Technical Support Engineer
3 weeks ago
Responsibilities Responsible for training of agents, including training on products, installation and implementation, after-sales problem solving, robot uses and other related functions. Maintain customer relationships; provide technical support, including remote guidance, on-site solution of after-sales problems and needs, to ensure customer satisfaction. Accompany with sales personnel to visit customers and provide on-site technical support; travel independently to conduct installation and implementation training for agents. Continuously follow up the use of products to improve customers' product usage. Provide technical support for the promotion of new products. For example, demonstrate new product functions, build demonstration platform, assist sales engineers to carry out technical communication with customers. Responsible for the output of technical documents, including configuration scheme, implementation scheme, trouble‑shooting manual, etc. Continuously follow up the quality performance of products and put forward suggestions for technical improvements. Qualifications Bachelor's degree in science and engineering preferred; English and Chinese can be used as working language. Minimum 1 year of technical or after-sales team management experience in Mechanical automation industry is preferred. Strong sense of responsibility, detail-oriented, strong execution ability, and adaptability to frequent business trips or stationing. #J-18808-Ljbffr
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Technical Support Engineer
3 weeks ago
Toronto, Canada Pudu Robotics Full timeResponsibilitiesResponsible for training of agents, including training on products, installation and implementation, after-sales problem solving, robot uses and other related functions.Maintain customer relationships; provide technical support, including remote guidance, on-site solution of after-sales problems and needs, to ensure customer...
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Technical Support Engineer
1 week ago
Toronto, Ontario, Canada Brinqa Full time $60,000 - $90,000 per yearBrinqa is the leading provider of unified cyber risk management and security analytics. Our software empowers companies to make cyber risk decisions across a wide range of platforms quickly and efficiently.We help our customers' cyber security and technology teams discover, prioritize and treat the most important risks based on real-time risk analytics,...
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Technical Support Engineer
3 weeks ago
Toronto, Canada MPOYNT Full timeDirect message the job poster from MPOYNT MPOYNT is a high-growth, bootstrapped technology services company specializing in endpoint management and Field IT solutions. We help organizations simplify and scale their IT operations by delivering agile, reliable, and secure technology services tailored to the needs of modern enterprises. What sets us apart?...
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Technical Support Engineer
4 weeks ago
Toronto, Canada MPOYNT Full timeDirect message the job poster from MPOYNTMPOYNT is a high-growth, bootstrapped technology services company specializing in endpoint management and Field IT solutions. We help organizations simplify and scale their IT operations by delivering agile, reliable, and secure technology services tailored to the needs of modern enterprises.What sets us apart?...
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Technical Support Engineer
4 days ago
Toronto, Canada VXG Full timeVXG is a global leader in cloud-based video surveillance, connecting over 150,000 cameras globally. The company's open, scalable, and cost-effective platform allows seamless integration with other solutions, enabling the creation of highly customized and innovative video surveillance systems. VXG empowers customers to deploy solutions in their own cloud or...
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Technical Support Engineer
1 week ago
Toronto, Ontario, Canada VXG Full time $60,000 - $80,000 per yearCompany DescriptionVXG is a global leader in cloud-based video surveillance, connecting over 150,000 cameras globally. The company's open, scalable, and cost-effective platform allows seamless integration with other solutions, enabling the creation of highly customized and innovative video surveillance systems. VXG empowers customers to deploy solutions in...
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Technical Support Engineer
2 days ago
Toronto, Canada Apex Systems Full timeTechnical Support Engineer role at Apex Systems Job#: Apex Systems is a global IT services provider. Our staffing practice has an opening in the Online Retail space for a Technical Support Engineer with experience working in JIRA, exposure to coding preferably in Ruby or Python, strong problem‑solving abilities and proven experience in a similar technical...
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Toronto, Ontario, Canada Bluelime Technical Services Full time $80,000 - $120,000 per yearWe are seeking an experienced Telecommunications/Network Operations Specialist to provide second level technical support and engineering expertise for complex IP networks. In this role, you'll troubleshoot and diagnose networking issues, design and implement secure/high-availability solutions, and support ongoing operations and projects.What You'll...
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IT Analyst IV
3 days ago
Toronto, Canada Global Technical Talent Full timePrimary Job Title: IT Analyst IV – Technical Support Alternate/Related Job Titles: Application Support Analyst Technical Support Specialist IT Access Management Analyst Systems Support Analyst AML Application Support Specialist Location: Toronto, ONOnsite Flexibility: Hybrid (Onsite 2 days weekly until Nov 3; increasing to 4 days weekly thereafter)Anchor...
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IT Analyst IV
2 weeks ago
Toronto, Canada Global Technical Talent Full timePrimary Job Title:IT Analyst IV – Technical SupportAlternate/Related Job Titles:Application Support AnalystTechnical Support SpecialistIT Access Management AnalystSystems Support AnalystAML Application Support SpecialistLocation:Toronto, ONOnsite Flexibility:Hybrid (Onsite 2 days weekly until Nov 3; increasing to 4 days weekly thereafter)Anchor Days:...