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Workplace Experience Design Lead Americas Region, Vice President

2 months ago


Montreal, Canada Parametricportfolio Full time

We're seeking someone to join our team as a professional with relevant experience to lead workplace strategy, design and experience for our Americas real estate portfolio.

In the Corporate Services division, we provide solutions that enable Morgan Stanley's workforce, across our global workplace locations, to effectively and efficiently work in the service of our clients. This is a Vice President position within Corporate Real Estate, which is responsible for overseeing the management, workplace design and leasing activities of the Firm's properties. May also include the purchasing of properties and all related responsibilities.

At Morgan Stanley Alpharetta, we support the breadth of the Firm’s global business and functions from Wealth Management and Institutional Securities to Technology and Operations, Finance and Human Resources divisions. With the 2020 acquisition of E-TRADE, which has its largest footprint in Alpharetta, Morgan Stanley super-charged its Wealth Management business to deliver a first-class experience for the digitally inclined investor and trader. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. There’s ample opportunity to move about the business for those who show passion and grit in their work.

Interested in joining a team that’s eager to create, innovate and make an impact on the world? Read on…

The Global Workplace Design, Planning & Experience agenda is to:
  1. Create a work environment that provides a meaningful employee and client experience, helps attract and retain top talent, supports health and wellbeing of building occupants, optimizes our real estate portfolio, and delivers value for investment.
  2. Develop a platform which provides clear governance and policy, process and methodology, scalable solutions, and measures the effectiveness and efficiency of our workplace to support employee engagement productivity.
  3. Implement Workplace Evolution; Morgan Stanley's workplace strategy for projects across the portfolio, including Branch of the Future for Wealth Management locations.
What you'll do in the role:

The Workplace Experience Design & Planning team is looking for a professional with relevant experience to provide workplace strategy, design and experience program oversight for our Americas real estate portfolio. Act as a key member of the team to:

  1. Inform and assist with development of long-term strategies with the Regional Real Estate Portfolio Strategy lead.
  2. Manage the America's workplace effectiveness in leading a multi-year strategy to drive efficiency, productivity and continually enrich the value of the (Real Estate) workplace to Firm stakeholders.
  3. Coordinate with all aspects of program delivery including headcount tracking, workplace client scope development, business unit engagement, space requirements, space planning, project management support, quality assurance reviews, workplace change management and end users communication channels, and workplace experience strategy development.
  4. Support management of relevant architecture/ design/ workplace consultants as required.
  5. Support coordination of senior stakeholder approvals throughout the project process.
  6. Leverage existing Global Workplace Guidelines, governance, policies, planning metrics, principles, best practices and lessons learned to provide appropriate implementation strategies and solutions for the project. Manage workplace guidelines exceptions and maintain a register of approvals for cyclical review.
  7. Leverage other Workplace Design & Planning team.
What you'll bring to the role:
  1. Awareness of linkage between design, real estate planning & financial results, and with ability to tailor strategic direction to address financial challenges.
  2. Requires project management capabilities with experience in the end to end project execution process for major commercial interior design fit out projects. Key skills include occupancy and space planning, workplace strategy experience, design quality control/assurance reviews, technical expertise around construction practices, materials life cycle knowledge, and FF&E specification experience.
  3. Experience in review of design intent 2D and 3D medium, e.g. sketches, elevations, sections and perspectives.
  4. Understanding of current workplace planning theories. Advanced knowledge of design, trends, construction methodology, materials application and manufacturer-supplier appropriateness.
  5. Proven organizational skills, ability to prioritize in order to meet deadlines and provide high quality service to clients.
  6. A flexible approach with the ability to adapt to changing conditions and priorities and to work in a collaborative team environment.
  7. Distills complex information to the essential for client decision-making. Capable of participating in discussions with internal clients on design and space use concepts.
  8. Interpersonal skills with the ability to present to and communicate with demanding clients within the Business Units, managing expectations throughout the design and delivery process.
  9. Excellent teamwork with ability to work cross-functionally and coordinate with a global team.
  10. Ability to draw on data and research, articulate a 'story' from data and present it in a clear and concise way.
  11. Bachelor or Master's degree in architecture, interior design/planning and workplace strategy.
  12. 8 - 10 years relevant space planning, design and project management in Corporate/Financial Services industry is advantageous.
  13. LEED AP, WELL Accreditation are advantageous.
  14. Computer skills in Microsoft platforms. Basic AutoCAD skills.
  15. Moderate travel may be required as this is a regional role.

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values — putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back — that guide our more than 80,000 employees in 1,200 offices across 42 countries.

At Morgan Stanley, you’ll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. We Firm is differentiated by the caliber of our diverse team. While our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity

We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.

Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

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