Bilingual Inbound Contact Centre Manager

A leading Canadian financial institution is seeking a Manager for its TB Inbound Contact Centre. This role involves overseeing daily operations, enhancing client satisfaction, and managing a diverse team. Candidates must be bilingual in French and English, with relevant qualifications in Canadian securities and a commitment to compliance. The job offers the...

A leading Canadian financial institution is seeking a Manager for its TB Inbound Contact Centre. This role involves overseeing daily operations, enhancing client satisfaction, and managing a diverse team. Candidates must be bilingual in French and English, with relevant qualifications in Canadian securities and a commitment to compliance. The job offers the...

Manager, TB Inbound Contact Centre - Montréal - Bilingual (English and French) 6 days ago Be among the first 25 applicants We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are...

Job Title Bilingual Contact Centre Representative - Fraud Loss Prevention Job Summary / Overview Join TD’s Contact Centre Team as a bilingual representative focusing on fraud loss prevention. Provide exceptional customer service, handle inbound calls regarding account inquiries, issues, and advice, while protecting the bank’s interests. Key...

What You’ll Be Doing As a Customer Service Contact Centre Representative, you’ll be the first point of contact for clients calling in with questions or requests related to their banking needs. You’ll work in a fast‑paced environment and deepen relationships, quickly resolve issues and identify opportunities to match clients with the right products...

Overview Work-at-Home Contact Centre Associate at MCI. Remote position based in Canada. Full-time, hourly compensation. The role involves providing exceptional customer support remotely and handling a variety of customer interactions from home. Key Responsibilities Handle inbound and outbound customer communications via phone, email, or chat. Resolve...

Chat Specialist, Contact Centre - Remote - Bilingual We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a...

Chat Specialist, Contact Centre - Remote - BilingualJoin CIBC as a Chat Specialist, Contact Centre - Remote - Bilingual.We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are...

The Bilingual Contact Centre Team Lead reporting to the Contact Centre Manager will provide service excellence by ensuring best service, quality and processing accuracy is met by all Contact Centre Representatives. The Contact Centre will operate from 8:00am until 9:00pm, Monday through Friday excluding statutory holidays observed in Ontario. Applicants...

Contact Centre Representative (Cards, Costco, Remote) - Bilingual Join to apply for the Contact Centre Representative (Cards, Costco, Remote) - Bilingual role at CIBC We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace...