Change Management Specialist

3 weeks ago

Vancouver, Canada Providence Health Care Full time
Article Flag

Mandatory Vaccination

Please Note

As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be required.

Summary

Providence Health Care is looking for change leadership on the implementation of organization-wide technology systems. Experience in human resource fields would be an asset.

Reporting to the Director, Strategic Change Management, Office of Strategy and Results, the Change Management Specialist provides specialized skills to support the successful execution of change in the organization. They function at all levels of the organization, across all programs and all sites. They lead and provide support to corporate initiatives aligned with organizational objectives and goals. The position works closely with operational and program leaders, as well as key stakeholders, both internally and externally, to identify needs and opportunities for change management. They enable the achievement of strategic project outcomes by assessing the risk and impact of the change, creating and implementing change management strategies to maximize employee adoption and usage, and minimize resistance. They are engaged in coaching and guiding leaders as they navigate the change and transition with their direct reports. The Change Management Specialist is an integral part of the of various PHC project teams, integrating change management activities into the project plans. Supports the adoption of best practices by researching health system trends, developing partnerships, applying performance improvement tools and evaluating outcomes. Promotes communications of all change in partnership with Corporate Communications.

This is a 2 year Temporary Full Time Hybrid role until June 2026.

Qualifications / Skills and Education

Education
Masters Degree in the area of Health or Business Administration, or Organizational Development, or equivalent and a minimum five (5) years’ recent, related experience in change management, project management and organizational development. In addition, supplementary education, including workshops, in areas such communications, group facilitation, business case development, quality improvement and financial/quantitative analysis. PROSCI Change Management Certification or other recognized change management qualifications.

Skills and Abilities
Demonstrated experience leading and facilitating large-scale change with multiple stakeholders.
Demonstrated knowledge of change management methodologies, processes and tools.
Ability to consider the interdependence of organizational systems, processes and stakeholders in formulating solutions.
Knowledge of and experience with project management principles.
Knowledge of and experience with outcome-oriented planning and implementation.
Demonstrated expertise in facilitation, consensus building, networking, and liaising between multiple stakeholders.
Understanding of team dynamics.
Ability to manage own work activities to achieve maximum efficiency.
Effective and efficient verbal and written communication skills.
Demonstrated ability to develop and oversee project communications strategies.
Demonstrated ability to work independently and in collaboration with others.
Demonstrated ability to develop and maintain effective working relationships with internal and external stakeholders.
Practical knowledge of and ability to use a variety of desktop office software such as Microsoft Office (Outlook, Word, Excel, PowerPoint, and Project).

Duties and Responsibilities

In collaboration with key leaders, stakeholder groups, and corporate services, coordinates and facilitates change management processes, in accordance with PHC’s Mission, Vision and Values and strategic directions.
Develops and implements change management activities (e.g. developing communication and engagement plans, conducting impact and readiness assessments, creating and implementing change management strategy).
Understands project management methodologies (e.g. developing project charters, work breakdown structures, schedules and work plans, engagement plans, monitoring and reporting activities), and works collaboratively with project team/project lead(s) to integrate change management and project management activities.
Identifies and supports resolution to problems or barriers for successful project/change initiative completion.
Provides leadership, facilitation, coordination and/or support as required to organizational committees, planning groups and operational/implementation groups.
In collaboration with the Director, provides change management recommendations, coaching and support for change leaders, staff and others within PHC.
Fosters and facilitates relationship building, networking, and collective development to advance shared priorities across all stakeholder groups.
Performs/conducts operational reviews, feasibility studies, business cases, needs assessments and environmental analyses to identify viable options and projects.
Develops strategies and action plans to support organizational and program planning initiatives such as cross-site integration, expansion or consolidation.
Supports leaders and other stakeholders to ensure that various change initiatives are coordinated and aligned.
Researches health care trends and innovations, regionally, provincially, nationally and internationally.
Provides information, reports, analyses and recommendations to Director, Executive Director and Senior Leadership Team as required during decision-making process.
Builds strong relations with People Services, Performance Improvement, Communications and Public Relations, Finance and other key internal resources to successfully complete corporate initiatives.
Performs other related duties as required. #J-18808-Ljbffr

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