Account Executive

3 weeks ago


Markham, Canada De Lacy Executive Limited Full time

Our client, a childcare catering company that provides child-friendly meals and snacks to schools and childcare companies, is searching for an Account Executive to join their team. Reporting to the Senior Director of Sales & Customer Success, the Account Executive will help the company meet our customer acquisition and revenue growth targets through effective inside / outside sales. The Account Executive will be responsible for networking, developing relationships, managing prospect information in the CRM, and closing small to mid-size new business. This role is currently a remote work from home position with the requirement of travel to centers within the Greater Toronto and Hamilton Area. RESPONSIBILITIES SALES PLANNING Identifies and sets daily, weekly, and monthly activity goals to successfully meet or exceed quarterly and annual targets. How you show up matters Always be prepared for a prospecting call, do your research, anticipate questions, ask questions, and understand the clients’ needs and the commitment or action to be followed up on. Identifies and plans strategies and activities for connecting with prospects and building relationships. Plans, organizes (in conjunction with the sales and marketing team) and attends tradeshows, conferences and virtual/in-person association meetings. Shares market insights, trends, and feedback on perceptions of brand and value proposition with the team. SALES PROCESS & EXECUTION Develops a strong understanding of each step of the sales process and advances prospects through each stage with intentionality and commitment. Effectively connects with prospects in an engaging, empathetic and people focused way using active listening and a consultative selling approach (asking questions and tailoring solutions to meet the needs of the customer). Effectively communicates our value proposition in a manner that resonates with the prospect while building and promoting strong, long‑lasting targeted prospect relationships and acting as a Trusted Partner. Develops a pipeline of viable opportunities and effectively manages the pipeline, including timely follow up of all leads. Identifies, develops, and nurtures relationships (generating new leads and prospecting accounts). Able to complete the sales pricing model and meet contribution margin targets to make effective quotes and proposals. Effectively wins retainable business and ensures the customer has a successful catering transition experience. Provides outstanding onboarding and after‑sales support to enhance the client relationship. TEAM COLLABORATION Communicates and works effectively and collaboratively with Customer Care, Operations, Shipping, Marketing and HR to deliver great results for prospects, customers, and other stakeholders in the company. Participates and comes prepared to all daily huddles, 121 coaching meetings, and monthly meetings, and any other cadence / meetings as required. Follows company charter and is aligned and exhibits company values. Participates in culture events and activities and recognizes others for exhibiting company values. Participates in additional projects or added responsibilities as needed. REPORTING & DOCUMENTATION Completes and submits weekly reports Updates the CRM daily and documents all sales phone calls, meetings, and tasks. Updates key and pertinent information on prospects and competitors in the CRM. Monitors and updates their pipeline each week DESIRED PROFILE QUALIFICATIONS AND ROLE REQUIREMENTS College Diploma and/or University degree RECE is required Minimum 2‑3 years of sales related experience (prospecting, selling, negotiating, and closing) Experience in delivering client‑focused solutions based on customer needs Must complete a Vulnerable Sector Criminal Reference Check upon hire Must meet the requirements of the company’s vaccination policy upon hire Must have a valid driver’s license and vehicle SKILLS, KNOWLEDGE AND ABILITIES Self‑driven, motivated and results oriented Strong ability in active listening Strong ability in time management Solutions focused Strong verbal and written communication skills, including the ability to present professionally Ability to effectively partner and collaborate across teams Ability to build rapport and influence credibly Ability to set goals and targets and achieve targets through prioritizing activities COMPETENCIES Growth Mindset Sales Results Driven Change Management Active Listening Strong Communication Skills Results Focus Customer‑Centric Ability to Influence Others Problem Solving KPIS # of Meals Closed % Meals acquired (5% target) PERS. STYLE 100% trustworthy with the highest level of integrity. Model and uphold the company’s charter and values. Highly driven with the ability to take ownership and responsibility. Plays to Win Respectful of others and self. Hands on with a willingness to roll up sleeves and get involved. Thrives in a fast‑paced environment. Ability to deal with ambiguity in a growing company. Self-aware, with a high degree of emotional intelligence. Low ego. Growth Mindset. Values and seeks feedback from others. Level 3 Thinking. Represents the company in a professional manner. De Lacy Executive Recruitment offers professional recruitment services for employers and candidates in Agriculture and Food & Beverage Processing. The De Lacy Executive team of professionals are committed to exceeding the expectations of those we serve. For more information about our services please call 800.672.8552 or email advisor@delacyexecutive.com #J-18808-Ljbffr


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