Solutions Specialist

3 weeks ago

Toronto, Canada Daylite Full time

OverviewWe are looking for a detail-oriented and customer-focused Solutions Specialist to join our sales team. The Solutions Specialist will act as a product expert, delivering tailored demonstrations, guiding prospects through trial evaluations, and ensuring prospects clearly understand how our solution meets their business needs. This role combines product knowledge, communication skills, and sales to help drive successful outcomes. The desired outcome from this role is converting trial-users to customers.ResponsibilitiesServe as a subject matter expert on our product, features, and use casesDeliver 100+ outbound calls weekly to trial users to schedule demos and assist in their trials, converting them to customersDeliver engaging, tailored product demonstrationsGuide prospects through trials and evaluations to ensure a smooth experienceSupport discovery conversations by uncovering prospect needs and mapping them to product capabilitiesProvide technical and functional expertise during the sales cycle, answering questions and addressing objectionsCollaborate with Product, Marketing, and Customer Success teams to share feedback and improve positioningQualifications2–4 years of experience in a solutions, product specialist, pre-sales, or customer-facing roleStrong product knowledge and the ability to communicate technical concepts in simple, compelling waysExcellent presentation skills; comfortable leading demos for both technical and business audiencesAbility to build trust and credibility with prospects by acting as a knowledgeable advisorExperience supporting sales cycles within SaaS, technology, or related industries preferredStrong organizational skills and attention to detail, with the ability to manage multiple prospects simultaneouslyResides in CanadaWe are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr

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