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Second Level Technical Support – Telecommunications/Network Operations

2 weeks ago

Toronto, Ontario, Canada Bluelime Technical Services Full time

We are seeking an experienced Telecommunications/Network Operations Specialist to provide second level technical support and engineering expertise for complex IP networks. In this role, you'll troubleshoot and diagnose networking issues, design and implement secure/high-availability solutions, and support ongoing operations and projects.

What You'll Do:

  • Provide advanced troubleshooting and problem analysis for LAN/WAN/SDWAN networks.
  • Support and administer processes to ensure network reliability and security.
  • Design and implement fault-tolerant, secure network solutions.
  • Coordinate with vendors and internal teams to resolve issues and deliver projects.
  • Stay current with emerging telecom and security technologies.

What We're Looking For:

  • 5–8+ years of experience with Cisco, Juniper, Ciena, Fortinet, NGFWs.
  • Strong expertise in IP networking, routing, switching, and security protocols.
  • Experience with VPN, wireless, DNS, load balancing, PKI, NAC (802.1x, radius, TACACS).
  • Knowledge of Cisco VoIP, Linux/scripting, cloud (AWS/Azure) is an asset.
  • Bachelor's degree in Engineering, Telecommunications, or related field.
  • Vendor certifications (CCNP, CCIE) are an asset.

Why Join Us?

Work with cutting-edge telecom and security technologies in a fast-paced environment, solving complex network challenges while driving innovation.

Job Type: Fixed term contract

Contract length: 12 months

Work Location: In person