Technical Support Engineer
3 weeks ago
ResponsibilitiesResponsible for training of agents, including training on products, installation and implementation, after-sales problem solving, robot uses and other related functions.Maintain customer relationships; provide technical support, including remote guidance, on-site solution of after-sales problems and needs, to ensure customer satisfaction.Accompany with sales personnel to visit customers and provide on-site technical support; travel independently to conduct installation and implementation training for agents.Continuously follow up the use of products to improve customers' product usage.Provide technical support for the promotion of new products. For example, demonstrate new product functions, build demonstration platform, assist sales engineers to carry out technical communication with customers.Responsible for the output of technical documents, including configuration scheme, implementation scheme, trouble‑shooting manual, etc.Continuously follow up the quality performance of products and put forward suggestions for technical improvements.QualificationsBachelor's degree in science and engineering preferred; English and Chinese can be used as working language.Minimum 1 year of technical or after-sales team management experience in Mechanical automation industry is preferred.Strong sense of responsibility, detail-oriented, strong execution ability, and adaptability to frequent business trips or stationing. #J-18808-Ljbffr
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Technical Support Engineer
3 weeks ago
Toronto, Canada Pudu Robotics Full timeResponsibilities Responsible for training of agents, including training on products, installation and implementation, after-sales problem solving, robot uses and other related functions. Maintain customer relationships; provide technical support, including remote guidance, on-site solution of after-sales problems and needs, to ensure customer satisfaction....
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Technical Support Engineer
6 days ago
Toronto, Ontario, Canada Brinqa Full time $60,000 - $90,000 per yearBrinqa is the leading provider of unified cyber risk management and security analytics. Our software empowers companies to make cyber risk decisions across a wide range of platforms quickly and efficiently.We help our customers' cyber security and technology teams discover, prioritize and treat the most important risks based on real-time risk analytics,...
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Technical Support Engineer
3 weeks ago
Toronto, Canada MPOYNT Full timeDirect message the job poster from MPOYNT MPOYNT is a high-growth, bootstrapped technology services company specializing in endpoint management and Field IT solutions. We help organizations simplify and scale their IT operations by delivering agile, reliable, and secure technology services tailored to the needs of modern enterprises. What sets us apart?...
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Technical Support Engineer
3 weeks ago
Toronto, Canada MPOYNT Full timeDirect message the job poster from MPOYNTMPOYNT is a high-growth, bootstrapped technology services company specializing in endpoint management and Field IT solutions. We help organizations simplify and scale their IT operations by delivering agile, reliable, and secure technology services tailored to the needs of modern enterprises.What sets us apart?...
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Technical Support Engineer
2 days ago
Toronto, Canada VXG Full timeVXG is a global leader in cloud-based video surveillance, connecting over 150,000 cameras globally. The company's open, scalable, and cost-effective platform allows seamless integration with other solutions, enabling the creation of highly customized and innovative video surveillance systems. VXG empowers customers to deploy solutions in their own cloud or...
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Technical Support Engineer
6 days ago
Toronto, Ontario, Canada VXG Full time $60,000 - $80,000 per yearCompany DescriptionVXG is a global leader in cloud-based video surveillance, connecting over 150,000 cameras globally. The company's open, scalable, and cost-effective platform allows seamless integration with other solutions, enabling the creation of highly customized and innovative video surveillance systems. VXG empowers customers to deploy solutions in...
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Technical Support Engineer
4 weeks ago
Toronto, ON, Canada Propel Full time🌎 Tech Support Engineer | Canada (Hybrid) 💬 Must be fluent in Spanish | £45K+ (depending on experience) I'm working with a global tech company who are building out their support function across the NAM region and they’re looking for a hands-on Tech Support Engineer to join the team in Canada . This role would suit someone who’s: ✨ Experienced in...
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Technical Support Engineer
4 weeks ago
Toronto, ON, Canada Propel Full timeTech Support Engineer | Canada (Hybrid) Must be fluent in Spanish | £45K (depending on experience) I'm working with a global tech company who are building out their support function across the NAM region and they're looking for a hands-on Tech Support Engineer to join the team in Canada . This role would suit someone who's: Experienced in 1st / 2nd line...
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Technical Support Engineer
4 weeks ago
Toronto, ON, Canada Propel Full time🌎 Tech Support Engineer | Canada (Hybrid) 💬 Must be fluent in Spanish | £45K+ (depending on experience) I'm working with a global tech company who are building out their support function across the NAM region and they’re looking for a hands-on Tech Support Engineer to join the team in Canada . This role would suit someone who’s: ✨ Experienced in...
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Toronto, Ontario, Canada Bluelime Technical Services Full time $80,000 - $120,000 per yearWe are seeking an experienced Telecommunications/Network Operations Specialist to provide second level technical support and engineering expertise for complex IP networks. In this role, you'll troubleshoot and diagnose networking issues, design and implement secure/high-availability solutions, and support ongoing operations and projects.What You'll...