaking in its highest form, paired with a focus on house style, vineyard ownership, social responsibility, and legendary hospitality, has established Far Niente Wine Estates as one of the world's great producers of luxury wines. Over the years, we have proudly added exceptional wine brands to our family. Established in 1989, Dolce is the only American brand dedicated to producing a single late harvest wine. Our second Oakville winery, Nickel & Nickel, focuses on 100‑percent varietal, single‑vineyard wines from some of Napa Valley’s finest vineyard appellations. In 2007, we launched EnRoute, which is committed to crafting focused, textured Pinot Noir from the Russian River Valley. Bella Union was founded in 2012, and the iconic estate opened in 2024. At Bella Union, we celebrate the beautiful union of mastery + artistry by showcasing different expressions of Rutherford Cabernet Sauvignon, world‑renowned for its consistently smooth and structured style. And finally, Post and Beam, which represents craftsmanship, tradition, legacy and purity in winemaking. We are an Equal Opportunity Employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. #J-18808-Ljbffr



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